Working For Victorias Secret

Job Rating starstarstar
3
Salary Rating starstar

117 reviews so far

"Unclear, Poor Management, never work here"
posted October, 2014

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Feb, 2014 - Oct, 2014

LOCATION

Honolulu, HI

SALARY RATING

1
star

WORK ENVIRONMENT

strict, cut-throat, competitive, fast-paced, disorganized

Working at Victorias Secret:

Working in such a large store was quite an experience. Most of the managers were nice but others were cruel. They care nothing about your physical wellbeing, and only care about money. The managers constantly walk around bugging you about how much your bringing in and "why aren't you bringing in more". They try to make it seem like they are "supporting" you but in reality you know they are just criticizing you. When giving write-ups they are unclear and just hand you a paper later letting you know that you were written up twice. Probably ruined my shopping experience there from now on because I have learned that all the employees really care about it having their name on the transaction and not really about "making it a memorable experience" which is what the company loves to brand themselves upon.


"Putting in My Two Weeks TOMORROW"
posted September, 2014

COMPANY RATING

1
star

POSITION

associate

WORK DATES

Jun, 2014 - Present

LOCATION

tampa, FL

SALARY RATING

1
star

WORK ENVIRONMENT

hierarchical, strict, cut-throat, competitive, fast-paced, high-pressure, unprofessional

Working at Victoria's Secret:

Training is the biggest down fall of this company. They expect you to magically know how to work on the floor by showing you some short videos and making you complete a computer program. If you are the type of worker who asks questions to make sure you understand your task, then this is not the Job for you. Management is very hostile and aggressive. It doesn't matter how sweet you are, if you ask them one to many questions or they feel you are not pushy enough with the customers then you will be judged. Instead of trying to help you get better as an employee they simply take you off the schedule (or technically keep you on with so called "call-ins") this is why they have such a high turn over rate. There is no room for growth, it is sink or swim. I use to think maybe it was just my store, but after reading these reviews I understand now that it must be a problem with the company if someone from New Jersey is having the same issues I am in Florida. Perhaps if this was a commission based job, the high pressure atmosphere would make more sense, but for 8 bucks an hour? No thanks.

Victorias Secret Salary and Benefits:

8.50/hrly


"The Core and Full Circle - For Your Information"
posted August, 2014

COMPANY RATING

1
star

POSITION

Beauty Specialist

WORK DATES

Oct, 2003 - Present

LOCATION

Newport Beach, CA

SALARY RATING

1
star

WORK ENVIRONMENT

hierarchical, disorganized, unprofessional

Working at Victoria's Secret:

I appreciate The Limited giving me the opportunity to discuss my experiences through social media, so long as only the facts are given. This was a document I signed in 2010. These are the facts since my last post in October, 2012. My previous posts on this forum are titled Beyond Working At Victoria's Secret and A Limited Liability Corporation Acting As A No Liability Corporation. One last time again, this is for your information.

In August of 2012, I took a vacation that I received permision from a request sent in through aces, our scheduling system. I returned in September, 2012, to find myself with 0 hours and just on calls. I called the store to speak with my beauty manager about my concern and she utilized my on-call for the following day so we could discuss why I was not receiving hours. When we met, I was told there were no hours available and that my schedule was not open for the full 24 hour day. My schedule was open from midnight to 9:00pm, and one of the other 2 co-workers that were receiving hours was the co-worker that told me about the previous store manager that cancelled customer merchandise credits for their returns. The decision was also made to prioritize the experience of the other 2 beauty associates while I was on vacation, With my coworker being on the top of the list, the new hire in the middle, and me at the bottom. My co-worker had less than 2 years experience working in our store and the other beauty associate was a new hire. I learned from that discussion that beauty was not making sales since the store opened, hence the low hours that was given back to the beauty department. Prior to my vacation, the company had switched from hours based on skill, to hours of availability, and I did have minimal hours prior to my vacation. I was also never told about the open position for beauty management in the spring of 2012. At the end of my discussion with my new beauty manager, I was told she would look into it and get back to me. She never did.

On September 22, 2012, I sent an email to the general counsel stating that our management had violated the firecode in our stockroom at our temporary store for 2 months, I was given false information by my store manager that the models were going to make an appearance at the opening of our new store, and that my ID went missing from my file. For the record, the store manager had 13 years experience with the company at this time, the assistant store manager had 11 years experience at this time, my beauty manager had over 9 years experience at this time, and I can place my district manager at the temporary location. All of the managers I mentioned knew our stockroom was a mess, and not one of them did anything to clean it up over a 2 month period. The mess I am describing is

*A blocked entrance on both sides of the door leading to a hallway that led to both the emergency exit and stockroom. On one side were boxes that were stacked 7 - 8 feet with flammable beauty products. On the other side was a refridgerator.

*Broken down cardboard boxes that our employees were walking on in the stockroom.

*The stockroom looked more like a public storage, with boxes stacked everywhere 8 - 10 feet tall.

*The emergency exit was blocked by garbage bags, stacked boxes, and broken down cardboard boxes on the floor, against the door, and against the walls.

Coming from a store in which the fire marshall threatened to close ( Store 138 Santa Clara ), I knew we were in violation of the fire code, more so than store 138 ever was. I did not receive a response from the general counsel.

In early October, 2012, our store had a meeting. I did not make this meeting. When I did have hours for the week of the meeting, My new beauty manager told me that she was told by another manager that I didn't make any of the meetings. I corrected her and told her that this was the only meeting I missed.

On the first week of November, 2012, I made a surprise visit to the store to meet with my beauty manager to reveal to her that the co-worker receiving the majority of the hours in beauty was the co-worker that told me about the previous store manager's actions of cancelling high dollar merchandise credits. I also brought emails regarding this situation between me and the director of the general counsel. This was information she did not know about and voiced that the co-worker should not be there based on no action to report what she saw. She wanted to keep the emails, I disagreed with her because she could quit or be fired and the emails could just be displayed for anyone to see. I also pulled my letter of recommendation from my file given to me by the district manager for store 138, she was unaware of this as well. I asked her who made the statement that I did not attend meetings, she said she would not answer unless another manager was there. When I left the store, I made the decision to call my human resources partner to investigate the claim that I had not attended any of the meetings. There was no answer, so I left a message to call me back. A human resources partner from a different region called back on November 6th, 2012 and told me she was on paid time off and would return on November 14th, 2012. My human resources partner did return my call claiming she was in the darkest of the dark and wanted to know why I was calling. I explained how my scheduling was and that I was receiving minimal hours. She said she would set up a date for a touchbase between my managers, myself, and her over the phone to discuss the situation. I did not explain the claim that I did not make the store meetings until this touchbase came in December.

For the record, when requesting for time off during the fall of 2012, I was told that I had to verbally request time off with my direct manager ( beauty ) before submitting the request to our scheduling system, that means I was told to drive to the store for this request when I had no hours. I told my beauty manager that it did not make sense to drive in to work and waste my gas when I was not scheduled. She said I can call in too.

In November, 2012, Our store had our christmas meeting. At the the introduction of this meeting, we were to announce one by one, our name, title, years with the company, and say if we were a core associate, high velocity associate, a seasonal associate, etc. I told everyone the first 3, but then told everyone I did not know if I was core, seasonal, Or what I was ( based on hardly any hours ). My store manager said " After 9 years, I think you would know what you are" then went on to the person next to me. My beauty manager also hired another person to work in beauty, And that person introduced herself to everyone in the store during that meeting.

On November 19th, 2012, I called the director of the general counsel to discuss why I did not receive a response from the email I sent September 22, 2012. She had stated she did not receive the email and asked to resend it. After she received the email, she called back and I asked her what controls were in place. She said part of the controls were relying on employees like myself to come forward. I asked her what other controls were in place, she said there were hazard safety manuals given to management. She refused to investigate this as it was 4 - 6 months ago as most employees would have forgotten about it as it seemed to long ago and she would forward the email to design and structures, a department in The Limited. I told her we have an annual associates opinion survey that we complete in the spring to give our thoughts about the store and company, and that survey is based off our recollection. I told her associates will remember if that only happened 6 months ago. She said people make mistakes. I told her I am a firm believer in people paying for thier mistakes, and this was not a mistake since my previous beauty manager acknowledged that the stock room was a mess on May 15th, 2012. To this she said " You can't stop someone from running a redlight ". She also asked me what she should do. I told her she needs to apologize to every employee for putting them in harms way, and that the regional loss prevention manager and district manager need to do walk throughs. I told her that whatever controls she thought were in place have failed and that she dropped the ball, her response was that I dropped the ball too since I didn't do anything. She was also curious to know how I know so much about the fire code. My answer was that I learned my fire code knowledge from the violations at my previous store ( store 138 ). On a side note, The Guide, our policy handbook, states "associates and customers are entitled to a safe and healthful place in which to work and shop. We strive to sell merchandise that complies with all applicable product safety laws and benefits our customers. We are commited to acting responsibly with respect to the environment". As for my identification that went missing from my file, she stated that its a good possibility that the government has it for tax purposes, She asked "Does that sound good?" As for the statement by my store manager that the models were going to show up at the opening of our new store models, she told me that even if the store manager told me that, I was not to tell anyone. She said the statement made by the management that I did not attend meetings did have a slight impact on hours given if it was true.

For the record, from August 2012 to November 21st 2012, I had worked a total of 7 days. During the latter of the 7 days at our new store, I started noticing that the management of the store was continuing to violate the fire code.

I sent an email to the Fire Marshall for the state of California on November 21st concerning my phone conversation with the director of the general counselor. I received a call several days later saying I needed to get the local fire marshall involved as well as the mall management. This is when I posted "Beyond working at Victoria's Secret" and sent the mall management a copy via email. By contract with the mall management, all stores are to abide by all laws of safety. The local fire marshall visited our store the following week.

In early December 2012, before the actual meeting between my managers and my human resource partner, The store manager, assistant store manager, my beauty manager and the district manager tried to meet with me to discuss the issues I was raising, I declined to meet with anyone since my human resource partner was not involved. I also made the statement prior to this date to my beauty manager that I would not walk into the office unless human resources was monitoring the conversation. The following week, I met with my managers and human resources mediated the meeting. During this meeting, the managers claimed there were no hours for me in beauty and wanted to reposition me to processing in the stock room. I stated that the idea did not make sense with all the beauty knowledge I had and all the sales I have contributed since 2003. Human resources sided with the store management. This is when I challenged the fraudulent statement that I did not attend meetings, as it played a role in the decision to reduce my hours. My human resources partner said she would investigate the number of meetings I have attended and there would be another meeting to report her findings. I asked her if she would monitor that meeting as well, she said she would.I did not discuss fire code violations I was witnessing, I wanted to see how far the ignorance would run after speaking with the director of the general counsel about all the safety measures she thought were in place.

On December 15th, 2012, our mall had a shooter discharge 54 shots from his glock semiautomatic handgun. The shooter was also connected to discharging 10 shots at our mall in November, 2011.

On December 17th, 2012, I received a call from the director of general counsel at around 9:00am. During this call, I found our beauty department was not making its sales for the fall season. She said we handle every situation differently ( my human resources partner told me that there are protocols in place ) and that a lot of the problems that I had experienced since first being hired was "That's the nature of the beast". She also stated that I complained about all the managers from when I started working for the company, and that retail has a high turn over. I corrected her by giving the name of a great manager that I never complained about at store 138 ( Santa Clara ), and that the fragrance world I came from is not a high turnover, she did not know this. She asked what became of that manager. My answer was that she most likely quit the company due to the high shrink. This manager approached me once and asked why the theft was so high ( $50,000 on average per week ). I asked the director of the general counsel what buffers exist from managers coming from other brands in the company, using the previous store manager that was terminated as an example. She said she never acknowlged that the previous store manager was terminated. This was a lie. I pointed out that in December, 2011, she was proving a point by asking me why the store manager was terminated, my answer was because she was cancelling merchandise credits. She than explained how she was able to investigate the cancelled merchandise credits by going into the back logs of the POS system to find cancelled merchandise credits. I reiterated the fact that there is no buffer system in place as that very same store manager that was terminated was now working for our sister brand, Bath and Body Works in Visalia, California. She said she would investigate this as terminated employees should not be rehired with The Limited. For the record, I did check the county records and the store manager was never prosecuted. On a side note, the phone calls with my human resource partner and the director of general counsel were 5 - 6 hours long and I was never paid for these calls. I initiated some of these long distance calls as well by thier request. For the record, I kept the fire code violations compartmentalized to the director of the general counsel, as this is the highest you can go to report problems. She also stated she was in constant contact with my human resources partner concerning comany issues. This was the last I heard from the director of general counsel.

On the third week of December, 2012, I went to work and found my district manager assisting customers in beauty. She did not say anything to me and left the beauty sales floor when I walked into the beauty zone.

Congratulations to all the stores that made platinum in 2013, Our store also made platinum. However as your about to find out, we did it differently.

On January 15th, 2013, My human resources partner contacted me and we were on the phone for an hour. I asked her what good is a letter of recommendation if no one knows about it. She said it is up to the employee to produce that document to the managers. This means that if I have a new beauty manager as of tomorrow, I should not expect anyone else in the store to notify the new beauty manager of my letter of recommendation except for me. I brought to my human resources partner's attention that there is a report placed in my file by managers at store# 138 ( Santa Clara ) that reads my actions of reporting store#138 ( Santa Clara ) to the fire marshall. I asked who benefits from that information and stated how I perceived a possible confict of interest. She did not know and told me I should call store# 138 ( Santa Clara ) to see which manager placed that report in my file. I told her all the managers from that period are no longer at the store. She assured me that managers are told not to go through files. For the record, the district manager for store# 406 ( Fashion Island ) and my old beauty manager for store#406 ( transferred to main place ) went through my file to try and locate my review from 2009. She said she was coming to our store in the next couple of days and would look in the file herself to see what I was talking about, and get back to me a week later. In 2012, My human resources partner gave me the option to have touchbases monitored, as of January 15th 2013, that option has been retracted to her discretion. I also learned that my human resources partner had no clue that our store was violating the firecode and she did not recieve information from the director of the general counsel about previous fire code violation incidents. During this conversation I stated that I refused to speak with the director of general counsel, as I had nothing to learn from her, and asked who she reported to. She called 2 days later and left a message saying she wanted to speak voice to voice, And that I would be reimbursed for time spent on the phone with director of the general counsel during the months of November and December ( 3.5 hours ). She made a point to let me know on my voicemail that discussions initiated by the employee are not compensated. She also told me that my new beauty manager would report the findings of a grievance I brought up with her during the touchbase in December, 2012, regarding a falsified statement from 1 or more managers to my beauty manager stating " I never attend meetings ". I was also given the contact information for whom the director of the general counsel reports to. My beauty manager did not meet with me, even after I called and left a message on my human resources partner's voicemail on January 23, 2013. For the record, I was never reimbursed for the hours of phone calls with the director of the general counsel of with my human resources partner.

I also recieved a call from the district manager. She was unaware of any firecode violations, and said she would look into it. She also said she would call back with a follow up to me meeting with my beauty manager-she never did.

On January 28th, 2013, I received a call from my human resource partner, requesting that we discuss my grievance over the phone in her car on Wednesday. I declined and said Thursday when she is in the office.

On January 28th, 2013, I submitted an email with 5 pictures seperately dated to the general counsel, the fire marshall, a legal initiative that won a lawsuit with Victoria's Secret, and our mall management, in regard to fire code violations for the following dates:
November 21, 2012
December 9, 2012
December 21, 2012
January 5, 2013
January 12, 2013

On January 29th, 2013, I was contacted by the legal initative group to see if I wanted to lead a class action lawsuit against Victoria's Secret.

On February 22nd, 2013, The meeting with my beauty manager finally came. I had my review at this meeting as well. My human resources partner did not monitor the meeting as she said she would. The investigation as to how many meeting I have attended went back to about a year and a half ( before the new store manager replaced the previous store manager ). The result was over 95% attendance. I already knew this. My beauty manager, denied she ever said to me " I never made the meetings ". My review was based on 30 - 40 days ( The amount of time I have worked with my new beauty manager. My review was written incorrectly. The review read my "cleaning skills have improved", I questioned this before to the store management and human resouces as I brought up how dirty and messy beauty is when I clock in every time, and I clock out leaving beauty clean. My beauty manager said the reason was because I forgot to put the tops on the body butters on two separate occasions before clocking out. I volunteered to not receive the review at all unless the points were modified to reflect true fact, and I also pointed out that two separate occasions of not placing tops on body butter testers was not strong enough to be linked to an annual review.
I was told the following was going to happen as well:

* Verbally offered me employment 5 days a week at 4 hours a day

* Give me a monthly observation

* Agree to have a beauty touchbase once a month in the office


I was on unemployment prior to this meeting, and had hours after this meeting. I did not get the monthly observations or once a month touchbase.

In March, 2013, I found the local fire marshall on his lunchbreak, I showed him the picture I have accumulated in the most recent months. He said he could see the violations and said he would visit the store.

In April, 2013, my hours decreased to 4 - 12 hours per week, I went back on unemployment.

In April, 2013, I was scheduled for a floor set and heard my store manager call one of beauty coworkers a dingle berry.

Our store had a meeting around this time to let us know our store was becoming a test store for new ideas. We did not receive any paperwork on this "new ideas adjustment" and the people sitting around me at this meeting were confused. We also were not old how long we were going to be a test store.

On May 11th, 2013, halfway through my shift, I noticed the bodybutter testers were closed with the makeshift buttery spatula ( q-tip with the tip cut ) placed beside it on the dusty shelf. It was bad presentation. My coworker told me she was given the directive to close the testers by the store manager, She was not given a reason why. I believe in the try before you buy, and there are times when I use the body butter testers as a good linking tool when providing demonstrations to customers in lingerie. The assistant store manager could not answer why the testers were closed and asked that I follow her office to meet with the store manager. The store manager had an immediate melt down and yelled at me assuming there was a problem. She made the following statements:

1. She told me she gave me a directive earlier that week to demo only bombshell forever to all the customers.

2. She also said I was spoken to that shift and twice that week over the headset for not switching over from what I was demonstrating to what I should be demonstrating

None of this happened and I asked to view video of what ever she was talking about.
She said she did not have to show video and said defiance was grounds for insubordination and that I could get written up. I told her I have been threatened to be written up before but nothing ever came from it. After hearing this, I made a recommendation to have the conversation monitored by human resources. The store manager yelled out "Call H.R., call the general counsel, call the fire marshall, I dont care!"
I emailed the general counsel, the fire marshall, and our mall management in regards to this incident as well as dated pictures violating the fire code for the following dates:
April 5, 2013
April 14, 2013
April 27, 2013
April 28, 2013
May 9, 2013
May 12, 2013
May 14, 2013

Between April and June of 2013, The beauty co-worker that that told me about the previous store manager cancelling merchandise credits transferred to a different store.

During my vacation in May, 2013, I was contacted by the human resources partner that told me in November, 2012, that my human resources partner was on paid time off. She left a voicemail stating she was calling in regards to the email I sent on May 16th, 2012.


Before our semi-annual sale, I noticed the beauty rush lip glosses in the bins by the cashwrap were going bad. The liquids were starting to seperate and the color at the top of the cap was changing to a different color. I pulled all of the bad ones ( 200 lip glosses ) and told my beauty manager. She took them to the office. I found this bag with all the bad lip glosses still inside, in the stockroom a couple days later. During our semi-annual sale in June, 2013, I noticed all the bad lip glosses were in one of our sale bins. I started pulling all the bad lip glosses, again, and was told to stop by the assistant store manager. She said the lip glosses just had to be shaked. I corrected her by shaking them in front of her and showing her the liquids were still seperated, and this was not a nail polish. She said well thats why they are on sale.

For the previous 6 months and for the following 6 months, We had mainly cotton balls and q-tips for our beauty make up bar. I did bring up to management throughout the whole year that we needed lip applicators, mascara wands, sponges, and eyeshadow applicators, but it did not matter which manager I spoke to, I hardly saw these tools in the 2013 year.

In early June, 2013, I received a call from the same human resources employee that called me while on vacation. I told her I was not interested in discussing store matters outside of the store as I am the one paying for the minutes and I'm not getting paid for issues I bring up. We scheduled a date in July for a touchbase in the store using the store phone.

In July, 2013, I spoke with the same human resources employee that was trying to contact me the prior 2 months. She was under the impression that our store was now working within the firecode. I corrected her and told her I had pictures for the following dates that the store had violated the firecode:
June 21, 2013
June 24, 2013
July 9, 2013

This was the last time I spoke to a human resources partner. At this time, We had our district manager replaced with a new one. I was told by the store manager that the previous district manager was going to travel with the president of the company. I was also told that our district's flagship store ( South Coast Plaza ) was now part of the Los Angeles district, And I found out on my own that the Laguna Hills store was now part of the San Diego district. On our contact list in the breakroom, The contact phone number for the new district manager was blank, And the contact phone number for the store manager was the store's phone number.

On July 12, 2013, I sent an email to the fire marshall for the state of California stating the disconnect between corporate and our store and requested that the company's neglegence be assessed for all the stores in California. I also supplied all pictures up to that date.

In the fall, the assistant store manager was no longer part of our store. She did become the recipient of our giving tree.

In October, 2013, I overheard my direct beauty manager conversing with the store manager in regards to the store manager's anxiety.

On October 15th, 2013, I called in for my on call, It sounded like my beauty manager that answered the phone, I was placed on hold for 19 minutes. My beauty manager picked up the phone and asked who I was holding for. I reminded her by repeating myself. She said my oncall would not be utilized. During those 19 minutes, I thought of bringing this up to her, and I did the next time I was scheduled to work. She asked if I knew who I spoke with so she could touchbase with that person. I told her I did not know ( and for the record I don't know, our employees do not announce themselves when they answer ). My beauty manager has lied and has been forgetfull in the past over bad decisions that affected my employment with the company, it was not worth having any kind of arguement on the sales floor. She said "We were probably to busy". I told her I was paying for the phone minutes and it does not matter to me if the store is busy. She then said next time, hang up after 5 minutes and call back. When I asked for confirmation of the district managers email, she requested repeatedly that I do not contact him and to keep it internal. I sent an email to the general counsel concerning this issue, and never received a response back.

I requested time off in October, so I can travel out of the region for Thanksgiving to visit my family. The approval with this request came with a comment from my store manager - " Whats next, are you moving to Egypt to conduct world domination? "

In the Christmas Season for 2013, we adopted a new strategy for employee sales tracking. We now have have something called Sph. This means sales per hour, and our employees have been told to have a Sph between $250 - $300. The cashier asks the customer who helped her in her shopping experience, and that person gets credit for the sale. All the cashwraps in our new store are in the beauty zone. Rather than being positioned in beauty, I was scheduled time after time to be a cashier, even during our peak segments. Even when I was scheduled to be in beauty, the store manager told me over the walkie talkie to jump on the cashwrap. This, without a doubt had an effect on my Sph. The employee assisting the customers in beauty was the new beauty associate hired in November, 2012. This new employee also became the angel of the month for January, 2014.

On the first week of January, 2014, The new district manager approached me on the sales floor and said we would talk later. We never had a conversation for the whole month of January.

On January 30, 2014, I sent an email to the Fire Marshall for the state of California. I explained that since my last email, on July 12th, 2013, Our store has continued to violate the fire code. I stated that after working with over 1,000 associates, and over 100 managers ( store managers, co-managers, and customer service leads ) since I was hired, the company can not communicate its safety guidelines as there is always a high rotation of employees. I also stated that I did not have my camera on me for all the days I was scheduled in the past year, so the actual number of violations was higher than what was being shown. I also believe that we violated the fire code when I was not sceduled to work. The pictures were dated:
January 2, 2014
January 4, 2014
January 9, 2014
January 24, 2014

My review in the spring of 2014 was given to me by my beauty manager. The store manager was also in the office when I received my review. The review was fine, however the store manager said I was defiant for demonstrating body butters and not promoting the focus fragrance and started comparing me to the beauty associate hired in November, 2012 ( Angel of the month, January, 2014 ). My response was this same associate is notorious for stealing my sales as well as other bra associate's sales. She told me that making an accusation could have serious consequences. I cited an example that occurred that very same day between a bra associate and the beauty associate. I asked her if she would investigate, she stayed silent.

In the spring of 2014, My original beauty manager that transferred to main place in July, 2012, transferred back to fashion island. Since her return, she has reclaimed the title of beauty manager at my store, and the beauty manager I had from the summer of 2012 to the spring of 2014 has a different title.

On May 12, 2014, I sent a letter to the general counsel in regards to my store manager. On 05/10/2014, my store manager came to me in beauty and told me I have the lowest sales per hour in the whole store. I told her there are reasons that affect my daily sales that are beyond my control. The reasons were:

1. Every time my co-worker ( Angel of the month, January 2014 ) passes off to me in beauty, I am left with a messy beauty zone that includes Prestige fragrances, the VS fantasies wall that is not replenished, and a make up bar that is messy and not replenished. This has occurred since she was hired in the winter of 2012.

2. Two weeks prior, I brought to the attention of my beauty manager ( 2012 - 2014 ) that the understock for the make up bar was a mess and accessability to find a product was 0%. She told me to leave it this way so she can investigate why the understock was a mess. This was left this way for the past 2 weeks and I brought this up to the store manager. I told the store manager that a messy understock is related to sales per hour as speed and efficiency determines the sale. On a side note, this also relates to shrink. To make my point, I told the store manager to pull a certain lipgloss and told her I would time her, her words "I cant do this, I'm going on break." As for the understock, I took it upon myself to organize one side of the make up bar's understock last week, and by the end of the day on 05/10/2014, I organized the other side of the understock that I pointed out to the store manager.

3. The store manager has made the decision to have customers in lingerie experience only 1% of beauty. The 1% being to demonstrate ONLY the fragrance that is being launched. Before the store manager made this decision, I used to give all customers in beauty and lingerie a 100% beauty demonstration, meaning all products in beauty are being demonstrated in the whole store. Bimia told me during my review that I was defiant in demonstrating body buttersand reinforced that I should only promote what is being launched in lingerie. My response during that review was that I introduce all beauty throughout the store, and by doing so I can promote a new launch at any time.

I asked the general counsel to answer the following questions:

1. My beauty manager acknowledged the my store manager's statement at the cashwrap that she has anxiety, are you aware of this, and how severe is the condition?

2. What is your definition of favoritism?

3.Can you provide me a reason as to why you limit your lingerie customers to experience only 1% of beauty while beauty customers are able to experience 100% of beauty?

4.What do you expect your associates to benefit by having my store manager desrespect them by calling them names?

I also included in this email another picture of a fire code violation dated:
February 13, 2014

I did not receive a reponse on this email.

In August, 2014, The president of Victoria's Secret visited our store. Just like all the other times he has visited, I was not scheduled. Nor am I told why he visits the store.

From 2009 to present, our store has worked with 3 human resources partners, 2 district managers, and 3 store managers.

For the record, our temporary store in 2012 was at its highest shrink at the temporary location, as everything was sensored, but the temporary store did not have the built in alarms as our normal stores do. This was discussed at a meeting at the temporary location in 2012. I remember seeing some employees crying at that meeting, as the managers were blaming us for internal shrink.

The reward for reporting dishonest employees has doubled since my last posting on this forum, from $100 - $200. I was never paid a penny for all the dishonesty I reported.

