Had two drivers total their cars within 2 weeks of starting in the last month. Pay is horrible, Illegally forced to clock out on runs and get paid a rate below minimum wage to work in the store routinely. 10-20 mile runs for a dollar often. Good luck buying that gas. No benefits. No raises. Blatant wage-theft, a Delivery fee customers obviously think goes to the driver (it does not) to eff up your tips, documented cases of managers illegally adjusting employees hours down so they can get their bonus. Everything about this job is designed to take as much of the money you earn away from you as possible. Beware of idiotic brainwashed little pissants who think this job is in any way ok.
There is no money paid for this job. You pay to work there. GL not going through a car a year. Hope mommy and daddy can buy you another one to keep you "earning"
I like my part time job we have a lot of fun here it's fun as hell!!! Take free pizza home laugh with others including my general manager everyone's nice!!! Go out with my co work sees is always fun not too many girls work there it's too fast paced!!! Personally this is the funnest part time job I had in a while! I walked in did my work and stfu!! If you are egotistical or a lazy dumb *** yeah it's gonna suck!!! But I love fast paced jobs!!! The funny thing is all the people that are complaining are the lazy lmao!!
Pros goes by fast
Cons no women lol
I started working at Papa John's as a driver over a year a go. The pay wasn't brilliant (5.50/hr + tips +$1 each delivery + extra miles- vehicle expenses), but considering I have a hand me down, fuel efficient car and tips were usually decent to very good, I didn't feel like I was being taken advantage of. The general manager (who is still there) is a really nice and reasonable guy. He looks out for driver's safety, respects schedules, puts out pizza and bread sticks for everyone to have, and assigns reasonable jobs for everyone to do in the store based on pay and position. From my start date to around mid fall, I felt like things were rather fair and the only bug I had is nights where people would tip lousy or not tip at all, which is no fault of the store's. In mid fall the store was sold to a new owner from Chicago, and from really then on, things started to go down hill. We had already had our delivery range expanded to almost the whole city of Ann Arbor from the late summer ,which was originally a hassle, but we were compensated in mileage in the end. When the new owner came, he cut our miles for going to Ann Arbor. To be fair, he worked with drivers to get a more reasonable delivery range in Ann Arbor and gave us the miles before he did to us in our pay checks. After he cut our miles, he raised the delivery charge we got to 1.25 as opposed to 1 dollar. But Ann Arbor being the city it is, it didn't make up for all the hassle. He also pressured us via an obsessive compulsive manager he brought up from Indiana, to work like full in store team members plus the usual jobs drivers do with no raise in pay. Remember, drivers in Michigan get paid under the minimum wage by the store and rely on tips to make it profitable. When I first started out drivers had one or two in store jobs to do plus help out if there were no deliveries up and the store was busy, which I didn't think was unreasonable. But since this new owner/manager duo came along, they cut exclusive in store staff on the schedule and threw more pressure on the drivers and shift managers, raised the prices to Chicago prices so we didn't get as much deliveries and tips, and had us do ludicrous in store jobs (take apart the make line, scrub the floor) WHILE the screen would fill up with orders. This new manager the new owner brought in was also very condescending and at times rude to us. He was only a shift manager, but acted like he was the general manager when the general manager was away. He had some deluded idea of how the restaurant is supposed to look and run and would let that get in the way of the practical things at times (ie. worrying about scrubbing the floor over getting deliveries and orders out the door). And would hassle us and even threaten us over the pettiest things on a night where we were barely making any money ourselves. I worked throughout the fall into the new year until deliveries and tips slumped and gas prices rose to the point where it just wasn't worth it. Overall, still a great clean store with great pizza, a very good general manager, one of the best employee and shift manager teams (excluding the one I mentioned) I've worked with, just one really undesirable shift manager and an owner with some shady policies. I hear he's going to move to a new store in Ann Arbor soon and spring just isn't a good time to work in pizza delivery anyway, so maybe the fall might be much better for anyone looking into it.
Starting: 5.50/hr + tips +$1 each delivery + extra miles- vehicle expenses +over time if you worked over 40 hours. Ending: 5.50/hr + tips +$1.25 each delivery +very rare and special extra miles - vehicle expenses +over time if you worked over 40 hours
Driver's get paid 5 dollars an hour routinely while answering phones, tending ovens, and making pies. Deliver to places 8 and 9 miles away, roundtrip of almost 20 miles for a dollar+your five an hour, often with no tip. Delivery Charge alot of people think goes to the driver, so people don't tip. Run your vehicle into the dirt, get your insurance canceled if you get in a wreck. I don't understand how someone hasn't sued this company's ass off.
Cons: See above.
This place is an absolute ****-hole. No breaks. Nothing to drink while you're there. I guess I could have put my hands under the faucet in the bathroom and lapped it up like a dog. Managers hate all the drivers because we make more than them. DO NOT WORK HERE!
Pros: money in the bank. Havin g fun. Easiest job in the world.
Cons: they took the ability to take doubles and triples away. When that was allowed i was making twice the amount i am now.
You guys know what's expected of you.
