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Definitely a high pressure job most of the time! There is a lot to keep in mind to ensure that goals are made and every customer gets a great experience. Focuses for the day are based on customer-feed back and my store manager and other managers are very passionate about being the best place for our customers to experience. LOVE the products and all the newness!! Team atmosphere, on-going training and lots of positive reinforcement, for example our managers will give you prizes or way-to-go cards to show they appreciate your performance. I will admit there is pressure to get people to sign up for the Angels credit card but if you ask every customer you do not need to be pushy to meet your goal.
started at $8.55 and have gotten two raises and one promotion in little under a year. Now I make 10$ an hour even. 40% discount on full price and free or huge discounts on new items.
When you first start they make everything seem like its going to be the best job or that they'll work around you or as if there concerned about your opinions but they're not. Their main focus is about meeting segments and credit. They confuse you to think that if you sale more and make each segment that you will get more hours. It really is a load of crap. i've been there since October of last year and I've been only on, on/calls. Managers are rude and have a special pick of favorite employees. If they don't like you they will make it known. I tried asking the managers for more hours but instead of giving the already employees more hours they instead hired 7 new people. so work there if you want to but I believe its a complete waste of your time and you won't make much profit from it either.
Pros
FREE sample perfumes, $15 Bras, 30% off full sale items.
Cons
Terrible scheduling, Managers are rude and money pay not worth the time spent there.
Agree - LOOOOOVVE my job!everyone is so great! always excited to go to work and i am really enjoying working there. what i would like to say to haters - dont wish it was easier - wish u were better! love u my store!!! =)
I am in my second year of college and have been working for Victoria's Secret for about 7 months. I came across this website and all I saw were negative comments. I would like to change that!! I love my job, the people I work with, and most of the customers! My managers make us want to come to work and provide great customer service to our customers! The negative comments I read made me want to write this review; I love my job! Maybe the atmosphere just fits my personality, or it could be that I am studying fashion, but I do like my job, my managers, and all of my co-workers! :)
I hate working here !!! you work 2 times a week with shifts of 5 hours each. And get paid $7 something an hour !!!! all the managers care about is credit, credit, credit. They say if we get them credit cards we get more hours but we all know that is not true ! at first i would get them two to three a day hoping that they give me more hours and the never did :( i talked to my manager and they told me that they would give me more hours but they never did so i stopped stressing about the credit cards and my hours still remaind the same. They clearly have favorites there and some of the cash leads are rude and lie to save them selfs
pros: every now and then we get to buy the new bras for 15 dollars and we get 30% off the whole store if it is not no sale
cons: managers dont care about you, no hours, little pay, and cash leads treat you bad
A lot of pressure is put on associates to open credit cards, sell launch bras/fragrances/etc., greet customers as soon as they enter the store and ask them who they are shopping for, etc. It really gets ridiculous at times. I feel bad for customers because they seem annoyed by the fact that I constantly ask them for help because my manager is screaming into my headset to make sure the woman in the leather jacket is finding everything she's looking for. It's OK to let people browse sometimes. Also, be prepared for terrible hours during sale periods. I have been at the store til 4 am sometimes and we still didn't finish. Also, have been working there almost 2 years and still haven't gotten a raise. Expect to be on call for a while when you first start.
Pros: 30% discount on full price items, an occasional free bra/fragrance (rare)
Cons: too much pressure put on associates, hours aren't that great, can be very stressful
Pros: Salary, Opportunity for growth in the co., Team-based environment.,
Fun and stressful at the same time, but hey its retail. What i dont get is that people (former associates) say that not enough hrs, the pay etc.. Its true to an extent. It could be better I agree. However I believe that if you are determined and passionate about what you do you will get far. I did it and its taken me where I am today. If people actually begin to see their work place more than just a job then, it will be better for them if they make it better. Demonstrating dedication and true hard work does pay off, believe me I know. ;) On the other side those that have a negative experience with (A) Victoria's Secret store may have unfortunately had the opportunity to work with a non-cohesive management team. That has to do a lot with how the rest of the team(associates) and customers feel to "shop"/ "work" there.
$10-$18
3 wks paid vacation
Bonuses 2x a yr.
health benefits
The pay here is less than nothing compared to the money that this store brings in and you would make off of commission. Managers are inconsistant with policies and procedures causing employees to be confused and customers to be angry. Discount is decent but only on items that are not on sale. There is no real training, but it is needed. Count on being at work earlier and leaving later than other mall store employees (including department stores). Store does not give a lot of hours and give inconvenient on-calls where the employee has to call in before a shift to see if they have to work that day. Managers will keep you after your shift even if you have worked an eight or nine hour day. Your main job is to meet the managers personal money goals every two hours and get credit cards. Managers nagg you about meeting sells goals and selling certain items when there is never enough product available, but you are still blamed. They are very annoying about everything, Good Luck if you are to work here, you'll need it.
Pros:
Discounted bras and beauty products sometimes
Non-management co-workers are nice and supportive
Cons:
Nagging Managers
Inconsiderate hours
Inconsistant Management
It's not a place to work if you need to support your family. It's for teens who need extra money to buy a pair of jeans or something. They want you to be available everyday of the week for there convenience, but don't give you a lot of hours. I would only get 3-4 days 5-6 hours a day. One/two of those days would be O/C meaning if they needed you they would call you. So so much for making plans for that day when you have to wait for a call. If you don't sell any credit cards they have a list and put you under "Losers" (very unprofessional). You have to go to these meetings where they teach you the same things over and over again. The managers treat you like your a child and yell. They are very "stuck up". People think that to work for Victoria's Secret is great, but your better off working at Target. There's probably more, but that's all that comes to mind now.
CONS: All sales associates are part-time. Just managers work full-time. They start you with $7.50 and give you a raise once a year which was 30 cents. There is very high-pressure about selling credit cards. There are NO benefits. You get a 30% discount, but you can't use it on sale items. If panties are 5 for $25 or other offer you have to choose between your discount or the offer. When you work there you don't get any free pantie coupons in the mail.
PROS: You get free bras and perfumes.
I have been training to be a Store Mgr & I can see that the training program is not clear, and it's only a couple of weeks. My co-mgr's salaries are almost the same as mine and I feel everything is being shoveled down my throat. Not alot of direction is given in my case to succeed coming from the outside. Overwhelmed & underpaid ...) :
It seems they reward you greatly if u do well. Perks...
pros: It's a very easy job with a pleasant atmosphere. The job isn't very difficult.
cons: You have to push the store credit card to the point of absurdity and the pay is on the low side.
$8.25 an hour.
I would describe the company as inconsistent. Policies and procedures change often which is very frustrating. As a store manager you report to a DM-district manager. This is the person who decides how you run your business. I had many different DMs over the years and they all were pretty different.
You end up working between 50-80 very stressful hrs per week. The company is very driven and they want to be the best at any cost. They squeeze everything they can out of their managers and then some. When you do well they do lavish praise on you but if do not so well…expect to be seriously chastised. The dress code is a black suit everyday.
Your pay relative to how many hours you worked is low. I earned in the $50s.