Today, we have all but one of the same managers in place that we had in our temporary store in 2012. The assistant store manager that was the recipient of our giving tree has returned to our store this week. Aside from myself, there are no other associates in the store today that were at our temporary location in 2012.

We have also switched to the same employee sales tracking that was used when I was first hired in 2003, however there was not a sales per hour at that time. Year after year, I have found myself wearing the black suit to work to provide the best selling skills the owner of this company wanted. And, year after year I have found myself applying for unemployment. I was recently asked if I could see myself working here another 3 - 5 years. I doubt I will be here another year. Last week, the number of hours scheduled was 8. This week its 4.

Of all the incidents that have occurred since 2003, one has stood out more so than others. I sent the following email anonomously to the general counsel on May 3, 2009. Several of my co-workers were terminated this very same night because they took pictures of themselves nicely dressed before the store reopened and posted them on my space. I told the director of the general counsel about this during our conversation in December, 2013. She disagreed as that was not something employees could get fired for. My response to that was that these employees came in to work the very next day and told us why they were fired. Some of these employees were also my friends. After this email was sent, The general counsel made the decision to retain the regional manager.



Our store was given the opportunity to host a VIP night once a year under the management of then district manager. Our very last VIP night stood out as I will never forget. The store closed early so the employees could prepare the store for the event. The working staff that night was a mix, 50% of the employees were from other stores in the district, and the other 50% was store 138's employees. Our pre-opening meeting was in the glamour room, with upper management standing by the entrance. After district manager addressed the employees, an asian man wearing a black suit standing behind the regional manager pushed the regional manager forward, as if it was her que to speak. I will never forget the expression on her face before she addressed the employees, as the push was rough and unexpected. The asian man in the black suit was not introduced to the group that night, and I have never seen him since. I am bothered by this as it shows a lack of self-respect, and if there is no self-respect, then there is no respect for employees. This company has a lot of literature for abused women, however I don't take your literature seriously when your regional manager is another statistic. I highly suggest you research this with those that were there that night, as only less than a handful are still working at store 138.

Please take this email very seriously, as the asian man in the black suit will not have the opportunity to do the same to any employee in store 138 when I'm working.


05/03/2009
Anonymous

Since day 1 at Victoria's Secret, I valued the company more than the secret and I have enjoyed serving my customers. Today, I have learned to value the secret more than the company. As for the secret, we shall see.....won't we.

Victorias Secret Salary and Benefits:

Starting Wage $9.00
Current Wage $11.96


"love working at VS but it isn't cutting it"
posted August, 2014

COMPANY RATING

3
starstarstar

POSITION

sales associate/beauty

WORK DATES

Jun, 2014 - Present

LOCATION

los angeles, CA

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

Working at Victoria's Secret:

I love my managment team. They're all great and helpful. My coworkers as well theres a fewith attitude who dont like helping you but everyone else more than happy to.everyone gets along. There is sometimes tension between employees due to making that sell. Its a lot to do for a minimum pay. After store closes we stayan additional 2 hours to recover the store and.fold panties and if it was a busy day we stay 3-4 hours recovering. If you have financial responsibilities, forget it! One week you have amazing hours and the one you only work 1 day with a 5 hr shift.. unreliable hours.

Victorias Secret Salary and Benefits:

Starting: $9.00
Currently $9.00
We do not get any benefits as far as im concerned.
We do get gratises like free bra and panties or fragrances


"worse company evet"
posted July, 2014

COMPANY RATING

1
star

POSITION

Store manager

WORK DATES

Jul, 2014 - Jul, 2014

LOCATION

Los Angeles, CA

SALARY RATING

5
starstarstarstarstar

WORK ENVIRONMENT

Working at Victoria secret:

I worked for victoria secret for few years. What a waste of time. Worked 50 to 60 hrs a week.made my job the no. 1 and my family second. I will regret it for the rest of my life. You are not an emotional brand because action speaks louder than words. You have no empathy. I build the store 15%above Last year they found a reason to tell me I broke a policy which they couldn't proof. I believed in them.their passion love values but I was wrong.

Victorias Secret Salary and Benefits:

Meal breaks. I was always so busy I wouldn't take 15 minutes breaks or even lunch but we would just edit the time so we wouldn't get in trouble. I worked hard. So hard that I regret every minute day hr that I spend at that place.


"If you like being over worked, under appreciated, and under paid, this is the job for you."
posted June, 2014

COMPANY RATING

3
starstarstar

POSITION

Sales associate: VSX, Beauty, Fitting Room/Bras

WORK DATES

Mar, 2013 - Present

LOCATION

Dallas, TX

SALARY RATING

1
star

WORK ENVIRONMENT

competitive, fast-paced, high-pressure

Working at Victoria's Secret:

The only reason I'm giving this job 3 stars is because I believe in what the brand stands for; empowering women to feel sexy, sophisticated, and forever young. Unfortunately the brand's values aren't carried out through all aspects of the business.

Pros:
-I absolutely love the job I get to do everyday. I get to help women of all ages feel feminine and beautiful in their own skin.
-30% merchandise discount

Cons:
-As one of the top selling associates in our store (averaging around $400/hour in sales) I'm paid barely more than minimum wage
-No commission
-individual strengths aren't appreciated and weaknesses are emphasized
-uncertain and frequent call in shifts
-Impossible to have work/life balance if you're trying to financially support yourself
-the "zero tolerance" policy concerning sexual harassment only applies if there was a witness or you can prove what happened. Otherwise, no action will be taken by management.
-management promotes competitiveness between associates to sell more, creating a negative and catty environment.

In summary, nothing you do will ever be enough.

Victorias Secret Salary and Benefits:

Starting: $7.50
Current: $7.75 (transferred to a store out-of-state where minimum wage is slightly higher)


"Stick to shopping at Victoria’s Secret rather than Working for Victoria’s Secret!!!"
posted June, 2014

COMPANY RATING

1
star

POSITION

WORK DATES

Oct, 2010 - May, 2013

LOCATION

So-Cal, CA

SALARY RATING

1
star

WORK ENVIRONMENT

hierarchical, disorganized, political, high-pressure, unprofessional

Working at Victoria's Secret:


When I first got hired I LOVED working for Victoria’s Secret. I was categorized as an elevated associate and was always appreciated for my sales and hard work. But then we got a new store manager in two different occasions and it all went downhill from there.

I and other associates would complain because the new management would favor associates and would treat the non-favorite associates like crap. When the second manager was transferred to our store from a near-by store, people began to quit. She has turned “The Best Place to Work” to the “The Worst Place to Work.” She dictates the store her way and not the LimitedBrands way.

Managers constantly talk down to associates, are not supported, blame others for their mistakes, favor associates, etc. They preach to us about being a team and working as a team but they themselves can’t even follow their own words. Also, if you are one of the unlucky ones to get on the store managers bad side, be ready for harassment from the store manager and unfair treatment from the rest of the management team. Associates have reported unethical actions from the store manager to ethics and the District Manager, but the DM has never done a proper investigation. Some of us have confirmed that the District Manager is not fair and always sides with the store manager; therefore you are pretty much screwed. The managers here including the DM are the biggest two-faced people you’ll ever meet.

As for this so call “call-ins”, they are terrible and unfair to our personal life. We are scheduled “call-ins” in our weekly schedule, in which we must call in as ask a manager if they need us to work for the day or not. There are occasions when we have called in and they have kept us on hold between 10-15 minutes. Managers have stated in different occasions that these “call-ins” are actual shifts that we must not make plans and we must be ready if they need us to work for the day. In addition, for any reason if we do not call-in, we are subject for disciplinary actions such as write-ups and termination. Hence, these "call-ins" are interfering with our personal activities where we must plan our day around these possible shifts and we must stay open without receiving compensation. By the way, these “call-ins” are exercised throughout the company.

If you want to move up, be ready to do a lot of ass kissing. The only way you're going to get a promotion is if you kiss ass. It has nothing to do with your work or your dedication to the team. In addition, there’s not much room for growth.

As for working on the floor, they push sales over customer service. They have us up-sell customers and add-on to their sales without us receiving commission. Recently, they have adapted to a system of SPAH were they keep track of our sales per average in the hour. We are expected to meet our sales numbers without any sales commission and if we don’t meet the numbers, we get frown for it.

All stores have a scheduling system that is said to be “automatically” schedule the team. Well this is BS because the scheduling manager or in our case our store managers manipulates our schedule to her preference. She will give her favorites hours between 18-22 hours with 1 day call-in and her non favorites between 12-4 hours with 2-3 day call-ins or on bad days all call-ins for the week. Even if you have more availability, higher sales, higher credit cards applications, you will not get fair hours like the rest of your team. This is BS, you would think that the person with the most availability, best sales would get the same hours or almost the same as the rest but that is not the case. At the end of the day, you work for butt off for unfair treatment and no appreciation. Also, if you are trying to get your shift covered by someone else and that other person is not liked by management, they will tell you to get someone else to cover it.

If you are prepared to be sent home after you show up to work, this is the place for you! Many of my co-workers, including myself have been sent home after arriving to work because the manager forgot to give us a call letting us know our shifts were cut for the day. There was an instance where someone arrived to work after driving 20+ miles to work and was sent home as soon she arrived because the store was under hours they forgot to give her a call. To top it off, she was not paid for her time that day. In addition, if you don’t mind getting your shifts cut in half when you are working, this is the place for you! Be ready to show up to work with a mentality of working 4-5 hours and then being told they are cutting hours to 2-3 hours. Yeah that might be a bummer!

I just hope other stores are not being managed like our store. Good luck to anyone working for Victoria's Secret or planning to work for Victoria's Secret.


"Hated to leave but I absolutely had to!"
posted June, 2014

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Jun, 2008 - Jan, 2009

LOCATION

Richmond, VA

SALARY RATING

1
star

WORK ENVIRONMENT

hierarchical, disorganized, high-pressure, unprofessional

Working at Victoria's Secret:

This was my first job straight out of high school, they started me at $6.85 which was and still is well below the minimum wage requirement but me being so young and new to the job market I didn't understand this and was just happy to have a job. The management took full advantage of me, no break, working the entire floor by myself while management sat in the back eating and talking, nothing but a bunch of on call shifts. This job was more hassle than it could have ever been worth, I hated to leave because I love to dress up and I love fragrance and beauty and the discount and gratis program (which as everyone has mentioned if you don't ask about it, you might not get it).

Victorias Secret Salary and Benefits:

Pros: Gratis, discount (even though the pay was so low you hardly had enough money to even pay bills let alone buy anything), dress code

Cons: On call shifts, extremely low pay, no perks, unprofessional


"Why did I do this again? I'd rather be a stripper."
posted June, 2014

COMPANY RATING

1
star

POSITION

Sales Associate/ Shipment and Processing

WORK DATES

Feb, 2014 - Present

LOCATION

, CT

SALARY RATING

1
star

WORK ENVIRONMENT

hierarchical, cut-throat, disorganized, unprofessional

Working at Victoria's Secret:

I worked for this company twice (Back in 2012 and then now in 2014) and so far it's only gotten worse. Next week is hell week (SAS or Semi Annual Sale) and it is crazy. I have to work today and that is all good but normally I get no hours. They just hired about 5 new people there and I FINALLY went through training for the front of the store. I am classified as a cashier but I work shipment and processing. Most weeks I would get no hours. They still owe me money for 5 and a half hours and I have yet to receive that payment. HR Direct is NO help and neither is the District Manager. They all smile in your face and do the worst things behind your back. I'd use and pull the race card and use discrimination but they just hired another person of color in the store.
Pros maybe being able to get things for free...
CONS: Unorganized managers, NO communication, NO TRAINING (until as of late), NO room for growth, and you deal with many other things that make you want to quit daily.
I personally am waiting to leave the store and have other opportunities lined up. Only work for them if you can handle having hours and then having none at all. Don't depend on this store to help you pay bills. It will not work unless you work some crazy hours. Another thing is to make sure that you keep everything documented. They will try to lie and get themselves out of any and everything. Just know what you are getting into.

Victorias Secret Salary and Benefits:

Starting salary originally $8.40 (I left and worked for another deplorable company, this was back in 2012)
Starting/Current Salary: $8.75 (due to laws changing).
Bonuses forget it, Vacation time (haha you wish).
Reimbursements (non existent)
Perks: You have to wait one month to get free things that you are entitled to, NO ONE tells you about them (YOU HAVE TO ASK) and the occasional buy in which is a rip off.


""
posted April, 2014

COMPANY RATING

1
star

POSITION

WORK DATES

Apr, 2014 - Apr, 2014

LOCATION

, CT

SALARY RATING

1
star

WORK ENVIRONMENT

Working at Victoria's Secret:

Working for Victoria's Secret has been an absolute nightmare- from the gossipy nature of the associates, the constant bickering of the management, to the frustrating hours. One week you'll receive 30 hours, and the next, 8. There is no real room for growth because the managers decide who to fill new positions based on favoritism rather than actual skill and dedication level. None of the managers want to take responsibility so tasks are always delayed or done poorly. My advice is not to consider this job unless you're looking for an easy seasonal job. Tolerable for a few months but any longer and you start to see how poorly trained/disinterested in the welfare of the company the upper management is.

Victorias Secret Salary and Benefits:

Minimum wage starting salary with a yearly 'raise'.... which means between 10 and 50 cents. Occasional buy-in bras/clothing items but discount doesn't work on an promotional/price multiple item so it pretty much defeats the purpose.


"Love it"
posted March, 2014

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate

WORK DATES

Jun, 2012 - Mar, 2014

LOCATION

New York, NY

SALARY RATING

5
starstarstarstarstar

WORK ENVIRONMENT

Working at Victoria's Secret:

Best company to work for. Plenty of communication and a family-like atmosphere. Wonderful benefits and space to move up. I love going to work and am currently in training for a higher position.

Victorias Secret Salary and Benefits:

Starting Salary: $9.25
Current Salary: $12.00


"Tough, rewarding, tough"
posted February, 2014

COMPANY RATING

5
starstarstarstarstar

POSITION

Store Manager

WORK DATES

- Present

LOCATION

Savannah, GA

SALARY RATING

5
starstarstarstarstar

WORK ENVIRONMENT

strict, competitive, supportive, team-oriented, fast-paced

Working at Victoria's Secret:

Yes, VS is extremely demanding. The responsibility on associates can be overwhelming if not trained properly. I loved going to work everyday even on the bad days. I loved all of my employees even the needy ones. The training programs are great if you use them correctly. It is very difficult to balance the associates needs and company needs so everyone is happy. Some employees had a false sense of entitlement which caused communication friction. Myself was not an office manager, I loved being on the floor, but as a store manager you need office time. I led by example, I worked over nights, holidays, and even cleaned the bathrooms. However you cannot please everyone. The best piece of advice~communicate. Never assume it is what you want it to be. Ask for clarification. Double check on your requests. Use the open door policy to discuss concerns. Do not ever allow managers to get away with the bucket list of bad things I saw on the complaints. Remember we are all human and you will not like everyone you work with. Try to walk away with one thing the other person does good. You can always find one thing to like about someone then learn that from them. I flourished in the VS environment but being a mom came first so I had to hang up my measuring tape. Still one of the best experiences I have ever had.

Victorias Secret Salary and Benefits:

Pros: Discount, training programs, investing in people, fun, hard work, rewarding
Con: Work your butt off!


"Wonderful first job experience!"
posted February, 2014

COMPANY RATING

4
starstarstarstar

POSITION

Sales Associate

WORK DATES

Aug, 2012 - Feb, 2014

LOCATION

, VA

SALARY RATING

2
starstar

WORK ENVIRONMENT

casual, creative, competitive, supportive, team-oriented, fast-paced

Working at Victoria's Secret:

Working as VS was my first job experience ever and it was probably the best job I could have ever started with.
My co-workers were so sweet, and my managers were very helpful and friendly. Our store manager did her best to work around our schedules if we ever needed to make any changes to it.
My position began as a regular associate, but they noticed my liking for the beauty and make-up room, and since then, I was "zoned" to work with the products I liked the most.
My store managers expected us to recover all throughout our shifts, which is very understandable; Victoria's Secret is a visually stimulating store, so the product should be properly maintained. This isn't very difficult if everyone pitches in and does what they are told.
The drawbacks are the semi-annual sales which happen in January and in June- these are "blackout" times. Employees are not allowed to ask off a few weeks in December for the holidays until about mid-January for the sale. This can be difficult to spend time with family for the holidays. Also, June is a "Blackout" month, making planning for vacations difficult. Other than that, the scheduling is reasonable.
There are very loyal customers at VS, so be sure you know the bras, their styles, benefits, etc. Be sure you know all the deals the company offers (which you will learn in no time because of repetition). You will know everything like the back of your hand in just a week or two of regular shifts.
I LOVED my job.

Victorias Secret Salary and Benefits:

I started with $7.25 an hour and have not been promoted. I think this is because I am a college student with only minimum hour of availability, so it is understandable.
30% discounts, $15 bra offers when a new bra is launched, $3 panties when a new style is launched, free beauty samples with a new launch, etc.


"VS in SoCal, CA"
posted December, 2013

COMPANY RATING

4
starstarstarstar

POSITION

Bra Specialist

WORK DATES

Oct, 2007 - Sep, 2011

LOCATION

Newport Beach, CA

SALARY RATING

1
star

WORK ENVIRONMENT

Working at Victoria's Secret :

It's retail people!
It's not going to pay you big bucks. It's customer service, your job is to help people. Have you never been shopping and asked for things?!

I really enjoyed working for the company, it was always fun and enjoyable! It's a fun part time job

P.S
To the person, (male), who wrote the review, "Beyond working at Victorias Secret" you are CRAZY!.. you need to leave the company and seek help dude. If you have THAT much invested into a little part time job and jump from store to store, you need to get a life. All you just cause drama and make everyone uncomfortable!

Victorias Secret Salary and Benefits:

It's retail, you can't expect the moon.


"Job was ok, great at times even, Company policy unacceptable"
posted September, 2013

COMPANY RATING

3
starstarstar

POSITION

Sales Associate

WORK DATES

Feb, 2013 - Present

LOCATION

Seattle, WA

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

Working at Victoria's Secret:

I'm quitting. I love the company I love my associates and manager, however the exchange without receipt policy allows organized retail crime groups to come into the store steal merchandise and all in front of store associates, laughing as they steal in front of you. They brazenly steal at times up to 3,000 dollars worth of merchandise. Let's just say in the last week I've had 4 shift, we've had to call the police every night for all four of them. Unacceptable. VS can change this by changing their exchange without receipt policy. Afore mentioned shoplifters return to the store days later to return stolen goods for store credit gift cards which they sell on ebay. Changing this policy would stop attracting such heavy crime. 2 of my managers have been physically assaulted and police and VS does nothing to prosecute or catch these theives. Unsafe work place.


"It's not that bad..."
posted September, 2013

COMPANY RATING

3
starstarstar

POSITION

Sales Associate

WORK DATES

- Present

LOCATION

, WA

SALARY RATING

1
star

WORK ENVIRONMENT

competitive, team-oriented, flexible schedule, high-pressure

Working at Victoria's Secret:

The managers are very flexible and they make sure that you know the products and the standards.

Victorias Secret Salary and Benefits:

You work a lot to get paid minimum wage.


"On the fence "
posted September, 2013

COMPANY RATING

2
starstar

POSITION

Sales Associate

WORK DATES

Aug, 2013 - Present

LOCATION

, Canada

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

Working at Victoria's Secret:

I started at Victoria secret a few weeks ago and I'm on the fence about it. I think most of the girls are really friendly but the managers are all young and disorganized...The shifts are stupid! I have been booked in 6 days in a row with one day off and then 6 on again. They have all been 4-4.5 hour shifts most with call-in's (which I have yet to have one accepted) some without. I have been sent home early probably half of the days I have worked so I have been getting 3-4 hour shifts at a time which is crazy to me. The atmosphere of the store is great; the products are beautiful and good quality and the layout is good. I feel like they are trying to push sales to much I get that I am suppose to sell bras but I'm not trying to stalk and harass customers around the store. And the shifts drag on like no other job I have ever had not to mention they are VERY picky about there dress code (ALL BLACK! no patterns, no denim, no leather, limited embellishments, no colored jewelry, only nude nail polish, only aloud 2 sets of earrings in, black shoes...no sneakers, doc martins, toms, no heels over 3', closed toe. Trust me I have left some out it is hard to find stuff to wear. It's okay for now but I really dont like the scheduling and I'm not getting many hours so I will be looking for something else

Victorias Secret Salary and Benefits:

$11.00 plus 20% off everything (will become 30% after 2 months) a Free bra when you start and deals featured items.


"Not what I expected..."
posted July, 2013

COMPANY RATING

2
starstar

POSITION

sales associate

WORK DATES

Jun, 2013 - Present

LOCATION

, CA

SALARY RATING

1
star

WORK ENVIRONMENT

casual, disorganized

Working at Victoria's Secret Pink:

I was so excited to start working here; it's my favorite store. I was only hired seasonally for the SAS but then kept on after and I thought my hours would get better after that, but so far they haven't. Their system of "call-ins" is the worst thing ever. You have to reserve your whole day as if you're going to work but 90% of call-ins are not taken (not an exaggeration). I get maybe one shift every 2 weeks; each shift is only 4 hours, so I get at most 8 hours a month. I was hoping for a good summer job but was greatly let down by their lack of concrete scheduling and wasted a whole summer hardly making anything.
When I finally do work, though, it's great. The people at my store are awesome. They all say the same thing (approx. 3-4 call-ins a week; few are taken) but they seem fine with it.
I don't know how this store keeps any of their employees due to their way of scheduling and its absurdity. They keep us strung along, not being able to have another job, yet never give us hours. Unless it gets better, I'm definitely find a different job.

Victorias Secret Salary and Benefits:

Pros: coworkers are your bff's; at independent Pink stores: 10 items/month at 50% off
Cons: never get any hours


""
posted May, 2013

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate/Working in the Back

WORK DATES

May, 2013 - Present

LOCATION

, NJ

SALARY RATING

5
starstarstarstarstar

WORK ENVIRONMENT

Working at Victoria's Secret:

I honestly have nothing good to say about working here, and it's different with everyone but for anyone else who has never worked in retail before I am writing this to give you some insight and hopefully help you.

I just got hired with 4 other girls 3 weeks ago, and I can already say the managers here are way too young, inexperienced, and probably have no idea on what being a manager actually means. They pretty much sit on their ass all day infront the computer doing whatever, and barely come out on the floor to help customers or be productive in something else. They don't communicate with the new hires, and are completely unorganized. For the first 2.5 weeks I was always working in the back, which also means you work crazy hours. I had shifts starting at 5am that would last until 2pm. And as a new hire, you are supposed to get trained in all areas and that didn't happen with me. Usually I was always working in the back like a slave, and never on the floor with customers. This week they scheduled me for an inventory shift, which was going to start at 8:30 pm and last until 3am.

When I saw that shift, in my head I said "Are you f***ing kidding me!" I can tell you right now communication sucks at this store, in fact there is none. In no way are new hires going to understand that having an open availability means working til 3am, and the fact that none of the managers communicate with you about this beforehand makes me feel like I'm being taken advantage of. I ended up calling a manager who was in charge of scheduling, and she explained that I would have to get someone to cover that shift for me since it was already scheduled. If anyone ends up making you put up with this, I would honestly say this is not my responsibility. If one single manager can't inform me (a new hire) ahead of time about possibly working a 3am shift, then how in the world would this then become my responsibility? Regardless of whether I am a new employee, these things need to be communicated and they were not. I told her that this doesn't really become my problem.

Once you put a fight with these people, things could possibly turn your way. I also spoke to another manager about this shift, and I told him that I might leave the job ( even though I just got hired). He was shocked and he was nice enough to say he would find someone to cover for me. Sometimes putting your foot down means you might get higher chances of getting fired, but in my opinion I don't care whether I am or not. The reason why I am acting in control is because I know what good communication is, I know what maintaining good relationships with employees is, and Victoria's Secret provides none of this. I have worked for other people freelancing and have had internships, but never have I run into this kinds of problems with my supervisors.

My point, reconsider applying here depending on what you're up for.

Victorias Secret Salary and Benefits:

Starting: $8.50
Current: $8.50


"Best Experience Ever"
posted March, 2013

COMPANY RATING

4
starstarstarstar

POSITION

Cash wrap, hoping to become Bra specialist

WORK DATES

Oct, 2012 - Present

LOCATION

Denver, CO

SALARY RATING

2
starstar

WORK ENVIRONMENT

creative, supportive, team-oriented, fast-paced, flexible schedule

Working at Victoria's Secret:

I love working at Victoria's Secret! Everyone is SO friendly and welcomes you to be part of the TEAM! Retail will never be easy because in NO way can you ever please everyone but working at Victoria's Secret is way worth it! It's so rewarding to see how the purchase of a sexy little Bra and Panty set can just make someone's day. It's so easy to get excited about all of our products and what Victoria's Secret stands for! I have been blessed with some of the best managers any full-time student could ask for. They are always there to help and even make themselves available to lend a listening ear to problems outside the work place. Very well-rounded people and I love working with them. The company itself treats employees wonderfully. Every new month and season we are awarded with free loot :) including the new bra, panties and fragrances/ other beauty.....occassionally seeing as I work in a VS/ PINK store we also get PINK bundles where for 15$ we get to pick a shirt, a bra and a panty (WHAT A STEAL). The only downside I would say to working at VS is the difficulty to get a shift covered... most employees are full to part time students and so availability can be pretty restricted. When you have smething come up the only way you can really get a shift covered is through bribes of coffee or gift cards. But I have rarely run into this problem as long as you plan in advanced and request the time off that you need. Everyone really cares about you as an individual and makes time to play to your needs in the best way possible! I couldn't ask for a better place to work.

Victorias Secret Salary and Benefits:

$8.10 an hour plus 30% discount, monthly and seasonal gratis usually including bra, panty, fragrance as well as buy-ins of 10-15$ Bras, bundles and fragrances. Ocassionally competitions will be held for different prizes including angel wings/ floor display pieces, fragrances and bras.


"I LOVE my job!"
posted February, 2013

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate

WORK DATES

Mar, 2012 - Present

LOCATION

Fort Collins, CO

SALARY RATING

2
starstar

WORK ENVIRONMENT

creative, open-door, supportive, team-oriented, flexible schedule

Working at Victoria's Secret:

I absolutely love working at Victoria's Secret. I genuinely enjoy going into work on the days that I'm scheduled. All of the girls I work with are wonderful, including the managers. It's a fun and upbeat place to work, but it's also professional. I love the personal connection we have with our customers! I have so much fun at work with my coworkers and customers. We get paid minimum wage, but the job isn't that difficult where we should be getting paid over fifteen dollars an hour. Overall, Victoria's Secret, from my experience, is a great company to work for! (:

Victorias Secret Salary and Benefits:

Current salary: $7.78 and hour


"I could not love my job more!"
posted January, 2013

COMPANY RATING

5
starstarstarstarstar

POSITION

Associate, hopefully future bra specialist!

WORK DATES

Sep, 2012 - Present

LOCATION

Elmira, NY

SALARY RATING

1
star

WORK ENVIRONMENT

open-door, competitive, supportive, team-oriented

Working at Victoria's Secret:

I am a sophmore nursing student, and if there's anyone who doesn't have time to spare, it's me. However, I find 16 hours every week to relax by working at my job! Sounds crazy, I know, but my job at VS is my stress outlet. I work only with bra fittings and hopefully will become a bra specialist this year; but I've only been with this company for 5 months and management is seriously considering me for a new position. Isn't that unheard of?! I love the products and what we stand for, so I find no problems working with women to make them happy and feel beautiful. I actually worry about how sad I'll be for when I graduate and have to quit to become a full time nurse. I've never dealt with a customer who wererude to me because I establish a positive aura before they even have a chance to yell or feel anger. It is all about your attitude as the worker. If you want to genuinely help the client, they will see it and love you for it anddd if you treat them just right, their smile can make your entire week!