Also the new GM is a bit of an **hat. He freaks out way to effin much. Texting all drivers when theres more than an order on screen.
With the amount of responsibility you have and the amount of people you have to control you are way under paid. When you do maintain your numbers the GM is the one who receives bonus checks. While they only work in the morning during slow periods. Shift leaders work at night and deal with most of the business. When you do a bad job you get in trouble. When you would do a great job the GM is rewarded. I was doing half of the GMs work. 40+hrs a week. Did not work with my school schedule. Would have to miss classes. Never was able to call in even if I was in the hospital. "You better get here & you better have a note for being late". It was terrible, I made money cause I never had time to spend it though. I would work till about 3 or 4 am then come back to work at 7 am. No breaks throughout the day. not aloud to make food so your left to starve.
10.50 hr average 310 a week after taxes. My vacation after 2 years of no sick days nothing way 3 days. got paid for 15hrs of work.??
I have extensive management experience even at other pizza companies ... I asked my GM to get in their management program and instead she hired her boyfriends brother and is training him!! She is very vindictive and laughs and brags to employees when she cuts someone's hours if they say one wrong thing to her. I can't ask for more hours because if she knows you need them she gives you less hours instead ... I've seen it done. She told her best shift runner to f*** off in front of whole store with customers in house! I am insider that gets put on the road to drive but when I'm done driving she keeps me at driver pay for hours! OH all GM does is yell at everyone in a rush and doesn't actually do ANYTHING to help!
Pros: I have a job with a so called income
Cons: Worst management I have ever seen in my 25+ yrs working.
I've finally done a year and I'm already at my limit. I'm only gonna be 18 and they work my ass off. I'm a great make liner so they don't try to give me a break. I come right from high school and is expected to bust my ass and at our place, drivers are sometimes lazy and make snide remarks about us. Sometimes my GM is just sitting on his ass while me and some other manager. I kinda regret giving up phones to make liner.
Pros: in the beginning, it was fun but then I decided to became a make liner.
Cons: Managers are pretty selfish and favoritism to some which is bulls**t.
NOT TOLD ABOUT THAT CAR INSURANCE WILL COVER YOU IN A WREAK, You will lose your insurance if they find out your a driver!!
Tips get stolen from some shift leaders and managers if you do not keep track of your tips!
Driver just about do everything in the store period! And make $5.25 per hour in-store while waiting to get on the road. You will get clocked out on a run by a manager will pizzas are still in the oven, late pizzas, etc.
You will have to answer phones while your delivery is ready. You costumers will have to have a warm to cold pizza so the manager on duty will look good.
Pros: You can get the hell out of the store!!!
Cons:: Bad pay, people yell and blame you for anything, told you can't leave the store well after your shift, get calls to come into work on your day off( if you happen to answer the phone they demand you come in??), no on call pay for this crap, work overtime and not get paid time and a half, on road pay is very low, no mileage WHAT SO EVER TO SPEAK OF $1.10 AT $3.40 A GALLON OF GAS, And no breaks, nothing to drink in store, and very poor management. No full-time
Pretty much it is a good job however i strongly believe that the make-line workers and Doe slappers are underpaid. I hate that the people running till which typically are the laziest people in the entire store can make tips. While you have the people who are making the pizzas sweating and exhausted you have the people on Till (cashier) texting, standing/sitting around, eating pizza, ordering food during rushes, and MAKING TIPS FOR THE PIZZAS THEY HAD NOTHING TO DO WITH. What really irrates me is that they make the same amount of money that the people making the pizzas are w/o the opportunity for tips. The people at my work are awesome other than the 10% that don't do anything. My manager is a good guy that does his best to help me with advancement and other work related tasks. I have gained alot of respect for certain individuals but I don't believe corporate cares about their employees anymore. Alot of drivers from other stores complain about pay but they make more money than the shift runners at my store.
I began working here in January of 2011. I still work here and ever since i started i noticed that the owner hires mostly girls. There are only three men working inside the store and they got the job because they had previous experience. Also, all the girls are ages 18-22. no one is older than that. My boss is 26. He favors others, giving people days off and giving them your hours if they need them. I enjoy to work with most of the people i work with, but some of them do not do their equal amount of work. we are being paid minimum wage and is one co-worker of mine in particular that makes $10 an hour with years of experience, while there is a new guy who one year of experience who makes $13 an hour. I have worked here for more than a year and i have yet to receive a raise. I've asked my boss and he said "what?! what are you talking about?" and then he said "ok ok we'll talk about this later." Ugh! i would love to find another job, but the location can not be beat.
Pros: close to my house and school.
Cons: everything else.
There was no set schedule. The manage would schedule you for a certain day and time, but would call you just minutes before you were to be there and tell you not to come in. Or if you got there, would just send you home. allowed other employees (favortism) to take days off when they needed them (cheerleading/sports) but got all their hours back when they needed them. leaving the girls who were there out in the cold looking for hours to work. No respect for the employee, no notification as to any problem or situation. Fired because they liked someone more...just bad management....no respect for the employee or the work they do. I would not incourage anyone to take a job where the management has less respect for their job than the employee working for them. need I say more!
