I worked for VRC for over 5 years. I started as surveillance investigator and worked my way up to manager. When I was hired they made it very clear what they expected of you. They never hid there was lots of travel and the business is completely based on what the client wants and the company has very little control over how and when a case is worked.
If you have a family, this is not the job for you. If you are single, you should enjoy working here. There is travel, long days and strict rules. If you are not afraid of doing a quality job, go for it!
If you accept the job just because you need a job and don't take the warning that this is not a good job for someone with a family, IT'S YOUR DAMN FAULT!.
Now someone is saying this guy is a manager for this company, he is pro VRC, etc. I have my own issues with the company and no longer work there, but I say it is 90% my fault, 10% VRC. But I knew when it was time to go and am not going to bitch about them.
I have had the opportunity to have personal encounters with most of management, including the CEO & President of the company. These are good people that expect good employees. I just wish we could have had a better business and personal life balance as I would still be working for them.
I started at around $32K a year and ended around $50K a year. Good medical insurance for employee, but very expensive to add family. Vacation time is earned quickly if you work full time hours, around 10 days a yr if work 40 hrs a week.
This company has no respect for the employee's and I would advise NOT to work for them. The company will abuse you and then say, "so you are refusing to work" and fire you! Lawsuits, Complaints, grief, no family time=not worth it!
38K + car allowance + HELL ON EARTH! NO vacation, work 6 days a week and on the 7th travel to the next week cases!
I have enjoyed my time with the company so far. I receive my assisgnments can work them however I see fit as long as I stay within certain guidelines that my manager gives me. There is very little micromanaging since I don;t even live in the same state as my manager. I came to the company with experience and received a promotion and raise after only about 90 days. Myslef and about 10 others received advanced training from senior managers and even instruction from clients. There is definitely room to advance with this company.
I am writing this in response to all the complaints I have heard. I will not say if I am a current employee or past, but ,will say I am not infringing on any contracts that I signed with VRC in any way. I am expressin my use of free speach to let current and fromer and potential employees know of what this company does wrong.
I have worked as an investigator for 9+ years working undercover doing civil and crimanl cases and what you hear about the company in a whole is true. After the hours there employees work they make about 6.35 an hour, before I worked here I charged $65 to 120an hour for surrvalence which is the going rate. The supervisors and upper managment and yes this goes up to the owners will retaliate aganst there employees.
I listened first hand to a story's while in corrparate office where a exstremly high manager (with out naming) bragging and making jokes about instructing a employee to continue herrassing anthoher employees wife until the employee got home (I take it, he was not home) THen the employee called a regional maneger and found out that he sent the other investigator there. From What the joke was in the office is everyone thought he was gay from the rumors, and they wanted him to just quit.
I also listened to a manager talk about how they would perpously sent employees that they didn't like away from home as much as possible. He then proceeded to make a bet with another manager and the owner, who could send an employee out of state the most days before they quit.
I watched and listened while There was a training class there and a instructor was talking about a new investigator and the differant names he had ( I won't comment) and how he and the other new employees were going to herrase him as much as possible, he then proceeded to joke with the owner about this employee to see if they could get him to quit that day. I do know from talking to this employee asking him if he was alright he said he reported it. I even heard a instructer that same day making fun of him becouse he had pain in his stomach area. ( I found out later, He was a disabled Vet). I listened as he talked to the lead instructor about the problems he was having. After he got dropped off at the airport the instructor proceeded to let others in the office what a (fagget he was) I know this employee was not and had a wife and family. I spoke with that employee 2 days after being home about what took place which I found disheartning.
I watched as Insrutors and Management drank and got rude with local women and degraded them.
I could go on and on but...
Yes I listened in as a upper mager yes the same ones that wrote about others on here falsifyed 3 different documents to be typed up, I can't go into detail yes I spoke to Proper athorites.
The pay is not great considering that you are pretty much on call all the time. I was regularly told at 8 PM that I needed to be on a job site 3 hours away the next morning at 6 am. Then, you never know when they will throw a night work on you. So basically, you can't make any plans for the morning or for the night and you don't know your days off until a day earlier. Forget making any kinds of plans. If you refuse a case because you have plans, they will jack you a PTO day (and you only get a few of those for the whole year).
Respect - Non existent. Most of the investigators are very accomplished professionals (don't let management's post below about GEDs fool you). y class had 6 investigator with verious backgrounds, but all where experienced, however they treat you as if you ahve non. Most are college graduates with investigative experience. But, you are required to take photos every hour, snap your odometer 4 times a day, keep your report updated all day, submit mid day briefs, and call your manager before you leave. Basically, you are micromanaged to death. All company emails and memos end with "IF YOU DON"T ADHERE, YOU WILL BE REPRIMANDED OR FIRED". Very respectful, indeed.
Job security - Turnover is VERY high. But, if you do you jump through hoops and don't complain, they will keep you around. There are several law suits currently against the company but I don't think that a judge will put them out of business with an overly large judgement.
Location - Most investigators travel between 2 to 4 hours each day to a job site. Some of that depends on where you live though. If you are in a remote city, expect to travel a lot more.
Work environment - I would have to say the overall environment is poor. The company appears to be floundering. As for your immediate surroundings, expect to spend 8 to 12 hours a day in your car. It can be tough on your body because you don't get any exercise. But your day can be as long 18 to 20 hours depending on research which you have to do the morning before the case and an hour of writing the report when you finished.
There have been a few shorter reviews on here that were positive, I am suspicious of those. They appear to be from the same poster. When I was in the office I observed a high level manager writing on jobvent.com. The lengthier ones are all pretty much negative.
The most infamous words from the two owners of VRC: "your refusal to work I will accept as your resignation".. This I observed being said to multiple people.
I knew of an employee that another maneger forced to work out if state for over ten days. Which was part of a bet that is talked about later in my discription. This employee's wife was ready to have a baby and when he got home after his extended out of state trip, his wife was already in labor. Before she had the baby, the owners of the company wanted him to go back out of state. Naturally, he begged and pleaded if he could work locally because his wife was ready to deliver any day. The owners of VRC didn't care. They had no compasion. They had no respect for this employee's personal life. The owners told him "your refusal to work I will accept as your resignation". The employee chose to quit because he wanted to be present when his first child was born.
Not everyone is bad with VRC. There are plenty of nice folks that are really cool. VRC has systemic problems that are mostly personal and unprofessional that come from the top. There are and were some really good investigators with the company. In my opinion some of the guys who cheated on their assignments were forced to do so because being away from their families so long on daily basis and not having the compensation to show for it.
And remember there is not just one or 2 investigators suing this company, there are over 100+, and I know there are more to come. the owners can't keep sweeping all there indicretions under the door and hope they go away. And does the owner actully think ,that he is not lying, cheating, stealing from employees, and commiting fruad himself. I know for a fact the 2 owners are, but thats for a whole different legal department. comment on the lawsuits being frivilus but look at there work practices. company is not trying to give you a chance to work for them, they are trying to use you as long as possible and then get rid of you. VRC claims they are the best invetigators that formed this company then why if what they claim did they hirer so many screw ups. Would have not happened had they been that good or did they just keep pissing on everyone till they couldn't take it any more. VRC took advantage of the ecconemy to screw with so many people. Look at who many job posting they have put up in the last 7 days, 256 that I counted, that seems like there desprate.
36,000 + 148 a month for car, 40 a month for phone, additinal .05 per gallon of gas for milage driven which actualy costs you money, reimbersment of all exspences was promiced, none of which in my time there was true. You had to fght to get proper pay which I ma still waiting for