Victorias Secret Salary and Benefits:

7.40, but a 30% discount is soo awesome how can I complain!?!


"I'm obsessed."
posted January, 2013

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate

WORK DATES

Jun, 2012 - Present

LOCATION

Atlanta, GA

SALARY RATING

2
starstar

WORK ENVIRONMENT

casual, creative, open-door, competitive, supportive, team-oriented, fast-paced, flexible schedule

Working at Victoria's Secret :

I literally love my job. I've worked retail before, but at VS we're one big family. You'd think that working with a bunch of girls and a couple gay guys there would be lots of drama and cat fights, but it's not like that at all. (*knock on wood*). The company treats their employees great. There's always little surprises for associates on our break table like cookies or chocolates or free "Team PINK" panties. My managers are the greatest, definitely like big sisters to me. Yeah, my pay sucks, but I'd much rather be paid less than be in an environment that I hate. I enjoy going to work, it doesn't ever seem like "work"... it's my second home. My dress code is super casual, sweats, yogas, t-shirts, hoodies... the PINK style. Corporate visits are a little tense, but it's corporate. I love our Loss Prevention guy, he's hilarious and his visits are always enjoyable. My manager is extremely flexible. One part I would like to see improvement on is people showing up in a timely manner. Usually everyone is 5-10 minutes late, which drives me nuts because I'm always early. I truly love Limited Brands, they really do strive to say yes to the customer. It's fantastic. After reading other reviews, I think I owe a big part of that to my managers, I couldn't ask for a better team.

Victorias Secret Salary and Benefits:

Gratis: Everytime we do a new floor set which is about once or twice a week we recieve 50% off 10 items that we can wear to work. New bras come and we get them for $10-$15. There are always bundles we can buy for $15 which usually include a panty, shirt, and bra. Any other times we get 30% off at VS, Bath and Body, Henri Bendel, and some more places.


"TERRIBLE PEOPLE TO WORK FOR"
posted January, 2013

COMPANY RATING

1
star

POSITION

WORK DATES

Nov, 2012 - Present

LOCATION

, MI

SALARY RATING

1
star

WORK ENVIRONMENT

strict, cut-throat, competitive, fast-paced, disorganized, high-pressure, unprofessional

Working at Victoria's Secret:

I was so happy that I applied and got hired the very next day. I was attending college and had a second job. They agreed to work with me. The first couple weeks was good but then they started scheduling me over classes and my other job! I'd put in the Aces scheduling thing when I was working and they would DENY the other hours I worked! They gave me 30% off but I could only use it on their ridiculously expensive things. I couldn't use it on markdowns, or the 5 for $25 underwear, nothing like that. The customers got better discounts than me. I was lucky if I got shifts that were over 5 hours and they would be in the middle of the day so I couldn't work my other job. They'd have me on call and never need me. It got to the point where I had to choose between the two jobs because my other boss was getting sick of me saying I couldn't work after already being on the schedule. The pay was also low. I just wanted some extra cash. I had to quit.

Victorias Secret Salary and Benefits:

$7.50. Vacation time would be denied. Occasionally they have $20 bras for employees.


"Not Sure How I Feel About It Now. . ."
posted January, 2013

COMPANY RATING

3
starstarstar

POSITION

Sales Associate

WORK DATES

Mar, 2011 -

LOCATION

Montreal, CA

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

unprofessional

Working at Victoria's Secret:

So i got hired right after i finished my second semester of the year at my university, and i've worked in a few retail places before so let me break it down as to how it went for me:

when i first started, it was great, amazing, my GOD the best place i've ever worked at. the girls are friendly, management was all friendly and very knowledgable, the gratis (which is just buy-ins or benefits) was probably the best, getting $60 bras for $15, it just didn't get better.
but then slowly, very slowly but surely, things started changing. alot of the management team started leaving or transferred, one by one. i started realizing the cracks in my perfect job, they fired a girl because she was late for 20 minutes even though she called 20 minutes before her shift to let them know and they said ok. then she came and they terminated her.
then i realized some managers attitude were changing towards me. i wouldn't say i'm the hardest worker, but i tried my damn hardest to pick up everything, learn everything, always volunteered to work in the busy areas, took shifts stayed late, and tried interacting with every customer, gave really pleasant customer service experience to the point that i started having regular customers.
made a huge sale one time, but you know what, they never even said thank you for it, but they'll thank the other associates, their favorites, for things so small such as "thank you for starting 10 minutes early appreciate it!" while i made a four digit sale and all i get was literally "this is the receipt for your sale, you can't see it. go back to your zone there's customers there."

recently, i got in a bit of a disagreement with another manager, and now she literally treats me like a piece of crap. doesn't even talk to me when she CSLs even though she's suppose to, ignores me when i talk to her, doesn't treat me with ANY respect whatsoever. to be honest i think she doesnt even consider me a human being worthy of her speaking to.

it's literally so awkward working with her. im starting to realize that while the company VS is a very well oiled machine, it's the same as everywhere else. you have to kiss ass, it's very demanding job for minimum wage, oh yeah, you probably won't get appreciated no matter how hard you work, but you still have to work hard because if you drop even a little bit they're all over your ass.

what i can say about this job is, really depends on the management team. the girls there are so friendly and helpful , you really do get a sense of appreciation from your customers. but the management is what determines it.

PROS: gratis, the sense of appreciation from helpign customers, the experience of working in a demanding customer service place.

CONS: all depends on your management team . . .


"Ridiculous"
posted December, 2012

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Dec, 2011 - Present

LOCATION

St.Paul, MN

SALARY RATING

1
star

WORK ENVIRONMENT

Working at Victorias Secret:

I would not recommend any of my friends to work with VS its too stressful. The category managers come up with unrealistic goals us "associates" have to have not to mention they watch you like a HAWK making sure you get to EVERY SINGLE CUSTOMER and if you don't they yell at you. One time a got yelled at for wear a dark gray tank top under my black attire and was sent home because of it. Another time i got yelled at for not wearing enough make up. THis company in unreal and needs to re-do their whole company policies.

Victorias Secret Salary and Benefits:

Salary: 8.40/h


"Credit Lead, Sales Associate"
posted December, 2012

COMPANY RATING

2
starstar

POSITION

Credit Lead, Sales Associate

WORK DATES

Dec, 2002 - Dec, 2003

LOCATION

, MI

SALARY RATING

1
star

WORK ENVIRONMENT

hierarchical, disorganized

Working at Victoria's Secret :

a) Late checks (like every other month)
I've never had a job where checks were not only late but perpetually so.

b) Made to fetch coffee everyday for (and by) managers.
c) No sales commission (on anything including bras or credit)
d) No holidays off. New Yrs Eve, X-mas, Easter, Thanksgiving, ect.

e) Managers walk us to the front door & check our bags in front of customers to see if we've stolen anything. This is at the end of our shifts. Everyone's bags are checked by managers, and then they open their bags for us to look in. It felt humiliating everyday.

I personally, ended up leaving to find something that paid more : MCDONALDS!

Victorias Secret Salary and Benefits:

Starting salary -$6.25
Ending Salary- $6.50


"HORRIBLE store to work at"
posted November, 2012

COMPANY RATING

1
star

POSITION

sales associate

WORK DATES

-

LOCATION

, CA

SALARY RATING

2
starstar

WORK ENVIRONMENT

hierarchical, cut-throat, unprofessional

Working at Victorias Secret:

I have to say, I used to L O V E my job. Before I got a whole new set of managers and coworkers I loved it! I would suggest it to anyone to work here if you have the right staff.. but if not then you're screwed.
But this store has really gone downhill with their managers. The managers constantly talk down to associates, aren't supportive at all, and make up excuses for conflicts that are occurring. Excuse me if I'm wrong but aren't we supposed to be a team? This store wouldn't be operating without us all putting in team effort? Then why is it only associates that work by these rules? As for that bull**** contract that you sign in your on boarding for harassment? Yep their not going to do anything if you're being harassed. I was harassed for 4 months by my entire department all for not being able to take someones shift, and it wasn't just at work it was over Facebook as well... I brought it up to multiple managers and did they do anything about it? NOPE. Even one manager told me that it was MY fault. Please lord, explain how not taking a shift is reason enough for making someone dread going to work day after day. I am a hard worker, I work more hours than they even schedule me for... whenever they call and ask me to come in I'm there... and they can't even support a loyal associate and give those workers a warning?
Victorias Secret really needs to watch who they hire and watch how their stores are being run because managers with negative attitudes and no morals ultimately cause their associates to have even worse attitudes because of the way that we are being treated, and how are we supposed to help customers that way?
And BTW... The only way you're going to get a promotion is if you kiss ass. It has nothing at all to do with your work ethic or how much hard work or time you put into the store. (And may I say even if you do "kiss ass" you're not definitely going to get that promotion you're hoping for) I had a newly promoted supervisor tell me that she "didn't care" when we were getting ready for a huge store visit.. so I had to stay late and fix all of her mistakes that she made (and knew she was making). This job makes you feel like you're a slave.

Victorias Secret Salary and Benefits:

Starting 8.20
Current 9.00
Gratis': $10-15 bra's, free mists, 30% discount, 50% if you work in the pink store and have to wear pink as your dress code


"Beyond working at Victorias Secret"
posted October, 2012

COMPANY RATING

1
star

POSITION

Beauty Specialist

WORK DATES

Oct, 2003 - Present

LOCATION

Newport Beach, CA

SALARY RATING

1
star

WORK ENVIRONMENT

Working at Victorias Secret:

I was hired in 2003 as a beauty specialist, and to present day,
have always held that title. The widow of the original owner of the
company was a friend of my moms at one point, so I can tell you I do
know the secret. I have never told anyone the secret as it no longer
has value since its no longer a secret. I gave my allegiance to this
company. After reading this, you can make up your mind why I wrote
this. Prior to working for this company, I worked as a fragrance model
for womens fragrances, and a sales specialist for Macy's and
Nordstroms in women's fragrances. I have been doing this since 1999. I
am also the person that wrote on this blog "A limited liability
corporation acting like a no liability corporation". All those events
happened from 2003 - 2009. In September 2009, I decided to transfer
for a fresh start and more hours from Santa Clara to Newport Beach and
work under a new store manager, district manager, regional manager,
and the same H.R. partner. Rather than doing a inner company transfer,
I drove to Newport Beach with a letter of recommendation from my
district manager and filled out an application. The letter of
recommendation read I was capable of both managing beauty and selling
beauty. I was hired and the store manager agreed to offer me 22 hours
per week. Present day.....All of the managers from October 2009 to
December 2011 are not at my store anymore.
I am going to list some factual events in chronological order up
to when I met with the district manager, then some factual events in
chronological order up to when I spoke to the Director of the General
Counsel (DOGC), ALL FACTS.

1. My beauty manager's phone # was given to a weekly customer that
exports our beauty products by the thousands to the Philippines for
resale.This customer called my beauty manager's cellphone to wish her
a happy birthday, I heard the voicemail. My beauty manager was also
curious how she knew it was her birthday. The exporters have to fill
out a form that records the amount of product, customer information
via id card, etc. The limit was 1000 units. There were times when the
exporter would bring 3 or 4 people to make the purchases since the
exporter had a limit. It wasn't until the latter part of my employment
at this store that we actually started using the form. We no longer
sell to customers that buy by the thousands. This does affect our
numbers, however as a beauty specialist, the logistics have not been
explained from a management perspective as how to make the days plan
compared to last years plan for that day.

2. I received a VS postcard in the mail reading "Great job with beauty
sales, looking forward to giving you your review", signed my beauty
manager.

3. Directives were sustained to employees that were ending thier
shift. I stayed 30 minutes past my shift on several occasions.

4. In the month of July 2010, I was receiving 8 hours per week, filing
for unemployment, and I still have not received my review ( reviews
are given in the spring ). After bringing this up to management, I
finally met up with my beauty manager. The review was sitting in her
inbox for months and was written up by a different category manager.
There were 3 things I disagreed with:

* None of the ratings were circled ( 1 being greatly exceeds
expectations, 5 being needs improvement )

* The same repetitive statements were being used towards different
categories on the review.

* I had many disagreements with the review as the category statements
were much lower than my previous reviews.

For the record, my previous review from Santa Clara is officially missing.

5. In August 2010, I transferred to Costa Mesa on the basis that I
would recieve more than 8 hours per week.....turned out to be 4 hours
per week. All the managers at Costa Mesa were unaware as to why I
transferred for more hours, and there was only 4 hours a week left. My
DM received the email I sent to the General Counsel as to the
reduction of hours I was receiving. I decided to transfer back to
Newport Beach from Costa Mesa. The manager that wrote up my review and
told me to transfer to Costa Mesa for more hours told me she was being
transferred out. My DM set up a touchbase between my SM and I in
September to see how I can obtain more hours. My SM's answer was to
put me in processing in the stock room. As a beauty specialist that
sells fragrances and applies make-up, I asked her what my peers were
doing, she did not even answer. I told her I was not interested.

6. In September 2010, I was given a falsified observation written by
my store manager, however she chose my beauty manager to administer
the observation to me at the end of my shift ( 2 hours later when the
store manager went home ). I wrote down on the observation " I
disagree with this observation, and in the future I wish to receive an
observation directly after being observed, and by no one else but the
observer.

7. In November 2010, my beauty manager assigned me a task during the
CSL's directive for me to be lead cashier. The task involved being on
the other side of a wall from the cashwrap and would take 10 - 15
minutes, therefore the cashwrap was not in my line of sight. When
there was a customer at the cashwrap, the CSL would get nasty with me
over the walkie talkie as to the customers having to wait to be rung
up. I showed her where I was standing for the task and to show me how
I was to accomplish a task and cashier on the other side of the wall.
From the cashwrap, I saw her reemerge from the other side of the wall
EVERY 3 - 5 seconds with a grin. I asked her if I was supposed to step
aside EVERY 5 seconds to see if there was a customer at the cashwrap.
Her personality then changed from grinning to discouraged telling me
"If I dont want to do it, then dont do it". I said OK, so long as it
was not seen as poor observation by management. Her acknowledgement
was that other employees were multi-tasking and that they were not
complaining. I told her that we should just discuss the issue at hand
and not relate the employees or tasks to my question of the multi-task
I was given to do. I stayed at the cashwrap, the CSL went to the other
side of the wall to retrieve 1 of the bags of lotions and left it at
the cashwrap. She then sent me home because I was next on the list to
cut hours since we were not making plan. For the record, this CSL
called me the day before 2 hours before my shift to tell me the store
was not making plan and I was next on the list to be cut.

I had a meeting with the DM and SM in December of 2010. I brought a
list of my greivances ( over 7 ) I had emailed to the general counsel,
And added the very first factual event that I did not tell anyone in
the company about. The DM refused to sign it, so I asked her to pass
the list on to HR. She viewed most of the points I brought up as
oversights from management. At no time from September 2009 to November
2011 did I have any contact with my old HR partner or new HR partner,
so I can not tell you when the replacement occured as I dont know, nor
can I tell you which of the 2 HR partners was receiving the emails I
sent to the general counsel. At that meeting, I was told the yearly
review I received was legit if my beauty manager agreed to it, all
without her signature. The DM also said she would accomodate my wishes
to have an observation given within a timely manner by the observer.
As for the hours, I was told beauty was selling less and employment
hours were given to other divisions in the store. All of the following
are facts emailed to the DGC ( except #8 ) in chronological order
leading to my conversation with the DGC. At no time did I recieve a
call or email from the DM or DGC.

8. My beauty manager hired an employee from Bath and Body in early
2011 to work in beauty. He had no experience at any aspect of beauty,
not even stock. He did not last long.

9. In April 2011, managers conducted simulated swipes on thier
employees to see how long before or if the employee was aware of the
missing product. 6 Eau de parfums were taken by a CSL while I was
cleaning the beauty bar. Line of sight from where the product was
taken was 0%. I noticed 20 minutes after she took the product and the
total value was $282. I was told to be more aware. So now we had to
put our eyes on ANYONE that walked into our zones. All bagged hits in
beauty occurred while I was not working, and to date there has not
been one while I was zoned beauty.

10. A CSL let one of her friends in after we closed our store.

11. My beauty manager held the guide up at a meeting and told our
employees not to take it seriously.

12. During the summer of 2011, An employee told me she saw our store
manager issue a merchandise credit to a customer for a return, kept
the receipt, and when the customer walked away, she cancelled the
merchandise credit, and ripped up the receipt. The store manager was
in my line of sight, however the other employee was at the cashwrap
next to my store manager. The amount was over $250, all to make her
segment. The employee did not tell anyone else and neither did I until
I sent an email to the DGC at the end of November.

13. In October 2011, When I returned from vacation, my beauty manager
admitted to me she left the store to run after a shoplifter, this is
never suppose to happen. I was then sent home as my shift was being
cut. I called the regional loss prevention manager to see if he knew
about it, he did not and said he would investigate. When I spoke with
HR in November 2011, I was told the investigation was inconclusive as
my beauty manager denied running out of the store. I should also note
I was speaking with my new H.R. partner.

14. In the fall of 2011, We had changed how employees were scheduled,
No one sat down to discuss the new scheduling with me ( new scheduling
based on availability, not skill setting ).

At the end of October 2011, I sent an email to the General Counsel
that read "Dishonest and undeveloped managment at store #406". The
email contained information about when my beauty manager ran out of
the store to chase a shoplifter and when she held up the guide at a
meeting and told everyone not to take it seriously. I was contacted by
my new H.R. partner who was investigating the email. During this
conversation, I asked if I was allowed to tape record the touch base,
citing falsified conversation with DM's ( Santa Clara store ) and
explaining how a SM claimed to have a meeting with me that never
occured ( Santa Clara store ). Her answer was absolutely not, and that
she wanted respect. She said when I have a touchbase with a manager,
the option to call her and have her monitor the meeting was always an
option.

15. In November 2011, there was a day when I was working beauty alone
and was the only one making segments in the whole store. I was told my
shift was being cut because the store was not making its segment.

At the end of November, I noticed 2 of the CSL's I was
complaining about were gone ( at least from our store ), however 2
managers I still complained about were still in the store and things
did not change. I sent an email to the General Counsel reading
"Addendum to Dishonest and undeveloped management at store#406". The
details contained our SM cancelling the customers merchandise credit (
fact#12 ), how my beauty manager went through another CSL's purse, and
how my beauty manager went through a bag I had set in the office in
February labeled District Manager ( the bag had prototype packaging
the DM was going to submit to the company ) . This time, I asked what
evidence was submittable so I can submit to the ethics hotline when
they do ask if I have any evidence. I received a return email the next
day to contact the DGC. Before I discuss the nature of the call, its
important to know the DM was on bereavement and H.R. was working with
the DGC to investigate and resolve the store issues.

The phone call lasted 1 hour on a weekday, and 3 hours on a
Sunday. The first thing I wanted to know was if the letter I asked my
DM to forward to H.R. was received. I was told "my H.R. partner was
transferred to another division and she would have to look into it".
She wanted to collect all the emails I sent to the General Counsel and
we would speak to me on Sunday. She also wanted me to go in that day
so I one of the managers could explain the new scheduling system. That
was the last day I saw my old SM. My prototype car was scratched
several days later, and by depth of the scratch, I can tell it was
done with malice. The scheduling was explained to me by a manager that
transferred to our store towards the end of fall and is still there
today. I learned that our scheduling changed from skill setting to
availability. I explained why I was sent home when I was the only
employee making segment ( fact#15 ). She said because its a bra store.
On Sunday, I asked DGC if she was able to locate the the list I asked
my DM to forward to HR. She told me it was a Sunday and no one was at
headquarters, she said she would have to research that later and get
back to me. We went through all emails dating back to when I worked at
Santa Clara. Here are some points from that conversation:

* I asked the DGC if she could investigate what my skill setting was
at prior to the new scheduling system, she refused to as she thought
it was irrelevant to the situation.
* The DGC told me at any time the company could choose to cut hours
however it deemed necessary.
* The DGC told me it is a do as your told atmosphere.
* If you disagree with a performance evaluation of any kind, you can
not reference a coworker to speak on your behalf.
* The ethics hotline could not comment as to what evidence is
submittable. She could not tell me what kind of evidence is
submittable, and that I would have to check with someone in the
company that knows legalities. She did tell me pictures are
submittable, however cellphones are not allowed on the sales floor.
* The DGC told me not to say anything to anyone in regards to my SM
cancelling the customers merchandise credit ( there is no such thing
as a verbal gag order, it needs to be on paper ).
* The bag left in our managers office that read DM was placed there in
February on the basis that my DM knew who to give it to in the
company, that never evolved. The DGC said she would research the
whereabouts and try to help me have the prototype packaging submitted.
To date, I dont know where the packaging is and if it was submitted.
* An employee once asked "what good is all the information on the
bulliten board in the stock room if its the same group of people
seeing it everyday". I asked the DGC if she thought it would be
important for all employees in the store to be in the know with
company information on the bulliten board in the stock room, she said
no, I told her I disagree because it is history, she agreed with my
statement.
* I asked many questions, and many times I received the same answer
"I'm not going to answer that, I'm not going to let you box me in".
* She called me a ranter, based off all the emails I sent saying she
expected an employee with 8 years tenure to know most of the issues
could have been handled in house with the SM. This was after 3 hours
on the phone.
* The DGC was anaware of the phrase "Own your zone", she admitted she
has not worked a day on the sales floor, and that it would be a good
idea so she can have an idea as what its like.
* The DGC did not believe our store in Santa Clara was in violation of
the fire code for such a long time, citing that we have controls in
place.
* The DGC read my file from my old H.R. partner in regards to the
outcome of me calling the fire marshall on the Santa Clara store. It
was falsified. It was written so the company looked good and I looked
bad. Specifically, one of the notations was that I did not assist in
bringing the store back to fire code. I was the only one that cleaned
up the store to bring it up to fire code. I also referenced my RLPM,
he approached me and told me why the DM was fired and that I displayed
good manager skills. He then asked me if I wanted a job in management.
I declined. This information was not in my file and created a 20
second pause on the phone with the DGC.

I went back to work as I started to receive hours in December. My
new H.R. partner set up a phone call between my DM and I in early
December to discuss the past issues. The call took place at work. I
told her that one of the managers had cancelled a merchandise credit
and ripped up the receipt when the customer left, and if she wanted
more information, she would need to reference all emails sent to the
General Counsel. Before the call ended, I asked her if I was eligable
to receive the $50 reward loss prevention offers. She said she would
look into it and get back to me. She also wanted to know why I did not
contact her during the year amongst all the issues. I told her I left
2 messages over the summer, one on her voicemail and one with an
employee. She claims to never receiving the messages. I then asked her
for her email.

The DM never got back to me in regards to the reward. I decided to
call the RLPM a week and a half later. He did not even know my store
manager was fired. He then said the company has to take a loss.

* On a seperate note, I called the shrink hotline on a csl at the
Santa Clara store in 2004 to report she had taken a fragrance out of
the box and put it in her pocket during a simulated swipe. I called a
couple months after. She was gone the next day and I did not recieve a
reward.
* Per H.R., 99% of all calls to H.R. go to voicemail.
* 100% of all calls to the shrink hotline are answered.
* The $50 reward LP pays out for tips leading to the termination of an
employee has doubled to $100.

Fast forward to today. My old beauty manager applied for the same
position for our newly expanded store, she did not get it and
transferred to a Santa Ana store in July. Before I left on vacation in
August, I was told by the SM that told me "its a bra store" that I
would have hours after our newly remodeled store opened in late
August. That is not the case coming back from vacation. The hours go
to my new beauty manager, a new hire, and the employee that told me
and only me about the SM cancelling the customers merchandise credit (
she is also in AIM ). All employees have 3 years or less with the
company. I have an open availability everyday from midnight to 9:00pm,
and I have no hours. I signed up for unemployment yesterday, the 4th
time in this company. I am going to close with the following email
sent to the general counsel on Sept 22, 2012 and 2 more facts within
the Victorias Secret world.

The purpose of this email is to inform you of defective controls
at our store pertaining to the fire code. The Director of the General
Counsel assured me that there were controls in place to conform with
the fire code. That is not the case at my store. Our staff moved to a
temporary spot in the mall while our store would begin a remodel on
May 15th of this year. Ask any ups delivery worker, a third party
vendor ( owner of casey's cupcakes ), Or any of our employees that
worked there from May 15th to a week before semi-annual sale ended,
and they will all draw the same mental picture ( my new beauty manager
was not in our store yet ). I have replied to you in the past about
the same at a different store, this time around is worth your time to
investigate how much worse this was and that Southern Califiornia has
had many earthquakes in the past month..

I find the managers hard to trust. For example, In July I asked
our new SM if the models were coming to the grand opening of our newly
remodeled store . She said yes and that they would be in thier
swimsuits. I told associates this as well as customers. I have
returned from vacation and today was my call-in. At work I found out
that we did not have models.

I also question why earlier this year CSL told me that my I-9 was
missing and that she needed 2 forms of picture ID to make copies. I
complied with a newly issued ID and a passport. Explain.

I have not received a response on this email. I also find myself
liable, if anything happens to my employees and we are out of code, it
can be proven that I knew this company did not follow the fire code,
and I did nothing about it.

To the CEO: If you have no idea what is going on in your company from
top to bottom, you are 100% liable.

Food for thought,

* Our Owner/CEO donated $250,000 to the Romney campaign in July 2012.
* In August 2012, Zephyr Hosiery sued our company for fraudulent
advertising and breach of contract. This company used to be our
supplier.

Victorias Secret Salary and Benefits:

Starting wage 9.00
Ending Wage 10.91


"Good job if you need only play money, otherwise..."
posted October, 2012

COMPANY RATING

3
starstarstar

POSITION

WORK DATES

-

LOCATION

, CT

SALARY RATING

1
star

WORK ENVIRONMENT

casual, competitive, fast-paced, high-pressure

Working at Victoria's Secret:

I have such mixed feelings about VS, but unfortunately it's more negative than positive.

New employees are eligible for a free bra in black. Other employees are given a 30% discount on items that are at full-price and can use this discount at other Limited Brands stores, and sometimes the monthly gratis is decent (it's generally around $15). This said, the benefits are nice IF employees don't have life expenses, and instead are just working for experience/play money.

But...

Some of the customers are extremely rude, even narcissistic. They really do expect employees to bend over backwards for them even if it requires violating certain rules. They also don't mind messing up panty tables even if they notice an employee has JUST organized. (Considering it can take over an HOUR or more to organize a panty table during when the coupons are circulating, yes, this is aggravating!) Worst of all, they don't seem to mind at all bringing in their unruly, spoiled children and allowing them to destroy the store like wild animals.

I am considered one of the best associates at my store, but that hasn't landed me even a hint at higher pay or a promotion. In fact, all it means is that I am expected to work FAR harder than any other associate. In the meantime, my coworkers stand around yapping over trashy TV shows and the managers don't care. In fact, one of them was running around like a kid yesterday.

Most of my coworkers are snobby, stuck-up, and only view VS as additional money. They are also manipulative, but I'll leave out the stories. It's like middle school all over again. I have worked in retail and similar jobs before, and trust me, I have NEVER had to deal with such selfish individuals. For a while I thought maybe it was just my store that had a bad bunch of individuals, but according to employees I've spoken with at other VS stores, such girls are a common kind among the company.

But I can deal with these things. It's the CALL-INS that are the main problem. From a business view they make sense, but they only cause problems for the employees. In a nutshell, the employee has to call exactly two hours before the possible shift -- no earlier, no later. This means that the employee may potentially have to work their whole day around a "maybe" shift. Some weeks the employee may be listed for five or six call-ins, so yes, they can seriously interfere with other obligations. And what is truly annoying about this is that the managers already KNOW beforehand who they are going to take that day. It is predetermined. And because the schedule varies every week with no predictability, it makes it very difficult for an employee to find an additional job.

It is also unnerving that some employees get away with constantly violating the dress code. Once or twice I violated dress code by simply wearing a sleeveless shirt (to be technical, the sleeves ended at the ends of the shoulders rather than down the arms). I was scolded. Meanwhile, some of my coworkers went the entire summer dressed very inappropriately - body-hugging microskirts, shirts with plunging necklines, and stilettos. Um...?

Finally, the Angels credit card sign-ups are a hassle. We are expected to constantly get customers to sign up (but understandably, the customers don't want the card because it's a credit card). The problem: If we don't meet quota, we have to stay later. Sometimes my store will stay open over an hour longer just to meet quota.

So in summary, VS is a decent company for the discount, experience, and for play money. But if you are like myself and have lots of bills, look elsewhere.

Victorias Secret Salary and Benefits:

- The managers are respectful, kind, and truly want to bring out the best in their employees. For the most part, it is a pleasure working with them (really, it's the employees who are the problem, not management).
- 30% discount on all VS items.
- 30% discount can be applied to other stores owned by Limited Brands, such as Bath & Body Works.
- An employee generally has no problem in getting a day off AS LONG AS he/she is responsible enough to ask before the weekly schedule is finalized.
- Despite popular belief, VS can and does hire men. So if you're a man, feel welcome to apply -- you'll work stock/recovery and the cash-wrap.
- Employees can be trained for all four "tracks" (lingerie, beauty, cash-wrap, sales support AKA stock), but this is unlikely to happen unless the employee will be there for a very long time.


"The most complete and total waste of my time."
posted October, 2012

COMPANY RATING

1
star

POSITION

Intimate's Specialist/Associate

WORK DATES

-

LOCATION

San Diego, CA

SALARY RATING

1
star

WORK ENVIRONMENT

disorganized, unprofessional

Working at Victoria's Secret:

When I first applied at Victoria's Secret, I knew it wouldn't be a forty hour week. In fact, I knew it might not even be a thirty hour work week. But I went through both interviews with flying colours and landed the job. I was called a few days after my second interview. The woman who had interviewed me told me congratulations and discussed the pay and hours. My pay was to be minimum wage (which I expected, but was surprised by the difference in minimum wage from Southern California to Northern California) and she told me to expect at least 20 hours a week, more if I had open availability and asked for more shifts. I was happy, of course, thinking I had finally landed a decent starter job with girls my own age. Then I actually started working. Since I started there, I have been lucky to get more than four hours of work per week. The first week, I got 25 hours and a decent pay check. Everyone told me how great I was doing and I really felt like I was connecting with customers. A few even came back later in the week to tell me how much they loved what I had helped them find and asked me to assist them in purchasing a larger "lingerie warddrobe". It was fast paced, I was on my feet, helping co-workers and customers, and it was actually seeming to be an alright position. The next week, my hours dropped... completely. I didn't work for a whole week. By the time the next schedule came around, I had a six hour week. I came back in, my first day back on the job, and a co-worker from the fitting rooms who had been nothing but nice to me (even going so far as to suggest we grab some coffee sometime) acted like she had no idea I was even scheduled to work. Asked me what my name was about 10 times before getting it right, and was up my butt all day about everything I was apparently doing wrong. I was never rude, never snotty, or anything I can think of that would have provoked such behavior. But it continued, from her and other co-workers throughout my next few shifts. And then I started noticing that... well, they all acted that way. Manager, associates, cashiers... everyone is so shallow it's rather unbelievable. I met two girls who seemed down to earth, but they didn't get any more hours than I did. It seemed like the more butt you kissed, the more hours you received. So I even tried that... commenting on a beautiful hair-do that day, or the nice work the salon had done on one manager's nails... nothing. I onboarded this position with 6 other girls. We all learned together and started at the same time, and I see them all periodically. But it seems that every 2 weeks, I meet someone who "just onboarded" and have seen multiple groups onboarding in the break room. If you have no hours to provide your current employees who work hard to get the schedule they have (which is nothing to be proud of), why are you hiring new workers by the hordes? I'm not sure what to think about Victoria's Secret anymore. The discount isn't even that great (when you consider how much their items cost normally), though I will admit you get some nice freebies every so often. You've got to be quick about snagging the freebies though. Even stopping in to say "hi" on your day off and snag your freebie (I've seen other girls do it). I missed out on one freebie that went around the promotion for employees started the day after one of my shifts... and I didn't work again until the day after the freebie promo ended. I asked for my freebie, they told me they weren't allowed to give them to the associate's anymore. I saw 10 boxes of the samples sitting on the desk. -___- Needless to say, not the job for me, or anyone actually trying to support a living. However, great job if you can put up with bitchy people trying to step all over you, and don't need many hours. For instance, a high school job or if you're still living at home and starting college.

Victorias Secret Salary and Benefits:

Occasional freebies. 20-30% discount, no vacation time, no bonuses, $8.50/hr, extreme lack of hours.


"Real Life Mean Girls!"
posted August, 2012

COMPANY RATING

1
star

POSITION

Manassas

WORK DATES

-

LOCATION

Manassas, AL

SALARY RATING

1
star

WORK ENVIRONMENT

Working at Victoria's Secret:

Victoria's Secret is honestly the WORST COMPANY TO WORK FOR! The store manager was very catty and she is also unfair. She will take your phone and would try to "teach you a lesson about to not have your phone on the breakroom table." She has also given her favorite employees more hours and had even promoted them to higher positions while her slaves like myself to suffer with lessor hours and misery. She has accused me of stealing and fired me only because she had no proof. If I were you I would say, DON'T SHOP AT MANASSAS MALL AND DON'T WORK AT VICTORIA'S SECRET MANASSAS! Horrible management and catty associates! Beware!

Victorias Secret Salary and Benefits:

Starting salary : $7.47
Ending salary :$ 7.73


"great for teenagers"
posted July, 2012

COMPANY RATING

3
starstarstar

POSITION

cashier

WORK DATES

Jul, 2012 - Jul, 2012

LOCATION

LA,

SALARY RATING

2
starstar

WORK ENVIRONMENT

Working at Victoria's Secret:

pros: good discounts a free bra here and there and sample perfumes.

cons: not enough money gets paid to workers compared to how much they push to sell or even sell.


"Good Experience until new store manager"
posted July, 2012

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Sep, 2011 - Aug, 2012

LOCATION

Longview , TX

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

Working at Victoria's Secret:

My experience with VS started almost a year ago. This wonderful experience molded into mass confusion which started about three months ago (towards the end of April) in the form of the new store manager. First off, I didn't understand why they would hire someone with no former experience with the company when there were highly qualified candidates that had been with the company for 3+ years. The new store manager has been informed of rules, but has this presumptuous attitude that since she is store manager can break these rules. One rule she has broken is no employee holds which occurred during the Semi Annual sale we just had in June, not only was she absent the whole second weekend of the sale (which she purposely hid from the district manager). She hid several items in the processing room, so she could purchase them later at the lowest discounted price. She uses foul language on the floor in front of costumers and towards employees. She has hired 5 of her former co-workers/friends from Old Navy which is where she previously worked. One particular person she has hired does not meet the criteria to work at VS. It is stated in order to work at VS; one has to have full availability on two of the three peak days Friday, Saturday, or Sunday. This particular person which is her best friend does not have full availability on any of the three days. In fact, this person gets the luxury of working 9:00 A.M to 2:00 P.M Monday-Friday. Yes, I said Friday, but note she can't stay after 2:00 which is not full availability. The new store manager indeed, has brought down customer satisfaction and overall team productivity. She is not compliant with company policies/procedures. How long will this go undetected? I have personally tried to sit down and talk with her about her actions under the “Open Door” policy, which has ultimately and contradictingly lead to my hours getting cut and to me putting in a two weeks’ notice. Things I confidently confided in the store manager about certain procedures like dress code being broken where repeated and somewhat mocked around me. I feel this is extremely inappropriate and that the new store manager and her Old Navy friends defacing the VS Company, and not taking serious their job duties/responsibility. It is very unfortunate that I will no longer be a part of the VS company but I do wish the company the best, I will miss the customers along with VS.

Victorias Secret Salary and Benefits:

I am a full time student, so I have just worked part-time at VS for the last year. I am leaving making $8.00 an hour.


"Awesome Job!"
posted July, 2012

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate

WORK DATES

May, 2011 - Present

LOCATION

Raleigh, NC

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

supportive, team-oriented, fast-paced, flexible schedule

Working at Victoria's Secret:

I started out at VS right after my first year of college. I love the bras that VS sells so I figured why not work there and get a discount! It has been a wonderful work experience for me and I would recommend it to everybody. The people I work with (no matter what position) are super friendly and are willing to help me no matter what my question is. The managers are approachable, hard working, and are team-orientated.

As for scheduling, when I first started out my hours were not where I wanted them to be but by making myself available to work, being a hard worker, and picking up shifts from other people, I worked my way up to more hours and proved to the managers that I was there to work and I do my job well. They do schedule people by how hard of a worker you are on the sales floor and in other areas, not by how long you have been with the company. I can see how people can take that as having "favorites" but that's not the case at all. It doesn't make since to schedule somebody that doesn't work hard and complains the whole time.

Even though it is hard work for minimum wage, you do get great discounts and gratis on new items as well as a good work/people experience. Expect to work holidays and late nights for closing and floor sets. As for not having breaks, in my year of working for the company, I have always gotten a break (the store I am with is really good about that). The length of the break depends on how long the shift is.

To sum it all up, I absolutely love my job and it is has been a wonderful experience over all. It also shows that hard work pays off. At the end of the summer last year, my manager said that I could come back and work for my breaks. I pretty much support myself when I am at school so I was very grateful to be able to have a job when I come home. Even though the pay isn't the best, I am only a seasonal employee that works when I have breaks from school so I can understand that. It is nice to know that I can come home to work in a place with such wonderful people and leave with a pay check.


"one star overall rating"
posted June, 2012

COMPANY RATING

1
star

POSITION

sales department

WORK DATES

Jun, 2012 - Present

LOCATION

,

SALARY RATING

2
starstar

WORK ENVIRONMENT

fast-paced, disorganized, unprofessional

Working at Victorias secret:

First off, I would like to say I am an extremely hard working and intelligent individual. I am about to graduate from the most prestigious university Texas has to offer. I am in no way "lazy" or "spoiled". I worked my butt off the first day I worked because I wanted to prove to my managers that Im an excellent worker. My availability hours are from open to close EVERY DAY.
I have been working here for the past month. So far they have only worked me one day in three weeks. I call every other day to see if they need anyone. I have talked to my manager several times about my lack of hours. This proves I am not lazy! They do have their favorites. These managers are so young and are unqualified to hold their position. Everything in my section was unorganized and every drawer was messy. Before my shift was over I fixed everything and was proud of my performance. I'm currently looking for another job because this company stinks. I am an amazing employee who is always friendly and social. There is absolutely no reason why they can't fit me I'm their schedule for at least one day.

Pros- discount.
Cons - getting no hours and treated unfairly.

Victorias Secret Salary and Benefits:

7.50


"I "
posted June, 2012

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate to AIM Candidate to Bra Specialist

WORK DATES

Oct, 2011 - Present

LOCATION

, FL

SALARY RATING

5
starstarstarstarstar

WORK ENVIRONMENT

open-door, competitive, supportive, team-oriented, fast-paced, flexible schedule

Working at Victoria's Secret:

WOW!! I read this and can only think MOST of these reviews are written by either SPOILED, INCOMPETENT or just plain old LAZY children!!! Really?!?! I have been working at VS for only 7 full months and have been VERY happy!! I also have been promoted and WELL trained!!Do you work long hours? OF COURSE!!! Average malls are open 10-9 M-F and extended hours for weekends!! Did you think the MAGIC ELVES clean up the store or receive and process new items!! Get real!! This is a HARD job physically but mentally my 5 year old can sell BRAS!!! People are there to BUY!! Getting credit is ridiculously EASY!! If you don't like selling why are you here?!?! Do your job and do it well get rewarded!! I am so disappointed in this new generations work ethics!! Get over it do some people not work as hard sure!! THOSE are the ones that get less hours!! Do I have some managers that outside of work I could care less about HELLO!! You can like everyone be mature enough to leave petty BS at the door! Be grateful for a paycheck within a company that WANTS to see women achieve more!! I have met ALL of my regional, District, and local store managers and I DARN WELL know they want fore to succeed because my success only brings in more profit!!!I know it's hard to believe but you GET OUT OF A JOB WHAT YOU PUT INTO IT!!!

Victorias Secret Salary and Benefits:

PRO Having a job that gives you A TON of freebies I have been given 2 bras this year so far! Have bought 6 bras at $10-15!! Received 2 lotions VS fantasy and 2 mists!!
CONS LITTLE KiDS that complain about HRS but call in "sick" everyother day! And yes a LOW STARTING pay!
Pay Starting $8.25 then $8.50 NOW $9.49 and moving up!! :D


"treated unfairly "
posted June, 2012

COMPANY RATING

2
starstar

POSITION

part time sale associate

WORK DATES

Apr, 2012 - Present

LOCATION

, FL

SALARY RATING

1
star

WORK ENVIRONMENT

creative, unprofessional

Working at Victoria's Secret :

I just want to say aim looking for another job. The call-in schedule is just bad. They give hours to their favorites only and yes managers as well as co-workers are catty even if they are not thin or good themselves . This job is being sale associate , not a model. Also, i spoke with one of the assistant managers and they started working last year of Nov as sale associate and rise up. She said if they like you , you get more hours and go up on position. This week i only have two call-ins but no hours . That means if they don't need me for those two days , i have no hours for this week. Pay is low , 7.70 only a hour and less hours . Also, sure there are girls that are nice, but some are two-faced. Before i went to work for victoria secret , i read the bad reviews and the good and i just went to apply because i may have different experience but seems that bad reviews were true. Being sale associate there is not that great unless they like you and as well most call-in don't come thru. Training is okay not the best.

Victorias Secret Salary and Benefits:

Pros
you get free things and sales are fine
Discount is nice.


""
posted May, 2012

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Oct, 2010 - Present

LOCATION

, AL

SALARY RATING

1
star

WORK ENVIRONMENT

flexible schedule, disorganized

Working at Victoria's Secret:

First off to whoever said if you don't enjoy working here, find another job-shut it because this economy is horrible and just because a lot of people have no other choices doesn't mean they should be put up with being treated badly. it's a job, not a career, so you're in the same boat as all of us and can get fired just as easily. If you noticed it's not just people from area having the same problems.

I would like to say that the only things I like about this job are the other associates and the flexible hours, especially since I'm a student.

It's sad to see that the same problems happen around North America, so I know it's not just me and that people aren't exaggerating or lieing.

When I first started I too was just thrown on the floor and thank goodness on my first day I was "trained" more like tailing another associate who was extremely nice and supporting. But on my second shift when I told them it was only day number two and I was still inexperienced on of the managers was like "two days is plenty of time...go to pink" Uh, those dumb videos that don't even tell you how to fit and stuff are about getting credit so how is it going to help me when on my second day a customer comes to me with a list of stuff for her friends and what bras are what. EVERYTHING I learned were from other associates or on my own, they didn't even give most of us bra training until we had already worked there a year (and others 3years!). The manager giving the training had just started and was a manager at gap but got hired because she was old friends with another manager. She was just reading from the book and we had to tell her what certain bras did.

The managers are incompetent and act like they no everything.They just sit in the office and eat or shop all day long and store what they've purchased in the office. It irritates me that they're supposed to be the ones setting an example but don't do ANYTHING!, we never know when prices are going to change and neither do they, so when they tell us to tell a customer that prices are going to be like this for a month and then they change the next day and the same customer comes back and gets angry, the associates have to take it because the manager runs and hides in the office and feeds you bogus answers to give the customer through the headset. Most of the time the person CSL'ing isn't anywhere to be found. Managers will group up in corners and talk about things not related to work for an hour and when a customer approaches them they either call on an associate who was already occupied or make up a lie rather than search for what the customer wants...there have been plenty of times when a customer has asked our store manager for help and she had no idea how to do that. They'll immediately transfer the customer to you so that they can get back to walking around and doing nothing, but if they happen to see you without a customer for two minutes they yell and get their panties in a bunch. We are an outlet and we get SO MANY customers sometimes, it's not right that the associates are juggling ten customer at once while the managers are in the back cracking up and the CSL is looking like a doofus walking around doing nothing.

As an outlet we sell discontinued items, but how as a manager do you not know which items are discontinued and which aren't. And when we get shipments (whenever they fell like it, one time we didn't get any shipment for 5months!) we can't even tell the customer what we're getting or when because we don't know what we get until we open the boxes...what kind of company operates that way.

The credit card is bogus. I don't feel comfortable asking about a card in this economy or for a company I don't respect. It feels fake if I help a customer for half an hour only to shove the credit card in her face, like I was only being nice because of that or she should be guilted in getting one because I helped her for so long.

Most-including me do all the positions.Most days i'm an associate,a sales support, and a cashier all in the same day...we do not get paid enough for that. We get a gratis like never, in the two years I've been there we've gotten a gratis maybe three times and it has to be either a bra or something from VS, not beauty or pink-dumb, especially since they rip up and throw away SO much of the clothes and bras. In two years i've gotten one raise-.24...wow. And yes they do cut your hours so much and don't tell you until you get there or with a phone call before you get there, up until Dec. I didn't have a car so getting there to find out that my only four hour shift in two weeks was cut was complete BS. Hard-work doesn't get rewarded. So many people are amazing at their jobs and get no recognition, meanwhile the favorited ones who do nothing but gossip with the managers and bake them cakes and cookies get fulltime hours when they're part time, takes many breaks (as if they need a break from standing and doing nothing), and get offered positions that people work hard and get 5 credits a day almost everyday should be offered. They say credit is not required but they're always forcing it on you or harassing you over the headset to ask the customer about it meanwhile you're trying to hear what the customer needs. We got a new manager who is always bugging customers about the credit, even in the middle of your transaction or when your'e measuring them and I've had PLENTY of them tell me that they felt harassed or bombarded. A manager even got angry with me when she found out I didn't want to apply for a card..she still bugs me to this day.

We get a 30% discount- so what? is that supposed to make up for the poor pay. We don't get any discount at the outlets so what's the point. If I could pay for books, school, rent, water, or if I could eat bras and beauty products 30% off would rock...but I live in the real world.

This company is condescending and horrible. You pay millions models to wear clothes and stare at a camera but you can't seem to find a way to pay associates more. We made 27 mil last year and that'e just one store, but you can't seem to give us real shifts. I can't wait to graduate so I can look for a office job where I know when I'm going to be working each week and I won't have to be stuck at it because I have a weird availability because of school

Victorias Secret Salary and Benefits:

Pros: Flexible hours if you're a student or just need it, other associates are cool

Cons: I think i've said enough


"few bumps in the road"
posted May, 2012

COMPANY RATING

5
starstarstarstarstar

POSITION

manager

WORK DATES

Sep, 2006 - Present

LOCATION

, AL

SALARY RATING

5
starstarstarstarstar

WORK ENVIRONMENT

hierarchical, strict, creative, competitive, supportive, team-oriented, fast-paced, high-pressure

Working at Victoria's secret:

Basically everything on here is true depending on which way your looking at it. If you truly know how retail operates this is a well oiled machine. If not its not for you! If you have a knowledgeable management team even better! The company spends a lot on training and preparation and gives the payroll for all of it. If there's a week manager who doesn't utilize everyone is screwed. The experience is what your team gives and what you contribute. Overall I enjoy the job, but agree. Sometimes there are people that make it extremely difficult.

Victorias Secret Salary and Benefits:

$7.85 seasonal-$22.60 manager


"It's a fun place to work. Your experience really depends on where you work."
posted May, 2012

COMPANY RATING

4
starstarstarstar

POSITION

Sales Associate

WORK DATES

Oct, 2011 - Present

LOCATION

, IL

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

casual, creative, supportive, team-oriented, flexible schedule

Working at Victoria's Secret:

I started working at a large Victoria's Secret as a Pink girl in a large mall. I was going to school in the city so I worked at the mall there. There everyone was nice, meaning most of the associates and managers, but the store manager is a b word. She is rude to everyone and doesn't care about human life. Literally. I had to leave work early because my grandfather went to the hospital and she had an attitude about it, whereas the other managers were sympathetic.

There was so much pressure about making sells and pressuring customers into getting credit cards and making our plan. I always felt like I was on the verge of getting fired.

I did get some training outside of Pink, but it wasn't real training. They would pull me out of Pink to work in Romance or VS Cotton/VS Sport when they needed someone in those rooms, so I learned hands-on and by searching for things in the room. I wanted to learn cash wrap but my Pink manager left to go to another store and this b word, kiss ass manager replaced her. She wouldn't let me learn cash wrap because "you're leaving anyways." I was planning to work by my house for the summer since that mall and my home were an hour and a half away from each other.

Closing was also a b word. It would take like 5-7 associates 1.5-2 hours to close the store because both panty tables were a MESS even though we would work on them all day. If the mall closes at 9, you're not leaving until 11-11:30. One time, a girl told me they didn't leave until 1:30 in the morning! Ridiculous!

I did like that I had the liberty to do whatever I wanted. It was big enough that they really didn't miss me on the floor too much as long as I was busy doing something. I got a lot of hours too. I just hated working from 10am til 8pm on Saturdays because that would be my whole day gone and I wasn't getting paid more for working the long shifts. I also got a lot of the call-ins. The money wasn't really worth it however. I worked when I wasn't in school so I had no life. Lol.

I left that store when I came back home from college for summer and started working at the Victoria's Secret by my home. The store is much smaller and not as busy as the store I had came from. This was the best thing that could happen to me. Everyone, even the store manager, are so nice. They are like a family there. It's soooooo much less stressful at this store than the other one. This store trained me in bras specialist and cash wrap. I only work seasonal now since I go to a different college but they are very flexible with my schedule. They also let me keep my job while I am at school so on breaks, I get thrown right back in the schedule as soon as possible. I don't get as many hours because the store doesn't have a lot of traffic, but I get enough hours.

I see a lot of negative and positive comments, but everyone's experience is different. The team I work with now have a more genuine way of selling. We try to get the customer what they need and find what they can afford to fit their needs. I had a customer who wanted a comfortable bra like the Body but she like how pretty the Gorgeous was. My old managers would have wanted me to try and get her to get the more expensive bra, the Gorgeous. But I told her getting the Body was more practical and suited her needs the most. So your experience and how much you like working at VS depends on the environment you work in. I'm NEVER leaving my store for another one. Not leaving until I graduate and start working in my career.

Victorias Secret Salary and Benefits:

Pros:
-Gratis, 10-15$ bras buys, 2 free bras a year, free perfume/VS fantasy, first dibs on Semi-Annual Sale, flexibility in hours, awesome team, we have A LOT of pot lucks!, recognition of work. (not all the time for me. Seasonal.)

Cons
-Call ins (they suck! lol), can't really get a raise working seasonal, boredom when there is low traffic.


"Great Job! But I was not treated fairly."
posted May, 2012

COMPANY RATING

3
starstarstar

POSITION

Sales Associate, Temporary Bra Specialist, Temporary Cash Wrap Lead

WORK DATES

Oct, 2010 - Feb, 2012

LOCATION

, WV

SALARY RATING

1
star

WORK ENVIRONMENT

strict, competitive, team-oriented, fast-paced, high-pressure

Working at Victoria's Secret:

So I worked at Victoria's Secret for 2years. I loved my job, when I started everything seemed so right. I was trained properly, and it seemed as though I had a good chance in advancing there. So I stayed and tried to learn everything I could. My managers told me that I was awesome at what I did and that they were going to keep me around. Things went well, I took A.I.M ( Associates Interested in Management) and they gave me a temporary position as Bra Specialist for the holiday. After that, things went sour. They told me I did such a great job, but then they did not try to teach me anything more. They cut my hours and made me work alot of night. Which I was mainly the opener or mid shift. We took the evaluation that year and I said if I didn't advance that I would leave. Well to make a long story short, our bra specialist left. Which left it open for one of the associates. They asked me if I wanted to interview, which of course I did, I had already done the job before and knew what was expected of me. So I interviewed, and so did a few others. And the thing that really upsets me the most is that, they gave the job to someone who hadn't been there as long as I had, and who hadn't done the position before. So of course I didn't want to stay any longer. I felt wronged, and confused. All my managers we're still the same to me excpet one, my store manager. She had changed her attitude with me completely. They knew I was mad, so they offered me a temporary cash wrap lead, to get me to stay. Not to brag but I was one of the stronger employees. So I took the offer and did the job, I had nowhere else to go. In the meantime I was looking for a job. And one day I found it, my store manager seemed as though she was mad, and didn't want to work my schedule out with me, so I had to quit to take this job offer. It wasn't the best choice, but I had to do what I had to do.

Victorias Secret Salary and Benefits:

Pros- Nice people to work with, discounts, awesome products, fun!

Cons- No opportunity for advancement, alot of cleaning and recovery, poor pay for the all work that need done, insufficent hours, hours get cut or you have a call-in that takes up your day because you "might" have to work. No vacation, benefits, sick-time, unless you are managment.


"Fun Job and Valuable experience but crappy pay "
posted April, 2012

COMPANY RATING

3
starstarstar

POSITION

sales associate

WORK DATES

- Present

LOCATION

Beaumont, TX

SALARY RATING

2
starstar

WORK ENVIRONMENT

creative, competitive, supportive, team-oriented, fast-paced, disorganized, high-pressure

Working at Victoria's Secret:

I still work at vs and i love my co workers and my managers but alot goes on at vs as a company that is not fair. The company makes millions upon millions and they train the associates at neasuem with new product info and meetings and workshops that are inconvienant and grueling at times. They even give us worksheets to complete. As much as they probably spend to train us all you would think that they would want to keep us around and pay us a little more for our trouble, there is also very limited chance to move to an elevated position and raises are not that good. We work very hard and im always hearing "Thats good but we need to do better" there is always something that needs to be improved upon even if we make all of our segments and whatever launch. i hear associates complain about managers and managers complain about associates. Here's the deal, the managers can not be perfect. If you have a problem speak up in a respectful manner and i promise they will be courteous back to you (or atleast these managers will). There is alot the managers cannot help. Floorset has to happen! Everything must get done or it will continue to carry over to the othershifts until some one -like myself- ends up working 16hrs to finish it. If you work at vs you are there to work. there is never a shortage of things to do and it doesnt hurt to take it upon yourself to do it. call ins are a pain but they are important. that being said, management needs to listen to the associates. there has been a severe break down in communication since i started and EVERBODY is unhappy. associates do not make nearly enough money for the sales they bring in and the countless hours that they work over to clean or finish projects. Managment is unclear about expectations and they vary depending on the manager. You are required to multi task. projecting and cleaning are part of your job as well as selling and its difficult to make segmnets and complete all of your tasks before its time to leave. Some managers feel like you have to stay and finish tasks waaaay past you scheduled shift. Managers need to hire more people and schedule more people to open and close to ensure things are getting done. Unfortunately our store also has lazy associates that leave work for other ones. But there are also alot of extremely helpful and talented associates there and they deserve more recognition. If you are even considering working here it will be alot better if you have a positive attitude, friendly, helpful, eager to learn and willing to work.

Pros- $10-15 buy in on new bras, 2 free bras a year, occasional beauty gratis, 30% discount. If you like retail this is the best learning experience you are ever going to get. good training, good product information readily available to assist in sales goals, supportive staff, beautiful and desirable merchandise, most of the customers are very friendly and enjoy your help and listen to your testimony, fun most of the time. get to dress pretty but professional. Not to strict but still needs to be very professional.

Cons- long shifts, random cuts in hours, carelessness of managers and associates, working over scheduled shift, floorsets are tiring, excessive meetings (in my opinion) over the same things. hard to get everything done, very low pay, no paid time off and NO BENEFITS. no weekends off unless you request it and its not guaranteed. this job is definately a team effort if some on calls in or does not do their part everybody feels it. theives love this store you must watch everyone!

I would only really recomend this job to young girls who love this store and are working part time and going to school or someone who wants a job just to have one. if you are older/ have kids/ need benefits this job will not be worth it to you unless you have something to bring to the table and you are interested in management.

Victorias Secret Salary and Benefits:

starting pay $7.25 an hour; current pay $7.52 an hour, $10-15 buy in on new bras, 2 free bras a year, occasional beauty gratis, 30% discount. Can be a memeber of pink nation.


"Its ok. Not given any breaks"
posted April, 2012

COMPANY RATING

3
starstarstar

POSITION

Sales Support

WORK DATES

Apr, 2012 - Present

LOCATION

,

SALARY RATING

2
starstar

WORK ENVIRONMENT

creative, competitive, fast-paced, disorganized, high-pressure, bureaucratic

Working at Victoria's Secret:

Today was my first day. I work for 5 bours and was nor given a break or even rold we could have one. I see my team lead sit down and have her break amd eat her food. But for the rest of us no one got a break. I stood there hald the time because no one would tell me what to do. Or train me or anytjing. I was mot rold how much I would ne making, I just really need a job so what ever I could get was ok.

Victorias Secret Salary and Benefits:

Pros: free bra. Cute job.
Con: no break


"Don't apply here."
posted April, 2012

COMPANY RATING

1
star

POSITION

Supervisor

WORK DATES

Apr, 2010 - Present

LOCATION

, CA

SALARY RATING

1
star

WORK ENVIRONMENT

hierarchical, cut-throat, conservative, competitive, fast-paced, disorganized, high-pressure

Working at Victoria's Secret:

Let me say that this is the most awful company you can work for. I don't even know where to start.

Management is largely incompetent, if you ask for help, direction, or anything of the sort most of the time they can't come up with a solution. However, this doesn't stop them from ripping you apart because you did something "wrong."

This company claims and open door policy and promotes a culture of honesty, but don't dare call HR or try to resolve a problem with a manager. You will be shot down. They won't fire you, but they will stop scheduling you.

This company also plays favorites, you will have the opportunity to advance if you're in good with management. Otherwise, you're screwed, you won't get hours, you won't move up. For example, a new manager just came to my store, hired one of her buddies and is now giving her all of my hours, even though I've worked my ass of for this company for two years.

Compensation is also terrible. In the two years I've been with the company I have had one raise of a meager 25 cents. I was given a promotion to supervisor during the holidays and didn't even receive a raise. However, I was forced to work 12-16 hour shifts, mostly overnights, and then had to come back for another shift six hours later. Had I refused or complained I would have been written up.

All these horror stories you are reading about this company are completely true. Those who write positive reviews are probably favorited by their management. For the rest of us who aren't this company is a hell hole.

Victorias Secret Salary and Benefits:

Started at $8.25, after two years I make $8.50....no vacation time for non-management, no bonuses, no commission, hardly any recognition or praise. You do get the occasional "gratis" item, but only if you notice that it is available; management WILL NOT tell you about it.


"I love my job"
posted April, 2012

COMPANY RATING

5
starstarstarstarstar

POSITION

Part Time Sales Associate

WORK DATES

Oct, 2011 - Present

LOCATION

Cincinnati , OH

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

casual, team-oriented, fast-paced, flexible schedule

Working at Victoria's Secret:

I am a high school student working part time to save up for college. I started in October, 2011. I had a 4 hour Onboarding training, explaining general tasks, how to connect with clients, how to prevent shoplifting (from both costomers and fellow associates), how to work the scheduling program, and discussing the generalities of all the products. For the first few weeks my managers would occassionally ask general knowledge questions to make sure I was still keeping myself educated. I worked alongside seasoned associates until I was more confident in how to perfect the general tasks.
By Christmas, I had undergone Cash Wrap training. I continued to learn how to handle new situations at the Cash Wrap from my fellow associates and with managers' help.
Until Febuary, I had only a general knowledge of the bras and what they offered. Then I had a full day of "Bra Certification" class, learning about specifics of each bra, followed by several days spent in the fitting rooms with our resident bra expert. I am now fully certified and find helping customers disgnose and solve problems with their bras rewarding.

I really appreciate the discount, buy-ins, and every oppurtinity for a gratis.
The managers are nice, and want new associates to learn, work hard, and succeed. If I am ever uneasy about something, a manager is willing to help me out. I have never seen a manager be rude to another associate, each other, or any client. People have complaints about the rudeness of managers to clients, but at my location they are very accomodating to any unhappy customer.

It is not hard to request needed days off using the scheduling program. The hours at my location are very generous. Infact, when I was getting a little overwhelmed and my grades at school were slipping, my managers helped me to cut my hours and then pick hours back up as my grades improved.

I have barely had any bad experiences at work, except the occassional annoyance of a coworker.

Victorias Secret Salary and Benefits:

Starting Salary: 7.65, Current Salary: 7.70


"Better Invest In Some Advil"
posted April, 2012

COMPANY RATING

2
starstar

POSITION

Sale Assosciate

WORK DATES

Apr, 2011 - Present

LOCATION

Dallas, TX

SALARY RATING

1
star

WORK ENVIRONMENT

hierarchical, cut-throat, competitive, fast-paced, disorganized, high-pressure, unprofessional

Working at Victoria's Secret:

Let me preface this with saying that before I started with the company, I had never shopped there.

Somehow I fell into this job, and have been here for a year now. I love most of the people I work with. I work in a smaller location, so it isn't nearly as stressful as a mall store.

However, in agreement with all of the other reviews, the pay is terrible and the work is very hard.

Floorsets that go on until 4 in the morning. Call-In shifts that ruin any chance of making plans for the day. And the raise after a year won't be any more than .50 cents.

The 30% discount (40% for store manager) doesn't really make the product affordable, but at least once a month there is a buy-in or gratis for new product ($15 bra, free perfume, $5 PINK products)

If you want to move up with this company, you have to bust your butt and prove you do. My old store manager played favorites, and the store was run very poorly.


In summation, if you REALLY need a job, VS will be good for a while, but if you can find something elsewhere, I recommend it.

Victorias Secret Salary and Benefits:

PROS:
- Employee buy-in's and gratis.
- Flexible scheduling
- They won't actually fire you. You just won't get any hours.

CONS:
-Horrible pay
-No benefits except for store manager (not even for category managers such as PINK and beauty of Merch Flow)
- Call-In shifts
- Virtually no training


"Just to Clariffy"
posted April, 2012

COMPANY RATING

5
starstarstarstarstar

POSITION

WORK DATES

May, 2011 - Present

LOCATION

, AL

SALARY RATING

4
starstarstarstar

WORK ENVIRONMENT

competitive, supportive, team-oriented, fast-paced

Working at Victoria's Secret:

I have read so many horrible reviews on this that I wanted to clariffy a few misconceptions about Victoria's Secret. VS is an amazing place to work!!

1. If you need more than 2 days (8 hours) of training in order to talk about BRAS, then you have a MUCH greater problem! all you need to do is learn how to measure and know the basics about some of the bras (which they go over in training) and the rest you can learn from experience on the sales floor. VS emphasizes the impact of personal testimony to customers about the products, which is why they give you a free bra when you are hired and two other free bras a year!!
2. Scheduling is based on your ability to work and impact the sales. VS is first and formost a buisness!!!! therefore their goal is to SELL!!! if they get customers to come into the store and buy products by having a greeter at the door then thats what they will do!! If you arent getting scheduled then you arent working hard enough! it has nothing to do with favorites, it has to do with making money!
3. Call ins are used so that if there is a lot of traffic they can use call ins and if there isnt then they dont have to!! why would they want to pay five people to stand around the store if there are only 2 customers?! you should treat them like a real shift and if they dont use them then you have a free day
4. if you are complaining about the amount of hours, think of this. everytime they "make a segment" or make more money over plan, then they can add hours to the schedule, and if they dont "make plan" they have to cut hours. it is in your best interest as a sales associate to work hard and promote the customer to buy!!! of course it helps the managers because they have worked hard to get where they are but it helps the sales associates as well get more hours.
5. if you request off days before the deadline and have proof of the request being accepted then they cant write you up for not coming to the shift if by chance you get scheduled anyways
6.you start off at minimum wage or a little higher and if you work hard at that rate you will get a raise eventually. there are annual reviews and raises are given to sales associates. VS is a mulit million dollar company so they obviously realize good sales talent and reward said talent, they want to keep their hard workers with their company!!

Overview: if you are willing to work then this company is awesome to work for!!

Victorias Secret Salary and Benefits:

Pros:given time off when requested, free bras, $15 bras at new launches, love my other associates, hard work is rewarded, advancement available
cons: reading these horrible reviews from lazy people who dont understand how businesses work and dont want to work hard to get the rewards they think they deserve!
starting salary $7.35/current salary $9.15 (and I am just getting to my one year with the company!)


""
posted April, 2012

COMPANY RATING

3
starstarstar

POSITION

Sales Associate

WORK DATES

Mar, 2012 - Present

LOCATION

, FL

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

competitive, fast-paced, high-pressure

Working at Victoria's Secret:

I have read some REALLY bad review based on Victorias Secret ...which I am really shocked at considering I LOVE working there & let me remind you ...I am ONLY a sales associate. Of course like any jobs there are somethings you dont like & one of mine is CRAPPY HOURS! I'm only part time sadly; & fixing the panty bars ughh (customer!!!! -__- ) lol. However other than that working here is GREAT!!!!! you get awsome training (3 days!) you get trained in Bra's, Beauty, & Cash Wrap! one for each day. It really a EASY JOB! yes, you do have to stand all day when your there...but YOU ALWAYS have something to do.

Victorias Secret Salary and Benefits:

Pros:
-huge discount on new bras :)
-Free product if its new to the company (gratis)
-not too strict
-quick and easy to learn

cons:
-bad hours
-always some new promotion to learn
-pressure to always get credit card!


"I thought it was worth the discount...."
posted April, 2012

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Apr, 2011 - Apr, 2012

LOCATION

Fort Collins, CO

SALARY RATING

1
star

WORK ENVIRONMENT

disorganized, political, bureaucratic, unprofessional

Working at Victoria's Secret:

But it wasn't.

Limited Brands has an "Open Door" policy about conflicts within the company, which I found extremely contradictory to how Victoria's Secret actually worked. On the top level, you have the District Managers and Regional Managers that seem out of touch with everyone, and show little interest in anyone who genuinely wants to move up with the company. And when it comes to promotions, they chose those who have the availability and not the actual skill.

Being paid minimum wage was compensated by the 30% discount, but I worked there for a full 12 months and was only offered a raise the last month I was there. 23 cents. Wow, not even a full quarter.

My store had a real problem with management, and the way the sales associates were treated. Being a sales associate, I'm responsible for making sales and a great customer experience. It's difficult to motivated with a manager who micromanages every person, but refuses to sell herself. Undermining comments and tension left girls crying the the break room, and more of a turnover than I've ever seen in any retail business.

There is a reason Victoria's Secret it not rated as one of the best places to work.

Oh- and a 30% discount doesn't make things cheap.

Victorias Secret Salary and Benefits:

$7.35 to $7.58 after a FULL year.


"Brain-Washed Soldiers."
posted March, 2012

COMPANY RATING

1
star

POSITION

WORK DATES

Mar, 2012 - Mar, 2012

LOCATION

, CA

SALARY RATING

1
star

WORK ENVIRONMENT

hierarchical, strict, cut-throat, entrepreneurial, fast-paced, disorganized, high-pressure, unprofessional

Working at Victoria's Secret:

Let me start out by saying this was my first retail job ever. I used to be a receptionist so I understand rude customers. They don't bother me at all, actually. However, I've never experienced as many rude customers in a week at my old jobs than I do at Victoria's Secret. It's ridiculous!

Don't get me started on the managers. Once, I had said, in front of a customer, near my managers, that I didn't know a certain bra did a certain thing. My fault, I'm still new to Bra's. Man, did I get chewed out by the managers for that statement. They blame ME for our OSAT's plummeting on "knowledge of associates." Pardon me, I was just trying to express my excitement on knowing something else about a certain bra. Managers don't see it that way.

Another thing I HATE are the "on-call's" and "call-in's". It's like, how do you plan you life around that? You basically can't! It's frustrating. You do so much for the company, and they do so little for you. An occasional free mini-mist sample of a new perfume, or a new makeup product, and maybe a "gratis/buy-in" bra that managers get FOR FREE. I understand they're managers, but what gives them the right to get free stuff and we have to pay for the same thing? They practically brag about it!

Oh, and don't get me started about the other employee's who literally kiss the managers asses to get promoted or have them do stuff for them. Really? You can't do it on your own? You have to always have someone watching over you so you can seem perfect?

We're basically brain-washed soldiers who repeat the same things over and over to every customer. Promotions, sales, Angels Card, making money, cutting hours.

You get in trouble for the stupidest stuff, like wearing the wrong shoes, or your shirt isn't dark enough, or a pantie is our of place, the hanger is higher than the other, you spend hours on the pantie bar and then a customer messes everything up, then you get in trouble for not having it completed.

PROS: 30% discount with any Limited Brands company and occasional free stuff.

CONS: Shady employees, working over hours then they put them into "training" hours so they don't have to pay for over 50 hours, un-flexible schedules, too much pressure not enough praise, so many things.

Victorias Secret Salary and Benefits:

Starting, $8.50. Current: $8.75. If you can't find anyone to cover your shift, you get written up.


"Victoria's Secret Pink: Worst job Ever"
posted February, 2012

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Dec, 2011 - Feb, 2012

LOCATION

Toronto, Canada

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

strict, cut-throat, fast-paced, disorganized, high-pressure, unprofessional

Working at Victoria's Secret :

This is my second retail job and it is literally the worst job in the world. I got hired, no interview no questions asked. No body told me i was a seasonal worker. I went in for "training" where they made me and a few other girls watch a pointless video. Nothing else. They started to give me a lot of hours, 4 times a week 8hour shifts. But they never taught me anything, i was just thrown onto the floor. They never explained the sections of the store or where anything was. I had to learn everything by myself.

After Christmas was over they stopped giving me hours. They were giving me call in's all the time. But i did not get any of the activated. They would give me 3 hour shifts which is illegal, the minimum you can work is 4 hours. Anyways, there was multiple occasions where i would show up to work and they would tell me "oh you didnt get my bbm message you dont work today" or "oh we forgot to call you to tell you your shift is cancelled." I do not live close to the mall at all and do not own a car!

The managers were horrible except for one but she was never there. They would talk crap about the customers ALL the time. They were rude to most of the employees except for their favourite girls. They would give dirty looks and pressure the employee to SELL SELL SELL or they will get fired. If you were selling yoga panties you HAD to sell yoga pants, yoga bra, yoga waterbottle and everything else in the store. If not, you would get dirty looks. If you did not greet one person they would embarrass you over the mic or yell at you. The girls who worked there were complete snobs and would be rude to most of the new girls. When it came to closing time, they sat on their asses and let all the "seasonal workers" clean up after the snobby fulltime girls. I mean there was one time where i cleaned 2 whole rooms and two panty bars by myself!!!

I was underpaid, or paid late. Not given pay-stubs, made fun of for not knowing everything there is to know about pink, was yelled at, got in trouble for wearing leggings that weren't from pink. I was not told about ANY promotions or new merchandise. I was NOT given any breaks and when i was the one time i got a break i was not told when to go on break. I was not allowed to go to the bathroom or else i would get yelled at, i was also not allowed to go into the backroom and get a drink of water or mint. If i did not see a costumer and speak to them RIGHT AWAY i would get ridiculed. And if we did not reach the maximum in the segment we would get yelled at.

In the end they told me they werent going to let me go but i was not going to get hours for a long long time. I quit. Ultimately i would strongly suggest for no body to apply at PINK or any other VS store EVER! Such a waste of time.


PROS: 30% discount off of clothing, and job experience
CONS: Everything mentioned above. Managers, Pay, Treatment, Employees etc.

Victorias Secret Salary and Benefits:

10.25/hour.


"I Love My Job"
posted February, 2012

COMPANY RATING

5
starstarstarstarstar

POSITION

Associate

WORK DATES

May, 2011 - Present

LOCATION

Pittsburgh, PA

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

team-oriented, fast-paced

Working at Victoria's Secret:

I have been working part time jobs since the age of 14 and I can honestly say that this is the best job I have ever had. Yeah, I do agree with some of the other posters about problems with scheduling and low pay for such a profitable company... but in reality every company has these issues. The job is pretty fast paced and definitely intimidating at first, but when I got hired they had just redone their onboarding and we were trained extensively. I think that a lot of the complaints on this site are more individual store based than company wide. Most of the associates are female so yes there are going to be cliques, but just like high school if you stay out of the drama it really shouldn't affect you. I will say that since we got a new store manager there have been some changes in attitude, but overall our management team is fair and supportive. Yes there is a lot of pressure to make sales -DUH it's retail!!!! But I have never had my job threatened if I didn't make a sale or open enough Angel Cards. They really try to encourage a team atmosphere and even had everyone bring snacks to share during black friday and semi annual sale. We also have a board in the back where we put congratulations notes for anyone who has a big sale or great customer service. Not to mention the AMAZING gratis items we receive. Twice a year all associates get a top ten bra completely free. Not to mention 5-15 dollar bra buy ins, panty buy ins, and the occasional beauty product. I have worked there for less than a year and have received more rewards than my mother has in her 30+ years with the same company. Every job has problems and personal issues, whether you are a lowly associate or a district manager. Overall I love my job, it is interesting and I enjoy the fast paced environment. Plus the 30% discount is awesome! I tell all my friends to apply.

Victorias Secret Salary and Benefits:

Salary - $7.50
I am a part time associate, college student, so this salary is fine for me


"LOVE my job"
posted February, 2012

COMPANY RATING

0

POSITION

sales associate

WORK DATES

Oct, 2011 - Present

LOCATION

, FL

SALARY RATING

0

WORK ENVIRONMENT

Working at Victoria's Secret:

I was hired seasonally, and initially I felt very very overwhelmed. I was thrown on to the floor and the first few days I failed miserably....but after the first week I got in to my grove...found where I work best (which is register and beauty) and while other employee's bitched and complained about hours, expectations, ect...I KEPT MT MOUTH SHUT. Yes, VS is very hard work, you do not sit down. At any given time, 5 women want you to measure them, find them a perfume, show them to the fitting rooms, all the while your trying to keep an eye out for any theft going on or any children running around knocking displays down. It can be very stressful guys, I know! But if I wanted an easy job, I would find a new one! I feel challenged every single day of work and I love it! Most other girls I got hired with for seasonal, were let go because all they did was complain. I was hired on permanently because I a) do my job b)am very friendly and helpful c)never give my managers any grief d)show up to my shifts, and take others shifts constantly and e) I get credit!! Its not rocket science guys! Its a very very fun and rewarding place to work, if you realize your there TO WORK not to hang out with your friends/co workers!!!

Victorias Secret Salary and Benefits:

Pros:
gratis!
discount!
awesome girls (and guys) I work with
a manager team who cares about me not only as an employee, but a person
the feeling I get when I really helped a customer find exactly what they were looking for

Cons:
pay
the seemingly unrealistic credit card pressure
occasional favoritism


"Easy but disorganized"
posted February, 2012

COMPANY RATING

2
starstar

POSITION

Sales Associate

WORK DATES

Aug, 2011 - Present

LOCATION

Orlando, FL

SALARY RATING

1
star

WORK ENVIRONMENT

hierarchical, cut-throat, competitive, fast-paced, disorganized, political, high-pressure, unprofessional

Working at Victoria's Secret:

First off, I LOVED this job two months in. The work was easy, my managers were lenient, co-workers are great and I got to help men and women learn more about our products and make them feel comfortable in this potentially awkward shopping trip.

Fast forward to now, all of the managers are on totally different pages.
1. Every manager on the floor (at least 3+ at a time) has different standards for the floor and wants you to prioritize things differently. I had to re-do an entire swimsuit display using only medium sizes and help customers at the same time! Not only were both managers mad at me for not "satisfying" my goals, even though I finished the display correctly while also assisting guests (without a walkie talkie), but yet another manager yelled at me for wasting my time when apparently that's the stock employees' job and I should have "walkied" the back for assistance.

2. After being here for 6 months, managers are just now realizing that not only have I not shadowed anyone or been trained in everything, but that I was trained in bras by someone WHO ISN'T EVEN A BRA SPECIALIST. So now I and every girl I trained with that day have to get a 4 hour training, again, on a date that still has not been discussed.

3. One manager simply cannot stay on par with the other managers. The only instruction she gives all day is telling you, literally next to the customers, that you need to ask them if they need help. I will be the only person in the room, and have already asked them 3 times. Not to mention half of the customers don't even speak English. They get very annoyed and several times have simply left the store altogether.

4. I cover everyone's shifts, am only scheduled once a week (unless you count all of the on-calls that are never activated), am always early, and never give my managers any attitude whatsoever. All I have to show for it is a forboding phone call about a girl not showing up to cover my shift, and a threat to be fired.

Victorias Secret Salary and Benefits:

Pros:
-Great coworkers
-Good discounts and the occasional free bra/sample (although none of us hired in august have received our promotions or gratis yet, despite requests)
-Convenient website for schedule, requests off, checking payroll

Cons:
-Bad communication among unprofessional management
-Low pay
-Too many customers per associate, yet on-calls are never activated
-"open door policy" must mean loudly complaining about your staff and fellow managers... in the back room where there is no door


"They lied to me about my pay!"
posted January, 2012

COMPANY RATING

2
starstar

POSITION

Sales Associate

WORK DATES

May, 2011 - Present

LOCATION

San Antonio, TX

SALARY RATING

1
star

WORK ENVIRONMENT

strict, cut-throat, team-oriented, fast-paced, high-pressure, unprofessional

Working at Victoria's Secret:

First off I need to agree with everyone in the fact that you never really got good training. You watched a video and then they just threw you onto the floor by yourself and say "good luck". If you don't learn fast, you'll get swallowed up. I got hired with a couple other girls and by the end of the month I was the only one who hadn't quit.

When I got hired, they told me they were going to pay me 7.47. Which already isn't that good. I was making 7.50 at my old job, but it was close enough. A couple months later i'm checking my pay stubs online (your scheduling, pay stubs, and requesting time off is all online they don't teach you how to use that either.) only to find out that all this time they've been paying me much lower then what they told me. I figured with the open door policy, I would be able to calmly explain the problem to my store manager and it would get fixed. Boy was I wrong. All she did was roll her eyes and look at me like "how dare you ask me to heighten your pay" and made me feel bad for asking. One of the other managers said she would fix it for me, but four months later and there's still no change. I feel really taken advantage of, especially because despite all that i'm a good worker and have made thousands of dollars for them and the company.

That's only the tip of the iceberg here, but overall it's a very demanding cutthroat company. They make you feel bad for not selling someone a credit card with 25% interest. They make me feel like I have to do things that are dishonest just to keep a customer. Needless to say i'm looking for a new job.

Oh, and even if your schedule says 1:00PM to 6:00PM, be prepared to stay after until two in the morning folding panties.

Victorias Secret Salary and Benefits:

Pros: Discounts, gratis bras. My fellow sales associates are nice girls and easy to work with.

Cons: Everything else.


"This company should be ashamed."
posted January, 2012

COMPANY RATING

1
star

POSITION

Supervisor

WORK DATES

Oct, 2009 - Present

LOCATION

, FL

SALARY RATING

1
star

WORK ENVIRONMENT

hierarchical, cut-throat, competitive, team-oriented, fast-paced, high-pressure

Working at Victoria's Secret:

I have so many shameful stories about management, customers, and poor treatment of associates it's ridiculous.

First of all, Limited Brands is a HUGE company and is extremely profitable. I mean, Victoria's Secret PINK has ALONE reached 1 billion dollars in sales, not to mention profits from Henri Bendel, CO Biggelow, La Senza, and White Barn Candle Company which are all owned by Limited Brands. With such financial successs you would think employees would be recieving a generous paycheck... right?

Unfortunately, associates are paid minimum wage. The company justifies this by pointing out our generous 30% discount and remiding us of our occasional free bra we recieve (about twice a year). Recently they started giving an annual survey for all employees to find out how satisfied we are with our jobs overall. When the issue of pay came up it was clear everyone was highly dissatisfied. They held a store meeting after and basically told everyone that even though we are upset the company isn't going to do anything about it.

I started out as a seasonal associate and after a year and a half was promoted to a supervisor position, I didn't even recieve a dollar raise.

I spend a lot of time in the office alone with the other managers. When I was new to my supervisor position, I was told by management that everything said in the office is strictly confidential and if I ever shared anything it would be found out... here's why. When managers aren't screaming their heads off at associates through the walkies and reading numbers they are in the back office saying horrible things about their sales associates. Not to mention the interactions between management is disgusting. When sales plans are met they completely kiss each other's asses and tell eachother how wonderful they are for an hour via conference call. Yet when sales plans are not met they completely turn on the manager responsible and call them out in front of the entire district. Very professional.

Honestly this post could become a book, I could go on and on but to sum it up, this company is very cut throat and has unrealistic expectations for such pathetic wages. Perhaps I'll write another review that is a bit more specific once I find a better job.

Victorias Secret Salary and Benefits:

PROS: discount.
CONS: everything else.

Salary: started out at 8.06 per hour, currently making 8.86 per hour. No bonuses, no vacation time.
NOTE: when I started my VERY FIRST retail job at 15 years old, I started at 8.00 per hour. JUST SAYING.


"Not all it's cracked up to be."
posted January, 2012

COMPANY RATING

2
starstar

POSITION

Sales Associate

WORK DATES

Oct, 2011 - Nov, 2011

LOCATION

Sanford, FL

SALARY RATING

1
star

WORK ENVIRONMENT

strict, cut-throat, competitive, disorganized, political, high-pressure, unprofessional

Working at Victoria's Secret:

I chose this job over TJ Maxx and I regret it. I chose this one because I got paid more. Unfortunately I feel that I didn't have enough training. All we did was watch a video and had a tour of the store. People were there if I had questions, but I felt like the more questions I asked, the less they liked me. I felt so clueless on the floor, and I felt that nothing I did was ever good enough. I was never praised for anything I did.

The managers there played favorites, and they were very unprofessional. On some occasions, the manager would jokingly threaten me. I didn't really find it funny. All of the employees there weren't very friendly and they acted very snobby.

At first I got some great hours. I enjoyed my pay, and I was happy to work there. But then the work got boring... I felt that all I was doing was folding underwear. The managers pushed the credit card on me so hard, but I wasn't able to prove that I actually sold one. No one wants a stupid credit card anyway.

I was scheduled on Black Friday to work at 3 AM, but they sent me home at 7 AM because business slowed.. I just felt so cheated that day. Right then, I knew it was over for me. I had nothing but call ins after that and each day they told me they didn't need me. Eventually I got no hours and that was the end of that. I was never formally let go. I'm not even going to bother including this place on my resume. It was a terrible experience, and I wouldn't suggest anyone to work there.

Victorias Secret Salary and Benefits:

$7.40/hr


"Low pay but I just can't seem to quit this job!!"
posted January, 2012

COMPANY RATING

5
starstarstarstarstar

POSITION

Sale Associate

WORK DATES

Jun, 2011 - Jan, 2012

LOCATION

Concord, NC

SALARY RATING

2
starstar

WORK ENVIRONMENT

strict, creative, competitive, supportive, team-oriented, fast-paced, flexible schedule, high-pressure

Working at Victoria's Secret:

I have to say that I absolutely LOVE working at Victoria's Secret. I have a great team with great managers! I was at first afraid of working with so many women, because I know that girls can get catty. However, the girls I work with are amazing! It's a great environment. I always smell good when I come home too! (hello testers!) I always know when the sales are so I get first pick :]. Although it stinks that employees don't get discounts on sale items! Some of the cons would be our call-ins. VS is only supposed to give employees maximum two call-ins per week, but my manager has scheduled me four at one time. It really cuts down on my paycheck if they aren't used. Sometimes I get scheduled four hour shifts, earning 7.50 an hour I am only making 30 a day. That is barely enough to pay for gas! I have been working for the company for seven months now and have not received a raise. I am bra certified and cannot switch with anyone who is not bra certified, yet I have no pay raise to account for the extra knowledge. I have two children so I'd really like a job that gave me paychecks I could actually DO something with (besides blow it all on their product) All in all I think it is a great company. In employee surveys, VS does well except for the hourly pay. We all work extremely hard for such little pay. Brand guides are hard labor that we do not get paid well for. I just can't seem to quit this job though

Victorias Secret Salary and Benefits:

7.50/hr. Minimum wage is 7.25 in NC.


"Great Company - with a few BIG glitches."
posted January, 2012

COMPANY RATING

3
starstarstar

POSITION

Store Manager

WORK DATES

Jan, 2010 - Jan, 2011

LOCATION

, NC

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

strict, competitive, fast-paced, political, high-pressure

Working at Victoria's Secret:


I have been a Store manager for over 12 years. I would have to say that it has been the most "real" and upfront company on their expectations of the management team. This retail beast is NOT for the faint of heart. They require the most out of their staff than any other company I have worked for, but at the same time, we are all here to actually work. There truly is no such thing as "down time" in the company, which is a huge shock to some. From Sales Associates all the way to the Store manager - you will be worked! Foot traffic in theses stores are extremely high, and you will on average have 30 customers to every 1 associate in the store. So if you higher "dead weight" the entire team will feel it. Your business acumen had better be sharp, and you had better know your measurable metrics and how to move them.

TO ADDRESS THE CALL-IN SHIFTS: If scheduled per policy, no associate should have more than 2 call-in shifts per week. Although they are a pain they are crucial for the success of the business. No retailer has a crystal ball to determine traffic, and we have all been in line somewhere with 20 people and 1 cashier. Sucks right? So which would you rather have; a call-in shift for back up, or a store FULL of very angry customers who are very vocal and overworked/ frustrated staff? If we went ahead and hard scheduled call-in's and the store misses their sales for the week, then the following weeks payroll is cut and no body receives any work hours. So to sum it up - quite complaining.

LETS TALK ETHICS: The organization has tried very hard to establish a professional, ethical work environment, but they have done so in a very contradictory manner. They SCREAM open door policy, however in their training module they utilize 20 minutes on the ethics hotline (encouraging associates to use the ethics hotline for any and all issues) What ever happened to the open door policy - where staff was encourage to go to management first, work any issues out in-house first, and then if there was no resolution contact an ethics hotline. I cannot tell you the B.S. that is called into that hotline that waist so much time.( My manager hates me, another associate was mean to me, Another associate gets more hours than me, a customer was mean to me, my manager wouldn’t give me every weekend off . . . Boo hoo people) When it’s face to face it forces a very necessary level of maturity and professionalism. And if you are out to get someone fired, here’s how you do it. Repeatedly call ethics over and over again. That individual is investigated and is given no means to respond to their accuser. It’s a very dirty way to play the retail game. I have had to let a very good manager go, over a persons personal opinions that had nothing to do with the business who utilize ethics to spread lies.
S P O I L E R A L E R T! Just so you know, if you call ethics with an issue, they know who you are, and your store manager is given a print out of your entire conversation with ethics (verbatim) and they know who you are! (He, he, he)

PROS:
*Beautiful Merchandise
*40% Discount (non sale)
*Great Benefits
*Free Gratis
*Supportive Upper Management (but tough)
* Return policy is great for the customer - if it is 20 years old, funky, torn and freshly stained - they will still take it back!

CONS:
*Low pay for sales associates (who work very hard)
*Crazy floor set and off hours expectations
*Sometimes unrealistic sales expectations (economy)
*Bonus program sounds great, but as you blow your numbers out the water - they will re-adjusts your sales
target higher and higher DURING the quarter. (prevents large bonuses)
* Ethics program is setup in a way that easily allow abuse of the program

Victorias Secret Salary and Benefits:

$60,000


"VS is BS, not a good company"
posted January, 2012

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Jan, 2006 - Jul, 2011

LOCATION

Cincinnati, OH

SALARY RATING

1
star

WORK ENVIRONMENT

strict, cut-throat, disorganized, bureaucratic, unprofessional

Working at Victorias Secret:

I worked there for 5 years and its the worst place ever. It was all good when I started out but the store soon came to be nothing but clicks...and the main manager is so lazy and does no work. All she cares is about making money. She even illegally sells the products to a woman who sells them on ebay and makes more money than the employees ever would just so she can make money. Its nothing but favorites and they will do their best to set you up and fire you. Pay is horrible and you don't get a good raise or anything. HR kisses butt to the managers and never supports the employees. They never bumped me up and girls starting got to become managers within 3 months because favorites rule.
Im glad Im not with that company anymore.
They would give me an oncall everyday so i could never make plans, and then they would take me off the schedule for 3 months and then put me back on. DO NOT EVER WORK FOR ONE

Victorias Secret Salary and Benefits:

only thing good was a discount but its not worth the hassle.


"Fun and grueling :)"
posted December, 2011

COMPANY RATING

4
starstarstarstar

POSITION

Beauty Advisor

WORK DATES

Nov, 2011 - Present

LOCATION

Orlando, FL

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

creative, supportive, team-oriented, entrepreneurial, fast-paced, flexible schedule, high-pressure

Working at Victoria's Secret:

I was hired as a seasonal associate and I've been working there for two weeks, so not very long. I read alot of the reviews on here and alot were nasty, I can't discount them however because most work environments have the potential to be unforgiving. Thankfully the location I work at is the opposite.
First, I was recruited at my college at one of those job fairs, one of the managers was there, I got a card, listed my availability and went to speak with the manager, she was super nice and gave me an interview. At the interview ( group interview) there were three other women and a man, all had previous work experience with makeup and beauty, but were not very enthusiastic, sort of blah-ze. She asked us questions like what is your favorite makeup Item, what did you like about your last job, what did you hate about it ( word of advice, don't answer negatively), what makes a good employee ect, she asked maybe two people each question, so not all got the same question.
Anyway, two weeks later I got a call, and I was hired! I went to induction which was 6 hours of filling out paperwork, watching videos about bras, customer service, beauty, technique, safety, legal stuff, protocol, ect. ( there are about 40 people in the room with you) The lady I met with at my college was the lady that was running induction, she was so bubbly and nice, she immediately made the whole room feel at ease. I was cautious because she might turn out to be mean later when things got tough at work, but nope, my first day she was there just as cheery as ever.

I went through a week of call ins that I wasn't needed for until I was scheduled for my SO SHIFT which means that's a definite shift.
I went in at 7 am ( they have me for all hours of the day and night) waited, they were late about an hour, the other employees weren't very smiley, but willing to help and give me any info I may need. We got straight to work after clocking in, I was cleaner for the day, I swept, mopped, and washed their thousands of mirrors( not really that many mirrors,but alot) worked as greeter for a bit, then finished up my 4 hour shift by cleaning the beauty bar. The store was clean and played cute Christmas music, the CSL( person in charge who tells you your duties at the beginning of your shift) was sooo nice, I was really shocked at how helpful everyone was despite the workload.

So thats my story

Pros- fun work environment, smells good, clean, discounts are great and I get seasonal gratis ( 10 dollar bra from their top collection, 10 panties for 25 bucks and a free perfume)Its clean, upbeat, organized, I get to dress pretty. Plenty of opportunity to trade or get shifts, easy to navigate ACES scheduling system, the system is easily understood.

Cons- Lots of call-ins that don't usually follow through, and you have to call in for those 2 hours before, if you aren't needed you get the day off, but plans are hard to make because its such short notice.
Short shifts are great ( 4 hrs) but if you need money, its not the best.

Victorias Secret Salary and Benefits:

Pay is 8.06 an hour. Bonuses are 30% discounts to limited brands storesm Pink, Vic Secret, and bath and body works.


"Meh."
posted December, 2011

COMPANY RATING

4
starstarstarstar

POSITION

Sales Support Associate

WORK DATES

Dec, 2011 - Dec, 2011

LOCATION

Mankato, MN

SALARY RATING

2
starstar

WORK ENVIRONMENT

hierarchical, competitive, fast-paced, high-pressure

Working at Victoria's Secret:

This job is absolutely grueling for how much I earn. The scheduling can be inconvenient, but the work environment is well-organized and standardized and it is a well-oiled machine. I've had much more leisurely and friendly retail jobs, but I'm there to work, not chit-chat, so that part doesn't matter so much. I'm not always given my state-mandated breaks, which is one of my main complaints. I know that doesn't really come from the management in the store though -- the pressures come from the central office, and the burden is shared by all of us in the store. At the store level, I don't have complaints, but overall, I think a little more attention to team-building and morale might be in order.

Victorias Secret Salary and Benefits:

Pros -- well-organized structure and good discount
Cons -- doesn't really pay the bills, unless you live in your car, pace is too fast


"Pink by Victoria's Secret"
posted December, 2011

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Nov, 2011 - Dec, 2011

LOCATION

Farmington, CT

SALARY RATING

1
star

WORK ENVIRONMENT

Working at Victorias Secret:

Before working at Pink, I've had two other retail jobs. When they hired me at PINK I was excited because I love the brand, but after working there for not even a few weeks, I began to realize what a horrible company this is to work for. Not only do they use the call in techniques (which i find inconvenient because you're not able to make plans) but they also change your schedules on you last minute. There are countless times (keep in mind I've only worked there for a little over a month) where PINK has called me the morning of my shift and told me either I don't need to come in, or they want me in there earlier or later. Doesn't sound so bad right? On three separate occasions they have called me less then fifteen minutes before my shift starts to tell me I don't have to come in. Let me share these experiences with you.. The first time PINK called me FIVE minutes before my shift started (of course I'm already at the mall located 20 minutes away from my school) and told me I didn't have to work that day. This, to me, is unacceptable. About a week later, they told me in the morning I needed to come in for my 5oclock call in. I called again two hours before my call in started and made sure that I still needed to come in (they of course said yes). Not even 10 minutes before my shift starts (I'm on the highway almost to the mall) I get a call from PINK telling me that I don't need to come in for my call in anymore. This company is inconsiderate of individual employees. This retail job was not worth my time (and trust me, I don't just hate it because it's a retail job).

Victorias Secret Salary and Benefits:

$8.44 p/h.


"Great Retail Job"
posted December, 2011

COMPANY RATING

4
starstarstarstar

POSITION

Bra Specialist

WORK DATES

Aug, 2011 - Present

LOCATION

Boise, ID

SALARY RATING

2
starstar

WORK ENVIRONMENT

Working at Victoria's Secret:

Working for this company has been a really great experience for me. This is my first retail job every, and coming from the food industry, I have had WAY worse management and treatment. All of this ranting about sucky managers and terrible pay is just nonsense. I have fantastic managers, all 5 of them. They really care about us employees and are all about teaching moments and learning. If I do something wrong, they are more than willing to help me learn the right way for next time. They also hold everyone accountable for their jobs, always informing us every hour over the headset how our sales are going and what we still need to bring in to make our segment. They also give us sales incentives, offering a free bra and panty to the person who can bring in the most credit, or a Starbucks gift card (courtesy of whoever is CSLing) to whoever fits the most people. Can be high pressure, but I enjoy the challenge. I don't feel like my managers play favorites. I think there are girls that have been there for years that the managers know better and are better friends with than me, but I don't feel like they play favorites with those people. So I feel that all of the manager rants on here just depend on your store. I happen to work for fabulous managers.
I also work with (mostly) all fun, outgoing, intelligent women who really welcomed me as a new employee over the summer. I will say that the scheduling system online they use is CONFUSING! The first few times I put in for time off I had to ask for lots of help figuring out the program. But they were completely willing to help me. Also Call Ins suck. When I was brand new all I had was Call Ins, and they NEVER used them. But now, they have used every Call In I have usually and now I have a ton of hours (Part Time 30 hrs/wk?). There's just a lot of opportunity to move up. My store is extremely organized, like one of the most organized companies I have ever seen. And also very fast paced, so my shifts go by super fast. Yeah the hours can be really late. Yeah they're really particular about standards when closing and making sure everything looks perfect for the morning. Yeah the pay feels really low for what kind of work we put into our jobs. Yeah customers can be demanding and rude expecting phenomenal customer service from you. And yeah panties are a constant battle with recovery. But it's a mall job, what did you expect?

Victorias Secret Salary and Benefits:

Pros: 30% discount, Free Bra Gratis, $10-15 Bra buy ins, great management, organized, opportunity to move up
Cons: confusing scheduling, constant struggle with panty bars, work HARD for minimum wage


"Not Worth My Time"
posted November, 2011

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Oct, 2011 - Present

LOCATION

Seattle, WA

SALARY RATING

1
star

WORK ENVIRONMENT

fast-paced, disorganized, high-pressure, unprofessional

Working at Victoria's Secret:

Working at Victoria Secret is my first retail job. But I do not recommend applying there. You will get hardly any hours and for all the hard work you do, minimum wage is all your paid. I had one day of "training' which consisted of watching a stupid video tape which was not at all helpful. Then two weeks after my training, after they finally found some hours for me, they threw me into the fitting rooms, with no guidance at all. I did not know the lay out of the door and felt very clueless and lost. Since then, I have worked a few measly four hour shifts, along with one nine hour shift on Black Friday. And the "on-call" hours are ridiculous. Two hours notice is just unprofessional The managers are extremely disorganized, play favorites, and have a high turn over rate. The manager I originally interviewed with quit before I even started training. Another manager quit soon after. Victoria Secret is all about customer service, but yet they treat sales associates like they don't matter. I don't like quitting things, but if I don't see improvement in the management of my store or a raise in hours I will quit.

Victorias Secret Salary and Benefits:

Pros- 30% employee discount
Cons- Few hours and Call In system
Starting wage: 8.87 (20 cents above Washington state's minimum wage


"Worst job of my life"
posted November, 2011

COMPANY RATING

0

POSITION

Sales Associate

WORK DATES

Oct, 2008 - Jul, 2009

LOCATION

Riverhead, NY

SALARY RATING

1
star

WORK ENVIRONMENT

strict, cut-throat, unprofessional

Working at Victoria's Secret:

Basically, I would rather have no job at all then to work for this place again. The main reason I left was because of the fact that the so-called managers did nothing but sit on their butts and talk trash about every customer and employee. I worked P/T because I was in highschool, and they would keep me until midnight or later some nights. The place was impossible to clean, and god forbid the managers helped. They would much rather sit there until the crack of dawn and watch you sweat. The best was when they would threaten employees over the headsets saying they would fire you if you didn't sell an angel card that day. Way to embarress you in front of the whole staff. One time I worked about 6 or more hours with one 15min break, and I was assigned to stand at the door and say hi and bye the WHOLE time. In reality their supposed to move you around during your shift. Thanks to VS I came to hate working in retail when I used to love it.

Victorias Secret Salary and Benefits:

No pros, discounts aren't even worth the drama.


"It's not all glitz and glam"
posted November, 2011

COMPANY RATING

2
starstar

POSITION

WORK DATES

Oct, 2011 - Present

LOCATION

, NY

SALARY RATING

2
starstar

WORK ENVIRONMENT

cut-throat, competitive

Working at Victoria's Secret:

After I did my interview and received my call of acceptance "I loved it"! The hours were great and starting pay was $9. To me it was a dream....things changed rapidly though once managers left and new ones came in. I felt out casted and definitely favoritism changed hours. While other were getting promotions I was received less hours until I had to be rehired because supposedly I was marked in the system as "seasonal". Long story short it was bull, its not how it used to be in the beginning of the year. I will not be staying long. Only thing that keeps me are the discounts!!!

Victorias Secret Salary and Benefits:

$9


"Low pay, SUPER short hours, not worth it!!!"
posted November, 2011

COMPANY RATING

3
starstarstar

POSITION

Sales Associate/Stock Associate

WORK DATES

-

LOCATION

Manhattan Beach, CA

SALARY RATING

1
star

WORK ENVIRONMENT

Working at Victoria's Secret:

I started working at Victoria's Secret during the Summer of 2010. I thought "$8.40 an hour would be good for a starting job," but then I realized how shitty the hours were, how long floorsets were, and how much of a slave job this is. I have been scheduled at 6am on weekends for only FOUR hours. FOUR HOURS ONLY!!! How the hell is $35 a day anything to survive off of?!?!?! They can pay these models thousands and thousands of dollars, spend millions on all their advertising, but they can't pay their fucking employees AT LEAST $10 for all the hard work they have to do? We are REQUIRED to wear black at all times, we must hide any tattoos or noticeable piercings, our nails color can only be normal every day colors (red, french tip, black, etc), we are REQUIRED to "ROYGBIV" (meaning colorize everything from the back room to the bras in the cabinets in the store) everything needs to be stylized, they send you at least 10 shipment boxes every day that need to be finished in FOUR HOURS. For the opening shifts you're required to sweep, mop, clean mirrors, vacuum, and "replenish" the walls with more merchandise. There are days when your four hour shifts will get "cut" so you really only work 2 hours.. You get no benefits.. The lowest shittiest pay anyone can have, it's just a bullshit job. I have quit once and ONLY went back because I absolutely NEEDED the money.. now I am at the verge of leaving this company AGAIN. Sure we get free things here and there.. but those free things don't pay your bills!!!!!!

Victorias Secret Salary and Benefits:

ONLY "higher" managers get vacation time, PTO, benefits, full time hours, etc.


"Love it!"
posted November, 2011

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate/ Processing

WORK DATES

Aug, 2010 - Present

LOCATION

Newington, NH

SALARY RATING

5
starstarstarstarstar

WORK ENVIRONMENT

Working at Victoria's Secret:

All these reviews about how this company sucks with scheduling is crap! If you don't want to work at a job, don't blame the job. Blame yourself for being so lazy. I'm in college and my store has never had a problem at all for me taking time off, or with my availability or anything. Yeah, I do floorsets everytime they have them, but they never force anyone to do those. It makes me so mad to read these reviews about how this job and company suck. I think it's just the people writing the reviews. Don't complain about a job scheduling you; you're there to work. Don't complain about time off; only ask for the important days. Don't complain about VS scheduling outside of your availability; a manager isn't allowed to schedule you through Ace's (online scheduling) outside of your availability. I have worked in jobs that have treated me SO much worse and never complained about them. Everyone complaining about this company should sit on the couch all day cause they clearly can't handle a job period.


"I love this job :]"
posted October, 2011

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate

WORK DATES

May, 2011 - Present

LOCATION

Provo, UT

SALARY RATING

2
starstar

WORK ENVIRONMENT

strict, creative, conservative, supportive, team-oriented, fast-paced, flexible schedule, high-pressure

Working at Victoria's Secret:

This company is my favorite company I have ever worked for. The pay isn't too good, but everything else is amazing. Working here, one is given unlimited opportunities to advance within the company. The hours are completely flexible. You arrange them at home on the computer, and the stores go based on when you are available. Everyone who works there is very outgoing and sweet. The discount is okay sometimes, you can get bras for a major discount, but it is usually just the unattractive colors you can pick from. I own some 30 bras in nude, black, and weird solid colors. You get 30% on any other full priced item. You CAN NOT use the free panty cards, $ off bra cards, etc. so that is a little bit of a bummer also. Employees must be on their feet at all times, and have to have a good eye for aesthetics and visual displays. The job mostly consists of fitting women to discover their size and find them the correct bra that they will love. It is occasionally difficult to tell a woman her size when she is defiant of it. Most customers are very courteous but you do get the ones who will come in and chew the employees out for the "pornography" displayed on the windows. (Then again, this is Utah.) The job also consists of waiting on customers, cleaning/straigtening, setting up floorsets. I worked as a former store manager at a different company, and Victoria's Secret is much more organized and professional. I look forward to my time with the company. One last thing, you MUST know how to deal with theft. There is a lot of theft, and it can be difficult to spot and deal with when you are not familiar with it. Oh yeah, you also get discounts at Bath and Body Works.

Victorias Secret Salary and Benefits:

$8.00 per hour (perfect for students), get to design own schedule, Paid Time Off for Managers, 30% off at VS and Bath and Body Works, Monthly discount bra gratis, employee incentives, grateful women who feel beautiful after coming :)


"Horrible, inconsiderate managers!"
posted October, 2011

COMPANY RATING

1
star

POSITION

Bra Specialist

WORK DATES

Oct, 2009 - Present

LOCATION

, FL

SALARY RATING

1
star

WORK ENVIRONMENT

cut-throat, disorganized, unprofessional

Working at Victorias Secret:

My experience with this company has been absolutely HORRIBLE! I worked my butt off thinking I wanted the position as a Bra Specialist, and when I received it I thought I would earn more respect but BOY was I wrong I pretty much agreed to be their slave when I took the promotion. I couldn't ever request days off I just tried to take Halloween off I got it approved then still got scheduled. I have a child they know I wanted to go trick or treating with him. I explained this to them before I requested off they said they understood then scheduled me anyways. If your a bad employee you get the perks of getting any day off you want, if your a good employee you can never ask for days off without being punished with ridiculous shifts outside of your availability. That hardly seems fair. This company is absolutely ridiculous and from reading these rants I can tell the company has issues and not just my store. I agree with another poster if your store is taking advantage of you and having you do other peoples job that get paid more than you then you should absolutely call home office. Getting scheduled on days I requested off a month in advance is my final straw. I have to tell my child I can not take him trick or treating because I have to stand in an empty fitting room while theres no business. I will be putting in my two weeks and finding a company that can appreciate my hard work. Breaks forget about them, I've worked 9 and 10 hour shifts with a 15 minute break. Its completely illegal. You only get recongination if you open up angels cards, forget about making bra plans. Even though the bra specialist plays a HUGE role in making the plan the CSL gladly takes all of the credit as if they didnt sit in the office and read numbers the whole time.

Victorias Secret Salary and Benefits:

Starting pay- $7.25
Current pay as a bra specialist- $8.50


"A Limited Liability Corporation acting like a No Liability Corporation"
posted October, 2011

COMPANY RATING

1
star

POSITION

Beauty Specialist

WORK DATES

Oct, 2003 - Present

LOCATION

Santa Clara, CA

SALARY RATING

1
star

WORK ENVIRONMENT

disorganized, unprofessional

Working at Victoria's Secret:

Just the facts-You make up your own opinion

1. When Beauty merged with Lingerie, nobody was told why, what, or how.
2. Our Beauty manager hired 2 ladies that worked in cosmetics with Macy's, they both left back to Macy's after 3 weeks. They told me it was not what the manager had told them it would be like.
3. Before aces (computer scheduling), the managers would write the schedules on paper, many employees found thier schedule would change in the middle of the week with no word from management. Managers would then give verbal warnings to employees for not showing up or checking oncalls.
4. Before aces (computer scheduling), employees would waste thier gas to drive to the store to look at next weeks schedule, only to find no hours given. Calling to check your schedule was not an option.
5. Management did mass write-ups during a semi annual sale because employees took 20 minute breaks. I had mine retracted, reason being all cashwraps were being used and the average customer had a lot of product that took at least 3-5 minutes to ring up. Clocking out and in required waiting for the cashier to finish the sale.
6. In the state of California, 5 feet of clearance is required for both sides of the door, otherwise it is a violation of the fire code. We had many visits from corporate and we were in violation of this code and many more during a 2 year span. Managers were told, the ethics line was called (thirdparty,not part of Victorias Secret LLC), and no attempt was made to be within the fire code. Even after the fire marshall threatened to close the store, we were still in violation of the fire code.
7. The district manager told human resources she wanted to write me up for not being a team player by calling the fire marshall, which in the state of California is illegal per the whistleblower act.
8. A loss prevention manager told me, and only me, that the district manager was let go for running her own policy outside of company policy, he then offered me a position in management.
9. Before I left this store, which is one of the biggest on the west coast, many employees were complaining that they had not received a review.
I did, and was told to sign on the review that I was not to speak to anyone that I had received a review. I was told by my new district manager, at my new store in a different region, that I should never be told to keep quiet about recieving a review. That copy which is to remain in my file is now missing.
10. MANY employees did not receive the guide (our policy handbook).
11. I now work in a different region, different district. My store manager does not know the difference between a body splash and a eau de parfume. My hours have also been reduced to 4 hours a week and oncalls.

12. There is much more, and if your reading this, it would make plenty of sense to write a book with admissions from other employees.



Victorias Secret Salary and Benefits:

Started at $9.00 an hour in 2003, Now making $10.64 (same position)
Just received a check from a class action lawsuit for $1,118.00


"I ABSOLUTELY LOVE IT!"
posted October, 2011

COMPANY RATING

5
starstarstarstarstar

POSITION

assosiate

WORK DATES

Aug, 2011 - Present

LOCATION

middletown, NY

SALARY RATING

5
starstarstarstarstar

WORK ENVIRONMENT

Working at Victorias Secret:

Every one at my job is helpful and caring towards each other and our costumers. I've worked there for two months and already feel welcomed in to our vs family. My managers couldn't be happier to help me whenever i need them. The company also gives you a lot of opportunity to move up. We always make sure the costumer leaves happy and keep the store neat. I've never felt more supported and welcomed at a job. I am happy when i go to work because i know that ill have a good experience and that i can help other women feel better about themselves.

Victorias Secret Salary and Benefits:

pro:
- free top ten
-$15 bras woooh
- co-workers appreciation
-opportunities in the company
- 30% discount


cons
-no discount online or catalog


""
posted October, 2011

COMPANY RATING

1
star

POSITION

WORK DATES

Aug, 2011 - Present

LOCATION

,

SALARY RATING

1
star

WORK ENVIRONMENT

high-pressure, unprofessional

Working at Victoria's Secret:

The girls are catty. On top of that, head of scheduling told me I could have three days off in December to take my mom to Disney World for her birthday if I requested the days off that night. After requesting it off not only that night, but 3 others they rejected it. Also, they ignored my allowed hours and had me close one night, getting out at midnight and then expected me to be at the store at 6 a.m. Do not work here.


"Not What I Expected"
posted October, 2011

COMPANY RATING

5
starstarstarstarstar

POSITION

Bra Specialist

WORK DATES

Apr, 2011 - Present

LOCATION

Dallas, TX

SALARY RATING

5
starstarstarstarstar

WORK ENVIRONMENT

Working at Victoria's Secret:

I honestly only applied because I needed a job. But I had no idea that I would love it so much, considering I'd never even shopped at VS before.

My manager plays favorites, and I'm definitely not one of them, but I still love the job. I feel like I am genuinely helping women feel comfortable with their bodies, and after six months, I have clients who say they will only shop with me.

The discount is 30%, we get free bras and fragrances occasionally, and often we get bras for $15 when a new one comes out or an old one is relaunched.

The customers can be jerks, it's stressful, and often you don't get the hours you would like

Victorias Secret Salary and Benefits:

Started: $7.50/hr Current: $9.50/hr


"LOVE! "
posted September, 2011

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate

WORK DATES

Mar, 2010 - Present

LOCATION

., NJ

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

Working at Victoria's Secret:

I absolutly LOVE working with Victoria Secret. I've never been let down while i worked here. I love working in a fast paid environment. My managers i love a lot and they are so nice. They take their time to see how each employee is doing. They are super flexible with the hours and understand that yes we do have school and help us out. I want to grow with the company and my manager knows and i'm going to enroll in the aim program where many girls in my store have passed. I think the company is great and do care about their employees no matter what role you play. If you don't like folding panties or retail then don't join a retail store that needs people who can multi task and is a fast paced environment. like any other job there are always pros and cons but its honestly a great place and i encourage both males and females to apply and hopefully have a great work experience like i am having

Pros:
-discounts at henry benel, bath and body works, victoria's secret
-bras for 15 or free
-love the people i work with
-flexible hours

cons:
-no benefits
-wish i had a bit more of a pay but i'm happy with what i have...close to nine dollars an hour


"I "
posted September, 2011

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate

WORK DATES

-

LOCATION

, NY

SALARY RATING

2
starstar

WORK ENVIRONMENT

supportive, team-oriented, fast-paced, flexible schedule, high-pressure

Working at Victoria's Secret:

I have worked at multiple stores over the past 2 years and have LOVED my job! VS offers lots of opportunities to move up with the company, and you get what you give! If you are a hard worker, you will get great hours! A lot depends on management, but I have had a lot of great experiences with all of my managers @ VS. The environment within the stores is friendly, and a lot of girls become friends who hang out after work. My work friends are like a second family! It's a fast-paced environment, and retail isn't for everyone, but if you love retail, you will love VS!

Victorias Secret Salary and Benefits:

Pros-Bra gratis, discount, flexible hours (I'm a student!)
Cons-Some customers can be difficult...But the good ones outnumber!

Starting salary-$9.00
Currently-$9.27


"My VS doesn't value their employees"
posted September, 2011

COMPANY RATING

2
starstar

POSITION

sales support associate

WORK DATES

Apr, 2011 - Sep, 2011

LOCATION

Toronto, Canada

SALARY RATING

2
starstar

WORK ENVIRONMENT

hierarchical, strict, unprofessional

Working at Victoria's Secret:

I never understood why people hated retail until I started working at VS. The pros of my job are the discount and short shifts if I'm tired that's awesome but if you like money I wouldn't suggest VS as a job. The cons are call ins (you MAY be working on Saturday for example but you won't find out until 2 hrs before when you have to call in and ask if your needed), shifts get cut on a regular basis because of slow business, fake barbie bitches, fake old bitches who think they are superior, and minimum wage for every associate even if your job is harder.

Victorias Secret Salary and Benefits:

Minimum wage $10.25


"Life is what you make it!!!"
posted August, 2011

COMPANY RATING

4
starstarstarstar

POSITION

Sale Associate/ Sales Support

WORK DATES

Nov, 2010 - Present

LOCATION

Phoenix, AZ

SALARY RATING

2
starstar

WORK ENVIRONMENT

strict, competitive, supportive, team-oriented, fast-paced

Working at Victoria's Secret :

I started my job about 9 months ago and it has had its ups and downs, but I am now seeing the better in things. Although I have been with the company for 9 months I have not received a raise I am content with my job. My only problems with my hourly wage are the number of hours I am asked to work and the unfairness of pay. A few weeks ago I worked a 14 hour shift (with 30 min. break) needless to say I was exhausted. My problem with this is that I did as much work as my supervisor and had to dictate to other associates what to do and yet my pay is still less than that of the supervisor. Also unfairness with pay, I am paid the same amount as other associates who can only do one thing, such as working in beauty. The beauty items basically sell themselves and therefore does not constitute one as a part time associate at the store. Victoria's Secret is 'Best At Bras', NOT best at beauty. With the problem of associates not having proper bra knowledge it makes it extremely difficult to have someone cover a shift for you, also these girls get paid just as much as I do to have less knowledge and less compatibility. On a lighter note you do have opportunities to move up in this company (contrary to other reviews). You don't have to suck-up, you have to have knowledge of the product and your environment! As I said, I have been with the company for 9 months and have not yet had a raise but I have been approached by my managers and I have been asked to take a temporary role for Holiday and to possibly continue a leadership role afterward. Life is what you make of it at Victoria's Secret, either you man up and work hard or complain and fall behind. Overall pleasant experience with the company! Give it a shot, what have you got to lose?!

Victorias Secret Salary and Benefits:

Starting salary/Current salary $7.54 Vacation Time: As long as you submit your request a few weeks prior to the time requested off you should be fine.
PERKS: Bra Buy-Ins $15, 30% discount on full priced merchandise, Knowing when all the sales are, Having GREAT bras!!!


"Great place to work!"
posted August, 2011

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales associate

WORK DATES

Jun, 2009 - Present

LOCATION

, VA

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

competitive, supportive, team-oriented, fast-paced

Working at Victoria's Secret:

I'm so shocked to see so many bad reviews about working at VS. And honestly, it must depend on the store managers. The one that I work at is absolutely amazing, which is why I've been there for 2+ years. The girls are fantastic, always willing to help out and never in a bad mood. The associates at my store are really a big family; we poke fun, joke and laugh over the headsets all the time; our managers join in as well. All in all, it is a difficult job, retail is not for everybody. It also gets difficult when customers don't want to believe the measurement that you've given them, or just ignore your advice. At our store, we pride ourselves on being the best and always connecting with our customers.

Victorias Secret Salary and Benefits:

Pros: bra gratises (with every new bra launch), 30% off discounts, when you're first hired you get a free bra
Cons: sometimes the schedules for the next week aren't put up until the thursday before, customers can be extremely picky and/or annoying

Starting salary: $8.00/hr currently at $8.50/hr


"I love my company. Hands down, the best job I've ever had. "
posted August, 2011

COMPANY RATING

5
starstarstarstarstar

POSITION

Category Supervisor

WORK DATES

Sep, 2009 - Present

LOCATION

,

SALARY RATING

5
starstarstarstarstar

WORK ENVIRONMENT

creative, competitive, team-oriented, entrepreneurial, fast-paced, flexible schedule

Working at Victoria's Secret:

I'm very surprised to hear these reviews considering how much I love my job. I came into the company as a seasonal associate. A few months later I was hired on as a permanent part of the team. Currently I am a category supervisor and am soon being promoted to a Category Manager. This company pours millions of dollars into making Victoria's Secret the best place to work, including an annual Associate Opinion Survey. They DO take this feedback very seriously from a corporate level all the way down to a store level. I'm sure experiences will be different depending on where you go but that has to do with a specific managers leadership style (which isn't always a good one). Having been an associate AND a manager, I've been given countless resources to become a stronger manager, associate, and person. The training they provide to help you connect with the brand and your associates is unbelievably helpful. Coming into retail as a lower level associate WILL INVOLVE MINIMUM WAGE. It's inevitable. The people who don't succeed or move up in this company are almost always people who never wanted to be there in the first place. I have a great relationship with every associate I work with and my employees are very satisfied with their job. 95% of my associates (according to the survey) consider Victoria's Secret a great place to work!

Victorias Secret Salary and Benefits:

Gratis bras (Free, or 15$ buy-in. Free beauty products prior to their launch to enhance personal testimony, special discounts during holiday, ability to combine discount with other offers in the store. Cross brand discount at Bath and Body Works)
Went from 8.50 as an associate to 11.50 as entry level management. Category Managers make $15/hr starting out but work up to 50 hrs/wk and work hard for every penny!


"Not a very good retail company"
posted July, 2011

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Dec, 2010 - Present

LOCATION

Toronto, Canada

SALARY RATING

1
star

WORK ENVIRONMENT

unprofessional

Working at Victorias Secret:

I currently work at the Victoria's Secret in Toronto Canada and as im reading the reviews it is quite sad that even across borders it is still the same BS. I have worked with them as a seasonal and I was hired as a "permanent" associate and I have realized how much this company does not care about their associates.I make 10.25 an hour which sounds good compared to the american stores, but in canada that is still minimum wage and it is expensive to live here! We do not get a raise and the few people selected to get a raise only make a few cents more then us. We are the ones bringing in the cash, without us their company would be nothing and they dont seem to appreciate the hard work that is put into the company. The managers are also very fake and favourtism is very big in the store. The pay is horrible for the amount of hours put in to one week. The call ins are very inconvenient because they schedule you to do a call in before or after your already scheduled shift, which makes it impossible to make concrete plans for the day. They obviuosly dont care that we have a life outside of their greedy inconsiderate store. We are always asked to meet a certian amount for a segment and we are pressured over the walkies to harass customers in other words. Its not going to make your customer want to come back when they have ten associates asking the same person if they are "finding everything okay". It is very difficult to move up in the company and rather than finding associates who have worked there for a while to move up to management,. they decide to hire new managers. The associates have no say in anything and are usually not informed about what is going on within the store or the company. I would not suggest this company if you want to make money and have a peace of mind at work! They are always hiring new people opposed to giving decent hours to whoever worked there before, and my store has lost 5 managers in the past 7 months ( that says something). Even the managers know better!

Victorias Secret Salary and Benefits:

Salary: 10.25
pros: 15 dollar bras, 30 percent discount, 50% off day
cons: terrible management and turn over rates for management being very high, no benefits, no raises, treated like slaves!


"Best Experience of my Life, Lucky to Grow in the Company"
posted July, 2011

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate

WORK DATES

Mar, 2010 - Present

LOCATION

Omaha , NE

SALARY RATING

4
starstarstarstar

WORK ENVIRONMENT

supportive, team-oriented, fast-paced, flexible schedule

Working at Victoria's Secret :

If you're looking for a job where you can literally change someone's life, this is it. I have never had such a positive experience in the workplace. Sometimes those of us that are fortunate enough to work forget to not take the things we do on a daily basis for granted. This is such an inspiring place to work. For starters, they actually give out associate surveys and hold a meeting that we all get paid to be at to discuss the results as a store, during our last one, our store manager even started crying when discussing how much we all inspired her to do her job better. Finding a job with this kind of loyalty and opportunity is so hard to find. I've worked here for 2 years and I can see the changes that Limited Brands and my store have made since the survey we took last year. The fact that this huge enterprise actually cares and listens to it's employees is unbelievable. All the girls are so sweet and the chances that we get with the customers to improve their lifestyles is truly a chance too sweet to give up. It could be a nervous little 12 year old coming in with her mom for her first bra fitting, or my co-worker helped a women who had just had tons of surgeries and was in a hospital bed for 3 months actually change into a bra and got into something that literally changed her life. What about the 65 year old woman who told my coworker "Thank You, for being you, every time I come in here you guys are always so sweet and make me feel sexy, that's why I keep coming back...my own husband doesn't even do that anymore." Or there is the women who just lost 60 pounds and can finally fit into a 38DD bra who starts crying in the fitting room. The young wife trying on lingerie because her husband is coming home from his year long deployment in Iraq. It's experiences like these that make me want to be in the company for my entire life. I have fallen in love with the brand and what it stands for, I wouldn't trade it for the world. You definitely get out of it what you put into it, and after reading some of these reviews my heart is almost broken. One review said it was superficial and you had to be fake and I couldn't disagree more, I am more sincere when I am at work than any other time in my life.

I was reading previous comments about people complaining about having to do too much work for too little pay, and I think it's ridiculous that someone would even say that. If you are expecting to get paid to sit on your ass and watch TV, that's not going to happen anywhere you go. This is such a rewarding job. I get paid a little over minimum wage and I would continue to work here for less than minimum wage in a heartbeat.

It is very fast-paced and you have to be ready to work when you get there, but it's a multimillion dollar company, I don't really know who would expect otherwise. I would recommend this job to anyone.

Overall, best experience ever, I highly doubt I will ever leave this company, even after I graduate with my college degree.

Victorias Secret Salary and Benefits:

Minimum wage, request off gets granted, bra gratis, free mists, free panties, employee discount, opportunity to grow.


"A Great Challenge"
posted July, 2011

COMPANY RATING

4
starstarstarstar

POSITION

Sales Associate (Intimates)

WORK DATES

Apr, 2011 - Present

LOCATION

Bellevue, WA

SALARY RATING

2
starstar

WORK ENVIRONMENT

hierarchical, competitive, supportive, fast-paced, flexible schedule, high-pressure

Working at Victoria's Secret:

Victoria's Secret can be a fun place to work, although it definitely depends on your attitude and ability to sell overpriced lingerie. You really have to be able to put on a show for the customer, which can be hard for some people. I've seen a lot of highly negative reviews on this site, which kind of surprises me since all of my managers seem professional, kind, and willing to help me out, if a little prone to favoritism. Sometimes I wish I had a few more hours, but since my availability is open I get at least 4 or 5 good length days of work a week. Yes, it can be a demanding job for minimum wage, but I appreciate the challenge and the chance to improve my sales abilities. I know that a lot of other companies are more likely to hire associates who have worked at big Victoria's Secret stores, because we learn how to successfully interact hands-on with customers of all shapes and sizes. I work with people on all sides of the human spectrum, I'm alternately praised and given criticism. It's all part of the hustle and bustle of retail.

Victorias Secret Salary and Benefits:

Starting and current salary: 8.75
Perks: Gratis bras with big launches (usually about $15 per bra) free samples, 10 panties for $25 when first hired, 30% store discount (discount also applies at other Limited Brands companies such as Bath and Body Works, La Senza, C.O. Bigelow, and Henri Bendel)


"Love turns to hate then turns to HURT"
posted June, 2011

COMPANY RATING

1
star

POSITION

supervisor

WORK DATES

Jun, 2010 - Present

LOCATION

El Paso, TX

SALARY RATING

1
star

WORK ENVIRONMENT

cut-throat

Working at Victoria's Secret:

Seriously??? any one of those good reviews about VS is BS!!!
you all know that our managers are so demanding and our pay is so little that I feel like I am worthless. our new store manager is so rude and inconsiderate, she is always making my coworker cry or just feel like they are not good employees. There have been tons of new hires and yes it is a way to let some old employees know to leave.....but we remain because in our city getting a job in a clean workning environment is almost impossible with flexibility. there are way too many young girls who dont know the nature of the buisness and it makes the sales floor so difficult and helping customers is their biggest challenge.

here in this city almost 70% of our clients are spanish speaking and our new store manager cannot communicate so we get hated on by most of our customers. I just wish we at least would get aknowledged a lil more when we go a great job then get a huge pay increase.. what all sales associates need is at least $9 an hour to start and you will see such a great difference in our performance.

so back to this el paso store.....if you are reading this than you need to understand that I am speaking as an adult. I do not like to be treated like a child even if it is my agreement to be on good terms with everyone and the customers.....recently there has been chaos and everyone is unhappy. LIMITED BRANDS needs to make new policies and give us real people a chance to work a good pace and good pay. This company is all about money and the employees will remain unhappy and keep quiting and more new hires will just have to keep suffering also. Sad but true.

so for anyone that just started the company or is still working for Victorias Secret, please just keep it professional , complain if you ever feel disrespected and know that you got hired because they need you and like you. but do your best to learn about policies and behavior also become the best sales girl because you feel so good after helping customers in good standing.

hope Limited Brands have access to this website and make changes asap!

i am so frustrated and discouraged everytime i work now.

if you ever need to complain here is an anonymous ethics # 1-888-884-7218

also HR Direct for VS # 1-866-474-4728

complain or file a grievance if you every get disrespected or have a really bad experience please. dont delay! its important to have your voice heard....i thought i could never have my voice heard but i found this website and now please just know i like my job but it needs to get better or feel better.

miss my old store manager, and I miss getting treated as a real person not a robot!

VS employee 2010-2011

Victorias Secret Salary and Benefits:

no perks or benefits. just samples of fragrances and employee discounts.


"I love it!"
posted June, 2011

COMPANY RATING

5
starstarstarstarstar

POSITION

WORK DATES

Mar, 2011 - Present

LOCATION

, WA

SALARY RATING

5
starstarstarstarstar

WORK ENVIRONMENT

Working at Victoria's Secret:

I've been with the company for about 4 months now. I was hired from outside the company as a Category Manager. My twin sister also works for the same company as a Supervisor. My store manager hired me a week before leaving to another store for a temporary position so I only had a week of training, which was difficult, but the other managers, and mostly the associates, taught me everything I needed to know. The pay is good for what I do, and I know that if I keep doing well and my team is doing well, we all have the opportunity for raises. The expectation from my manager is to have a clear and consistent relationship with all of my associates and to ensure that they love their job. My store is a great store, my associates all love being there, and we always make sure that EVERYONE gets their gratis.

If we do hire someone who just doesn't get it, or won't catch on quickly, it causes a lot of problems in customer satisfaction. After a certain amount of time, we cut hours until they catch on. I think that's a pretty normal business strategy...

Victorias Secret Salary and Benefits:

Pros: Great discount, associates who love their job, free merchendise, oppurtunity for advancement.

Cons: Long hours, training could use improvement.

Starting wage: $16
4 weeks vacation
bonuses every quarter, which I use to throw a party for associates.


"You don't even get your $7/hr without a hassle."
posted June, 2011

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

-

LOCATION

,

SALARY RATING

1
star

WORK ENVIRONMENT

Working at Victoria's Secret:

So I've already written a review and given Victoria's Secret's one-way street-style of employment a good bashing, but I failed to mention one last major problem that I want everyone looking into working at VS to be aware of:
FORM OF PAYMENT.
If you insist on working there, despite all of these horrible (but sadly, true) reviews, be sure to immediately set up a direct deposit into your checking account. Don't let the managers consistently blow you off when you want to know how it's done.
Instead of giving you an actual check or some traditional form of payment, Victoria's Secret will give you a CitiBank Prepaid Payroll Card. It's basically a Visa debit card that your pay is automatically loaded onto every 2 weeks (but you have to tell cashiers you want to go the credit route or you'll get charged). So yeah: if you're like me, you don't have a CitiBank anywhere in your entire mid-sized city and therefore can't withdraw cash from your card without paying a $3 service charge. I literally have to pay $3 to get my measly $7 off that card. Sure, I can withdraw more, but it's still utterly ridiculous.
There is nothing about working for these people that benefits you! It ALL benefits them! I'm still looking for the silver lining, I really am, but I don't see it. Oh yeah, the discounts are awesome. Whatever you do, take advantage of them as soon as you're made aware of them, because there is always some implicit expiration date on those employee offers that they conveniently won't mention (I recommend getting your free bra within the first 2 weeks of your employment, starting with On-Boarding, or one of them will come up with some BS about how you waited too long).


"RACIST AND BIAS"
posted May, 2011

COMPANY RATING

1
star

POSITION

SALES ASSOCITE

WORK DATES

Jul, 2010 - Present

LOCATION

, SC

SALARY RATING

1
star

WORK ENVIRONMENT

disorganized, unprofessional

Working at Victoria's secret:

I been working at Victoria secret for some time now, and when I'm at work they never seem greet any of the African American people and rarely speak or try to build customer rapport with the foreign customers.

With the employees they are unfair. IE: There was an employee working there prior to myself that had a tongue ring and she wasn't harassed nearly as much as I was about mine. Even after the tongue ring was removed they found something else to harass me about which were my my clothing. It was nothing revealing, I only showed my shoulders. When there were other associates wearing skirts that were EXTREMELY TOO SHORT.

Also one morning the ASSISTANT MANAGER came into work still drunk, not hung over, DRUNK. She was in no condition to work. Which left me by myself on the floor for about 3 -4 hours. And said to just sweep it under rug. "Just act like this never happened" was what I was told to say.

When I told my manager I want to participate in the AIM program, she began to cut my hours. And it wasn't gradual. One week 30 hrs next week 7 hrs. And this was back in November, I'm STILL receiving only 14 hrs for every two weeks.

They never thank anyone for anything. The only thing you will ever get a "God Job" over the headset for is getting the customers to open a Victoria Secret Angels Credit Card aka Reward Card.

I don't see anything positive about Victoria Secret.

Victorias Secret Salary and Benefits:

$8.00 starting 8.24 now
no vacation time, or any of those other perks.


"Definitetly stressful."
posted May, 2011

COMPANY RATING

1
star

POSITION

sales associate

WORK DATES

Jul, 2009 - Present

LOCATION

Boca Raton, FL

SALARY RATING

1
star

WORK ENVIRONMENT

Working at Victorias Secret:

It was my first retail job ever. Boy was that a mistake, I picked up on everything really fast because you have no choice. You will get eaten alive if you don't know everything about your product in a week or less. I agree with a lot of these posts. I feel like I'm overworked and underpaid. I work in an extremely high volume store 11million a year. I've worked as much as a 15 hour day before with an hour break. The managers definitely just look out for themselves and blame all of the associates if their segment is not met instead of taking the blame themselves. I'm not going to bash all of my managers because 2 of them are AMAZING, and probaly the only reason I am still there other than the awesome associates I work with and have become so close to. I definitely think these reviews have a lot to do with your managers making the experience for you. Credit is way too much of a focus. Sometimes I feel like credit is for the store more than for the customers benefit. Half the time the managers will get credit on the board because they avoid the word credit while the customer is opening up an account thinking it is just a rewards card.

PROS: the 15$ bras, 30% discount, and amazing girls i have met there.
CONS: overworked, underpaid, nagging managers, unappreciated.

Victorias Secret Salary and Benefits:

starting salary: $7.25/hour current $7.44 (After 2 years of employment)


"Not for everyone. You make the best or worst of it."
posted May, 2011

COMPANY RATING

2
starstar

POSITION

Sales Associate

WORK DATES

Jun, 2010 - Present

LOCATION

Chicago, IL

SALARY RATING

1
star

WORK ENVIRONMENT

competitive, team-oriented, fast-paced, high-pressure

Working at Victoria's Secret:

I have worked for Victorias for just over half a year and I must say that it has been a very ambivalent experience. The job has taught me to be more assertive, competitive, and fast-paced. I work with wonderful girls who surprisingly do not create drama. With over 100 in the store you would think... but it is true, the job is very demanding that there is not time for the nonsense.

The pressure is very high. If you are not in coherence with your manager the experience will be very stressful. You have to learn to adjust quickly to a culture that is very demanding. 80% of the mangers at VS are very approachable and understanding when it comes to teaching or coaching you. The other 20% I don't interact with. If you come from another type of retail experience, prepare yourself for a rude awakening.

You will meet international customers so your communications skills have to be up to par.

Pros: Free bras, $15 gratis bras, fragrance gratises, hefty discount, beautiful location.
Cons: High customer volume, stressful, competitive, uncertain.


"Not worth anyone's time."
posted May, 2011

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

-

LOCATION

Baton Rouge, LA

SALARY RATING

1
star

WORK ENVIRONMENT

strict, disorganized, high-pressure

Working at Victoria's Secret:

I'm just going to go ahead and say that most of these negative reviews ring very true to my own experience working here.

-Training is horrible. They will talk about "Listen, Connect, Inspire" non-sense for 3 straight hours at "On-boarding", but then they won't tell you basic things that are significant to an employee: when you're getting paid, how shifts are normally scheduled, what specific merchandise the employee discounts can be applied to, etc.

-When you ask other associates questions like the ones mentioned in the previous con, expect to get different answers from everybody. Because they don't know, and it's really not their responsibility to tell you. It's the managers' responsibility!

-The hours are TERRIBLE. If you're choosing Victoria's Secret's minimum wage over a lucrative job like bar-tending because you think the hours are better, think again. They'll schedule you anywhere from 4 in the morning to...well, 4 in the morning. If you're closing, you could easily stay up all night folding panties. That's not an exaggeration. And make sure you ask a manager how the panties are supposed to be folded and organized, because they're very picky about this, but they won't tell you how it should be done before you do it wrong. They'd rather tell you when you've already done it wrong and then make you re-do it. NOT LYING. Panties and bras are not rocket-science, but they certainly try to make it out to be.

-You know that little thing called a schedule? Something you can rely on and make plans around? That becomes a luxury when you work at Victoria's Secret. They'll put you "on-call", and this means that you basically will not find out if you're working that shift or not until 2 hours in advance of the shift. Hope it doesn't take you 2 hours to get cute and drive over there. Oh, and don't wait for them to call you. The girl training you may tell you that they'll call you, but you're supposed to call them. Nevermind the fact that they're the ones that know whether or not they need you, and nevermind the fact that they're already tying up YOUR time and may not pay you a dime for it.

-Have you ever been a customer who can't get a nagging sales associate off your back? Prepare to be on the other side of that. They want you to HOVER over customers. It's not enough to ask them if they need help or find the bra they want. Most customers who want help will readily ask for it, and of course it's your job to measure them to do whatever you need to do to satisfy them. But if they want to browse, let them browse, people! Just don't let them browse in front of a manager, because they will fuss at you over the headset and then spout off some sales goals for the segment.

-And finally, the pay is minimal. It's just not worth it. If you think this job is the best you can get, give yourself some credit. They'll ask you to come in at 9 o'clock at night to fold panties (or God knows what else-I like "inane" from another reviewer), you may stay until midnight, and then you'll get paid a whopping $20 with taxes taken out. Not worth your time.


"My Honest Experience: Horrible"
posted May, 2011

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

-

LOCATION

Baton Rouge, LA

SALARY RATING

1
star

WORK ENVIRONMENT

strict, high-pressure

Working at Victoria's Secret:

I understand that some people on here have had an excellent experience working at Victoria's Secret and it offends them to see reviewers be so harsh and negative toward the company they're loyal to. I also understand that different locations have different people, and who you're working with makes all the difference in the world.
But I feel the need to be honest about my experience at one of the Victoria's Secret locations in Baton Rouge.
First of all, props to the VS sales associates. They are wonderful employees, and Victoria's Secret does not deserve them at the rock-bottom price of $7.50/hr. For whatever reason, whether it's because they like the discounts on the merchandise, actually need the little bit of money they get, or think there's something "glamorous" about being a sales associate at Victoria's Secret, they try really frickin' hard and get next to nothing in return. If they just love and desperately want to do retail, I would recommend that they go work for a locally-owned business where the manager will train them properly (give them all the information they need upfront), they can work normal, daytime hours, have a real schedule in which you actually KNOW whether or not you're going to be working that day and can make plans, and just overall be more appreciated for their hard work and persistence in getting the job done right. This will sound bad, but I kind of feel like some of the associates are actually brainwashed by management. They seem to think that bras and panties are the most important thing in the world, and those panties MUST be organized in rainbow color order or the whole store will crumble.
I'm just going to go ahead and say that most of these negative reviews ring very true to my own experience working here.
-Training is horrible. They will talk about "Listen, Connect, Inspire" non-sense for 3 straight hours at "On-boarding", but then they won't tell you basic things that are significant to an employee: when you're getting paid, how shifts are normally scheduled, what specific merchandise the employee discounts can be applied to, etc.
-When you ask other associates questions like the ones mentioned in the previous con, expect to get different answers from everybody. Because they don't know, and it's really not their responsibility to tell you. It's the managers' responsibility!
-The hours are TERRIBLE. If you're choosing Victoria's Secret's minimum wage over a lucrative job like bar-tending because you think the hours are better, think again. They'll schedule you anywhere from 4 in the morning to...well, 4 in the morning. If you're closing, you could easily stay up all night folding panties. That's not an exaggeration. And make sure you ask a manager how the panties are supposed to be folded and organized, because they're very picky about this, but they won't tell you how it should be done before you do it wrong. They'd rather tell you when you've already done it wrong and then make you re-do it. NOT LYING. Panties and bras are not rocket-science, but they certainly try to make it out to be.
-You know that little thing called a schedule? Something you can rely on and make plans around? That becomes a luxury when you work at Victoria's Secret. They'll put you "on-call", and this means that you basically will not find out if you're working that shift or not until 2 hours in advance of the shift. Hope it doesn't take you 2 hours to get cute and drive over there. Oh, and don't wait for them to call you. The girl training you may tell you that they'll call you, but you're supposed to call them. Nevermind the fact that they're the ones that know whether or not they need you, and nevermind the fact that they're already tying up YOUR time and may not pay you a dime for it.
-Have you ever been a customer who can't get a nagging sales associate off your back? Prepare to be on the other side of that. They want you to HOVER over customers. It's not enough to ask them if they need help or find the bra they want. Most customers who want help will readily ask for it, and of course it's your job to measure them to do whatever you need to do to satisfy them. But if they want to browse, let them browse, people! Just don't let them browse in front of a manager, because they will fuss at you over the headset and then spout off some sales goals for the segment.
-And finally, the pay is minimal. It's just not worth it. If you think this job is the best you can get, give yourself some credit. They'll ask you to come in at 9 o'clock at night to fold panties (or God knows what else-I like "inane" from another reviewer), you may stay until midnight, and then you'll get paid a whopping $20 with taxes taken out. Not worth your time.

All in all, not a good job unless you're extremely desperate...but you're probably not that desperate.

But I will close with a good point about my experience: the sales associates were very sweet and extremely hard workers. No need to worry about drama among female associates because you're worked like a dog and you won't have time for it.


"If you have a VS app tear it up and trash it"
posted April, 2011

COMPANY RATING

1
star

POSITION

category supervisor

WORK DATES

Jan, 2008 - Present

LOCATION

, FL

SALARY RATING

1
star

WORK ENVIRONMENT

Working at Victoria's Secret:

If you enjoy being underpaid and overworked, mistreated, abused physically by customers and the company will never support you (customer is first), exhausting hours that your scheduled shift time is never correct expect to come in early or stay later without your permission, requesting time off is just as impossible as seeing a REAL santa claus, if you are sick (diarrarhea,vomitting, bleeding, or fainting) expect to continue to work you will NOT be sent home ( i've seen an associate black out in our stock while she was passed out on the floor my store manager just stepped over her like it was nothing, no reason to be alarmed or worried), majority of our associates barely get breaks for 7+hr shifts, sometimes you will have to work off the clock,like clock out even though you're still working in the store (associates and management), giving $5-$20 for "fake" charaties...
the list goes on & will be different from store to store but overall if you're up for all that Victoria's Secret demands the job is yours, the company is always hiring because they have an outstanding turnover rate of 131%(hint hint)

pros: gratises 15 dollar bra buy in or free, free beauty products gratises, reputation you work for the glamorized Victoria's Secret but keep in mind you are a sales associates not a VS ANGEL model the lifestyles are different
cons: need i say more, overall it's not worth it this job is not for everyone

Victorias Secret Salary and Benefits:

$7.00starting/$9.05 current day
my advice start in a city higher pay, better yet go to college get a degree to work in corporate


"Terrible."
posted April, 2011

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

-

LOCATION

SALT LAKE CITY, UT

SALARY RATING

1
star

WORK ENVIRONMENT

hierarchical, strict, competitive, fast-paced, disorganized, political, unprofessional

Working at Victoria's Secret:

I hated working here. Hated, hated, hated. It is unreasonable to not be paid commission for a sales job, first of all. I got no hours.. maybe because I felt it was soul sucking to be pressured to sell items a poor woman in Cambodia probably worked her fingers bloody for 15 cents an hour to make. I HATE pushy sales people. So while I was helpful, I did not feel comfortable being pushy because if I were the customer in that situation.. I would just leave! One thing that drove me absolutely nuts is being scheduled until 10:30 and being made to stay doing inane tasks until midnight. When you work 50 hours a week between two jobs, those extra few hours when I could be sleeping before my next job are crucial. I am an extreeemely hard worker. I always want to have a good recommendation if I go to a new place. At VS, no matter how hard I worked the managers would tear me down and say I wasn't doing enough or that I wasn't doing it right. Bull!! If I asked a question, they would do their best to make me look like an idiot in front of customers and/or coworkers, whoever was more convenient. I know what it is to work hard, believe you me. I tried so hard. I came home crying multiple times because the managers had made me look so stupid in front of others, but I promised I'd push through it. The week I quit, I was scheduled for a meeting and one 4-hour call-in. I was furious, and I was done. Yeah, it was great when you got free stuff and discounts.. but when you hate the time before and after work, and don't get paid enough to even afford the discounted merchandise, none of it is worth it.

Victorias Secret Salary and Benefits:

Pros: I guess I liked being able to dress up and look cute at work.. $15 bras, occasional free merchandise (if you find out about it in time)
Cons: Horrible pay, rude management, horribly soul sucking work


"HORRIBLE JOB! "
posted February, 2011

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Oct, 2010 - Present

LOCATION

Walnut Creek , CA

SALARY RATING

1
star

WORK ENVIRONMENT

strict, competitive, team-oriented, fast-paced, disorganized, high-pressure, unprofessional

Working at Victoria's Secret :

Ive always wanted to work at VS but now that I do I hate it. They pressure you to sell which turns a lot of customers off, were yelled at when we don't offer bra fittings to everyone. There is no training they just throw you out on the floor and expect you to learn on your own .The managers tell us if someone is browsing to get them in the fitting room and get them to try stuff on and they will buy it and i don't feel comfortable making someone go to the fitting room if they just want to look around. We don't make commission so I don't get why its such a BIG deal. I was hired as a seasonal associate and expressed to all the managers i wanted to stay after the season and was told to just learn as much as i can and show passion which i did and still haven't been told if i'm being kept, it is Feb and the season ended in january, Ive asked several times who is staying and they said they still havent made a decision, i think its the managements responsibility to tell seasonal associates whats going on I shouldnt have to ask twice a month. I tried to transfer to a store closer to my house and was told that i cant transfer i have to reapply and reinterview for a company i already work for? I did it anyways and was told to talk to the GM to make sure they werent going to keep me and she told me all seasonal associates are being termed out of the system at the end of Feb. anyways. Umm thanks for the notice a week and a half before the end of the month? There is also a manager there NO ONE likes she is honestly the rudest person i have ever met and customers complain about her daily but they wont fire her because they dont want her to get unemployment.. WOW great management. Oh and everything is overpriced and doesnt hold up very well got a bra and it was falling apart after a month.

Victorias Secret Salary and Benefits:

pros:
30% discount on non sale items
and occasional free samples

cons:
terrible hours
bad pay
horrible management


"Best Job Thus Far"
posted February, 2011

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate

WORK DATES

Sep, 2009 - Present

LOCATION

Beavercreek, OH

SALARY RATING

2
starstar

WORK ENVIRONMENT

creative, open-door, competitive, supportive, team-oriented, fast-paced, flexible schedule, high-pressure

Working at Victoria's Secret:

Victoria's Secret has given me an over all excellent experience as an employee. I see previous employees complaining about hours and having to get credit on the board, but that's part of what a job is. I love that Victoria's Secret strives to exceed other stores with their customer experience. One thing i've noticed to is if you make an effort at your store and show your managers you love you job and love working there, you do receive more hours and they come to you to cover shifts first because they know you're not just there for a paycheck.
The store I am at now has a great staff who is inclusive to all associates and makes the workplace fun. I feel sorry for anyone who doesn't have managers as awesome as mine!

Victorias Secret Salary and Benefits:

Pros:
30% discount
$15 gratis bras, free sample fragrances
opportunities for advancement

Cons:
generally around 15 hours a week

Starting Salary: $7.50


"Best Job Thus Far"
posted February, 2011

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate

WORK DATES

Sep, 2009 - Present

LOCATION

Beavercreek, OH

SALARY RATING

2
starstar

WORK ENVIRONMENT

creative, open-door, competitive, supportive, team-oriented, fast-paced, flexible schedule, high-pressure

Working at Victoria's Secret:

Victoria's Secret has given me an over all excellent experience as an employee. I see previous employees complaining about hours and having to get credit on the board, but that's part of what a job is. I love that Victoria's Secret strives to exceed other stores with their customer experience. One thing i've noticed to is if you make an effort at your store and show your managers you love you job and love working there, you do receive more hours and they come to you to cover shifts first because they know you're not just there for a paycheck.
The store I am at now has a great staff who is inclusive to all associates and makes the workplace fun. I feel sorry for anyone who doesn't have managers as awesome as mine!

Victorias Secret Salary and Benefits:

Pros:
30% discount
$15 gratis bras, free sample fragrances
opportunities for advancement

Cons:
generally around 15 hours a week

Starting Salary: $7.50


"Selfishhhhh"
posted January, 2011

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Sep, 2009 - Present

LOCATION

, NJ

SALARY RATING

1
star

WORK ENVIRONMENT

disorganized, high-pressure, unprofessional

Working at Victoria's Secret:

You will never realize how selfish people really are until you start working for this company. Never in my life have I seen such selfish managers who just care about themselves and take advantage of associates just so they can get their bonuses and make their segments so they look good!! They will squeeze everything they can out of you! They act like they care about you but they will make it known that you are easily disposable and replaceable. Anyone would think that associates that work for Victoria's Secret get paid commission but they don't. People come and go from this job because of the way they are treated. Most employees realize that it is not worth their time; wow I guess thats why mostly all of the category managers left this god forsaken place. You can do your very best here, but don't expect to be appreciated or rewarded for it because the managers are way to busy worrying about themselves. All of the positive comments about this place really made me write this review because believe me, sooner or later you will get fed up with it.

Victorias Secret Salary and Benefits:

pros: Free bras once in awhile
free beauty (if any managers let you know about it)
30% discount (not on sale items)

cons: inconsistent managers
no commission
bad pay


"eh..."
posted January, 2011

COMPANY RATING

3
starstarstar

POSITION

Sales Associate

WORK DATES

-

LOCATION

San Diego, CA

SALARY RATING

1
star

WORK ENVIRONMENT

Working at Victoria's Secret:

Extremely sales oriented, lots of pressure to sell and open credits. The hours are horrible. Including the amount you get each week and the time you have to work. Sometimes you'll only get on calls or a 4hr shift a week. The work hours range from 4 am all the way to 1am. No consistency at all. If your at the bottom of the food chain you won't live off your paycheck, you'll barely survive off it. Great High School job tho.


"LOVEEE"
posted December, 2010

COMPANY RATING

4
starstarstarstar

POSITION

Sales Associate

WORK DATES

Sep, 2010 - Present

LOCATION

Woodbury, MN

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

Working at Victoria's Secret:

My store is really great. I know some people say they hate their store and it all depends on if the store has the right managers and people to make it run smoothly. We focus on the customers and making sure their needs are taken care of. We're all friendly and the work environment is great. You have a happy customer they'll buy more and that'll keep the store up and running. I love my job it gets hectic sometimes but its all worth it in the end and it gives me time to get away from my home life and hang out. I get a lot of hours because my availability is completely open so if you don't make your availability open your hours will be reduced.

Victorias Secret Salary and Benefits:

Pros: Gratis bra. $15 bras when they come out with a new one

Cons: Customers who do things to the bra and expect it to be returned and get angry [it sucks but they rarely happen]

Salary: $8/hr


"Hard work pays off!!"
posted November, 2010

COMPANY RATING

4
starstarstarstar

POSITION

Catagorey Supervisor

WORK DATES

Nov, 2009 - Nov, 2010

LOCATION

San Francisco, CA

SALARY RATING

4
starstarstarstar

WORK ENVIRONMENT

creative, competitive, supportive, fast-paced, high-pressure

Working at Victoria's Secret:

It's disappointing to see so many negative comments on here. If you don't like your job...FIND A NEW ONE. It takes a very special person and personality to fit Victoria's Secret. It's not a job for people who want a retail job...it's about business. Meaning that you make sales and create a great experience for our client. If all you want to do is say hi to people and walk around all day this isn't for you...you actually have to work!!

Victorias Secret Salary and Benefits:

Started as an associate @ 9.79/hr
Now as category supervisor @ 13.00/hr
FREE bras and sample perfumes
30% discount on merchandise


""
posted October, 2010

COMPANY RATING

4
starstarstarstar

POSITION

cat manager

WORK DATES

Jun, 2008 - Present

LOCATION

mesa, AZ

SALARY RATING

2
starstar

WORK ENVIRONMENT

fast-paced

Working at Victoria's Secret:

i like my job and take it seriously. yes i will admit that the pay isnt as much as i think it should be considering all the bs we go through. I still want to do my best and feel like i am fair with my associates. i may be a little mean but think about it if your an associate jus standing around doing nothin think this. if u dont talk to a customer they dont buy anything...if they dont buy anything we dont make out plan...we dont make plan you (associate) dont get hours. then u get on here and complain. bottom line TAKE YOUR JOB SERIOUSLY

Victorias Secret Salary and Benefits:

we dont get paid a lot but we get 45-50 dollar items free or for 15 dollars, we get 30-40 percent off full price items. during holidays we get up to 60 percent off... and managers take money they have earned and reward associates for good deeds


""Extremely Inconsiderate""
posted October, 2010

COMPANY RATING

1
star

POSITION

Sales Associate (PINK)

WORK DATES

Jun, 2010 - Present

LOCATION

Buffalo, NY

SALARY RATING

1
star

WORK ENVIRONMENT

fast-paced, high-pressure

Working at Victoria's Secret:

This job is fine for someone with absolutely nothing to do, who can take being annoyed by snobby CSL's and selfish managers. You are hounded all day to open credit, and making segments and you are not paid commission just 8 $ an hour. They are very inconsiderate of your personal life when you need to call off for a shift. It's your responsibilty to make sure your shift is covered or you will be PUNISHED. They make sure that employee's know that they are easily disposable.
Pros
15 $/Gratis Bra's
30 % Discount off Full Priced Items
Very Friendly Co-Workers

Victorias Secret Salary and Benefits:

8.00 per hour starting salary


"High Pressure on the Sales Floor"
posted September, 2010

COMPANY RATING

5
starstarstarstarstar

POSITION

Merchandise Flow Supervisor

WORK DATES

Jul, 2008 - Present

LOCATION

, OR

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

open-door, supportive, team-oriented, fast-paced, high-pressure

Working at Victoria's Secret:

I have worked for the company for a little over 2 years. I started out as a seasonal employee just helping out with the grand opening after the remodel, Started out as a cashwrap and sales associate, and eventually migrated into the backroom and got promoted to the Sales Support Lead role and then into the Merchandise Flow Supervisor. I love my job in the backroom and enjoy dealing with all the product. I would never return to working on the floor though. WAYYY to selling focused and not a relaxed environment especially during peak segments. Very credit focused! My managers have been awesome and I think, for me anyways the scheduling is fair, maybe because im a supervisor?

Victorias Secret Salary and Benefits:

Supervisors work just about as hard as managers but no benefits or PTO.
Paid is alright. started at 8.50 now making a little over 11.50. Raises every spring they are small though.
30% off full priced merchandise
15$ buy in on new bras


""
posted May, 2010

COMPANY RATING

4
starstarstarstar

POSITION

WORK DATES

Jun, 2009 - Present

LOCATION

, WA

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

team-oriented, high-pressure

Working at Victoria's Secret:

Definitely a high pressure job most of the time! There is a lot to keep in mind to ensure that goals are made and every customer gets a great experience. Focuses for the day are based on customer-feed back and my store manager and other managers are very passionate about being the best place for our customers to experience. LOVE the products and all the newness!! Team atmosphere, on-going training and lots of positive reinforcement, for example our managers will give you prizes or way-to-go cards to show they appreciate your performance. I will admit there is pressure to get people to sign up for the Angels credit card but if you ask every customer you do not need to be pushy to meet your goal.

Victorias Secret Salary and Benefits:

started at $8.55 and have gotten two raises and one promotion in little under a year. Now I make 10$ an hour even. 40% discount on full price and free or huge discounts on new items.


""
posted May, 2010

COMPANY RATING

1
star

POSITION

WORK DATES

Oct, 2009 - May, 2010

LOCATION

Albuquerque, NM

SALARY RATING

1
star

WORK ENVIRONMENT

strict, competitive, fast-paced, disorganized, high-pressure, unprofessional

Working at Victoria's Secret:

When you first start they make everything seem like its going to be the best job or that they'll work around you or as if there concerned about your opinions but they're not. Their main focus is about meeting segments and credit. They confuse you to think that if you sale more and make each segment that you will get more hours. It really is a load of crap. i've been there since October of last year and I've been only on, on/calls. Managers are rude and have a special pick of favorite employees. If they don't like you they will make it known. I tried asking the managers for more hours but instead of giving the already employees more hours they instead hired 7 new people. so work there if you want to but I believe its a complete waste of your time and you won't make much profit from it either.

Victorias Secret Salary and Benefits:

Pros
FREE sample perfumes, $15 Bras, 30% off full sale items.
Cons
Terrible scheduling, Managers are rude and money pay not worth the time spent there.


""
posted March, 2010

COMPANY RATING

5
starstarstarstarstar

POSITION

cashier

WORK DATES

Sep, 2009 - Present

LOCATION

miami beach lincoln road, FL

SALARY RATING

5
starstarstarstarstar

WORK ENVIRONMENT

Working at Victoria's secret:

Agree - LOOOOOVVE my job!everyone is so great! always excited to go to work and i am really enjoying working there. what i would like to say to haters - dont wish it was easier - wish u were better! love u my store!!! =)


"Good Job!"
posted March, 2010

COMPANY RATING

5
starstarstarstarstar

POSITION

Sales Associate

WORK DATES

Sep, 2009 - Present

LOCATION

Maumee, OH

SALARY RATING

4
starstarstarstar

WORK ENVIRONMENT

Working at Victoria's Secret:

I am in my second year of college and have been working for Victoria's Secret for about 7 months. I came across this website and all I saw were negative comments. I would like to change that!! I love my job, the people I work with, and most of the customers! My managers make us want to come to work and provide great customer service to our customers! The negative comments I read made me want to write this review; I love my job! Maybe the atmosphere just fits my personality, or it could be that I am studying fashion, but I do like my job, my managers, and all of my co-workers! :)


"I hate it"
posted January, 2010

COMPANY RATING

1
star

POSITION

associate

WORK DATES

Aug, 2009 - Present

LOCATION

doral, FL

SALARY RATING

1
star

WORK ENVIRONMENT

Working at Victoria's secret:

I hate working here !!! you work 2 times a week with shifts of 5 hours each. And get paid $7 something an hour !!!! all the managers care about is credit, credit, credit. They say if we get them credit cards we get more hours but we all know that is not true ! at first i would get them two to three a day hoping that they give me more hours and the never did :( i talked to my manager and they told me that they would give me more hours but they never did so i stopped stressing about the credit cards and my hours still remaind the same. They clearly have favorites there and some of the cash leads are rude and lie to save them selfs

Victorias Secret Salary and Benefits:

pros: every now and then we get to buy the new bras for 15 dollars and we get 30% off the whole store if it is not no sale

cons: managers dont care about you, no hours, little pay, and cash leads treat you bad


""
posted January, 2010

COMPANY RATING

2
starstar

POSITION

Sales Associate

WORK DATES

Apr, 2008 - Present

LOCATION

, CT

SALARY RATING

2
starstar

WORK ENVIRONMENT

Working at Victoria's Secret:

A lot of pressure is put on associates to open credit cards, sell launch bras/fragrances/etc., greet customers as soon as they enter the store and ask them who they are shopping for, etc. It really gets ridiculous at times. I feel bad for customers because they seem annoyed by the fact that I constantly ask them for help because my manager is screaming into my headset to make sure the woman in the leather jacket is finding everything she's looking for. It's OK to let people browse sometimes. Also, be prepared for terrible hours during sale periods. I have been at the store til 4 am sometimes and we still didn't finish. Also, have been working there almost 2 years and still haven't gotten a raise. Expect to be on call for a while when you first start.

Victorias Secret Salary and Benefits:

Pros: 30% discount on full price items, an occasional free bra/fragrance (rare)
Cons: too much pressure put on associates, hours aren't that great, can be very stressful


""
posted October, 2009

COMPANY RATING

3
starstarstar

POSITION

category manager

WORK DATES

Apr, 2006 - Present

LOCATION

orlando, FL

SALARY RATING

3
starstarstar

WORK ENVIRONMENT

creative, competitive, team-oriented, fast-paced

Working at Victoria's Secret:

Pros: Salary, Opportunity for growth in the co., Team-based environment.,
Fun and stressful at the same time, but hey its retail. What i dont get is that people (former associates) say that not enough hrs, the pay etc.. Its true to an extent. It could be better I agree. However I believe that if you are determined and passionate about what you do you will get far. I did it and its taken me where I am today. If people actually begin to see their work place more than just a job then, it will be better for them if they make it better. Demonstrating dedication and true hard work does pay off, believe me I know. ;) On the other side those that have a negative experience with (A) Victoria's Secret store may have unfortunately had the opportunity to work with a non-cohesive management team. That has to do a lot with how the rest of the team(associates) and customers feel to "shop"/ "work" there.

Victorias Secret Salary and Benefits:

$10-$18
3 wks paid vacation
Bonuses 2x a yr.
health benefits


"Unsure"
posted June, 2009

COMPANY RATING

2
starstar

POSITION

WORK DATES

Jun, 2009 - Jun, 2009

LOCATION

Orland Park, IL

SALARY RATING

2
starstar

WORK ENVIRONMENT

hierarchical, strict, competitive, fast-paced, disorganized, high-pressure

Working at Victoria's Secret:

The pay here is less than nothing compared to the money that this store brings in and you would make off of commission. Managers are inconsistant with policies and procedures causing employees to be confused and customers to be angry. Discount is decent but only on items that are not on sale. There is no real training, but it is needed. Count on being at work earlier and leaving later than other mall store employees (including department stores). Store does not give a lot of hours and give inconvenient on-calls where the employee has to call in before a shift to see if they have to work that day. Managers will keep you after your shift even if you have worked an eight or nine hour day. Your main job is to meet the managers personal money goals every two hours and get credit cards. Managers nagg you about meeting sells goals and selling certain items when there is never enough product available, but you are still blamed. They are very annoying about everything, Good Luck if you are to work here, you'll need it.

Victorias Secret Salary and Benefits:

Pros:
Discounted bras and beauty products sometimes
Non-management co-workers are nice and supportive

Cons:
Nagging Managers
Inconsiderate hours
Inconsistant Management


"The clothes are nice, but not worth it."
posted April, 2009

COMPANY RATING

1
star

POSITION

Sales Associate

WORK DATES

Apr, 2007 - Jan, 2009

LOCATION

Clearwater, FL

SALARY RATING

1
star

WORK ENVIRONMENT

strict, competitive, disorganized, high-pressure, unprofessional

Working at Victoria's Secret:

It's not a place to work if you need to support your family. It's for teens who need extra money to buy a pair of jeans or something. They want you to be available everyday of the week for there convenience, but don't give you a lot of hours. I would only get 3-4 days 5-6 hours a day. One/two of those days would be O/C meaning if they needed you they would call you. So so much for making plans for that day when you have to wait for a call. If you don't sell any credit cards they have a list and put you under "Losers" (very unprofessional). You have to go to these meetings where they teach you the same things over and over again. The managers treat you like your a child and yell. They are very "stuck up". People think that to work for Victoria's Secret is great, but your better off working at Target. There's probably more, but that's all that comes to mind now.

Victorias Secret Salary and Benefits:

CONS: All sales associates are part-time. Just managers work full-time. They start you with $7.50 and give you a raise once a year which was 30 cents. There is very high-pressure about selling credit cards. There are NO benefits. You get a 30% discount, but you can't use it on sale items. If panties are 5 for $25 or other offer you have to choose between your discount or the offer. When you work there you don't get any free pantie coupons in the mail.
PROS: You get free bras and perfumes.


"ahhhh..."
posted March, 2009

COMPANY RATING

0

POSITION

WORK DATES

Mar, 2009 - Mar, 2009

LOCATION

, NY

SALARY RATING

0

WORK ENVIRONMENT

Working at Victoria's secret:

I have been training to be a Store Mgr & I can see that the training program is not clear, and it's only a couple of weeks. My co-mgr's salaries are almost the same as mine and I feel everything is being shoveled down my throat. Not alot of direction is given in my case to succeed coming from the outside. Overwhelmed & underpaid ...) :

Victorias Secret Salary and Benefits:

It seems they reward you greatly if u do well. Perks...


"Pay is low but job is easy"
posted February, 2009

COMPANY RATING

3
starstarstar

POSITION

Sales Associate

WORK DATES

- Present

LOCATION

, IN

SALARY RATING

2
starstar

WORK ENVIRONMENT

Working at Victoria's Secret:

pros: It's a very easy job with a pleasant atmosphere. The job isn't very difficult.

cons: You have to push the store credit card to the point of absurdity and the pay is on the low side.

Victorias Secret Salary and Benefits:

$8.25 an hour.


"Too much pressure"
posted January, 2008

COMPANY RATING

2
starstar

POSITION

Store Manager

WORK DATES

Mar, 2002 - Aug, 2006

LOCATION

Eatontown, NJ

SALARY RATING

2
starstar

WORK ENVIRONMENT

fast-paced, high-pressure

Working at Victoria's Secret:

I would describe the company as inconsistent. Policies and procedures change often which is very frustrating. As a store manager you report to a DM-district manager. This is the person who decides how you run your business. I had many different DMs over the years and they all were pretty different.

You end up working between 50-80 very stressful hrs per week. The company is very driven and they want to be the best at any cost. They squeeze everything they can out of their managers and then some. When you do well they do lavish praise on you but if do not so well…expect to be seriously chastised. The dress code is a black suit everyday.

Victorias Secret Salary and Benefits:

Your pay relative to how many hours you worked is low. I earned in the $50s.