Pro: When I started with this company it was a good place to work, the money was good, quality products served, everyone from instore to owners participated in the team effort.
Con: Sometime around the year 2000 the market shifted and the company as a whole did not change to stay competitive as a "good place " to work.
This company overworks its employees, does not follow through with any of their policies on employee reviews and raises. They inadequately train employees at all levels and then berate employees for not doing their job correctly. Often times they hire unprofessional, unethical, under qualified people for management. Corporate training states a chain of command if you have a complaint but at least with the Franchise I worked with complaints were either never addressed, immediately referred back to person original complaint was with so you could be yelled at by that person, or led to believe there was nothing you could do about a situation to begin with that led to many unhappy employees left feeling they had no rights.
They do not have consistent policies from one store to the next, do not provide employees with reference materials for policies and procedures so they can say anything they want and you have no back up to know if there is justification for actions taken against you. There is also no information on how to contact Corporate offices posted in the store anywhere.
They have systematically nickel and dimed every aspect and opportunity for employees who are not General Managers to make money or be properly compensated. They have also raised menu prices inconsistently from store to store which customers are not happy about and reflects directly back to how much drivers get tipped.
General Managers are so concerned with making their bonus that they lie, cheat, and steal from their employees and customers to make themselves look good on paper.
If you need some quick money or a buffer between jobs and can tolerate some of the things listed above for a short time; the job can be worth it. If you need steady income, job security, and to be felt appreciated in your work...keep looking. This company does not value the people working for them- direct quote " instore and delivery drivers are a dime a dozen." This company doesn't believe their own statements about employee retention and reducing turn-over.
Salary- Started out minimum wage and 5% commission of ticket price for mileage. Current pay scale is minimum wage while instore - half that when clocked out on a delivery. Mileage is $1.10 per delivery plus an extra $0.25 per box for orders more than 4 items excluding drinks.
Vacation Time- 1wk paid for Asst. Mgrs.,2wks paid for General Mgr. Nothing for anyone else even if they have been a long time employee.
Bonuses- General Mgr. only
Reimbursements- Originally would be reimbursed with receipt for forgotten drinks on deliveries. Now you can have a free soda if you forgot one and had to stop to get one for customer.
My experience was different from the other reviewers, and it all had to with the fact that a no non-sense but reasonable manager came on board for the last year I was there. The three managers before her were idiots, but at least they weren't jerks. My favorite manager though had been working there forever as a driver and knew all the ins and outs of how to run the place. She eventually accepted a promotion to general manager and it was good to finally have a very level-headed, sober-minded person in charge. There were several that didn't like her but these were the same people that didn't really want to work to begin with. They just wanted to show up and get a paycheck, they weren't there to earn it. Personally, I thought she was great. In my experience with her, as long as you did your job and did it well, there weren't any problems. It was even better if you were a self-starter and just got things done without having to be told what to do next. Overall, it was a good job and I'd work for Papa John's again as long as I had the same manager or someone just like her.
Pros: Good money before they started charging a delivery fee and the occasional free pizza when there was a bad order.
Cons: Slackers that didn't want to do what they agreed to be paid to do.
I started working for this company my sophomore year of High School. I was paid just above minimum wage to work as a CSR and to make pizzas. I loved the first store I worked at, but in that position, I didn't fully understand the way my franchise was being ran.
I took a break from the company for approx. 1 year, and returned to a different store because I wasn't allowed to work with my husband who was a shift leader at a different location within our franchise. I was quickly promoted from CSR to Shift Leader because they needed someone who would learn quickly. I knew a good chunk of the manager duties and could handle make line/ driver dispatch by my self already, so I was their best candidate.
In my year absence, the franchise has gone DOWN HILL. During my learning period, I made minor mistakes. I forgot some things, and did other things great. I never heard any praises for the things I did well, and was yelled at for every single mistake I made.
My General Manager didn't train me completely before he threw me into my first solo shift. My husband was stuck coming to my store to bail me out because my GM was too busy to answer his phone. In the 6 months I have been a shift leader, I have been threatened that if I make this mistake or that mistake or don't highlight this with a yellow marker and this with an orange one, I will be written up or terminated.
My husband has been yelled at and cussed at by his Area Supervisor while the other Area Supervisor simply stood around and watched.
This franchise is a GREAT place to work if you need a part time job as a driver (in some locations) or an in store. However, being part of their management team is a complete joke. Expect JUST above minimum wage, after three $.50 raises, you will be capped out, and constant cruel criticism.
I love the drivers and in stores I work with, and the other shift manager I work with is great. My General Manager isn't the best, but I know I could have worse.
My dislike for this franchise is their attitude towards their employees. They in no way take care of their management team. Without shift leaders, there would be no papa johns for a third of the week because the GM only works 1/3 to 1/4 of the shifts per store.
I suggest this job for high school/college students who want to make some spending money. I strongly urge anyone who is considering moving up in this franchise to weigh the pros and cons. Someone who never lets anything get to them and enjoys being taken advantage of would make a great addition, because that's the position you will be getting yourself into.
I loved the environment, just hated the way ALL managers were treated. There are so many fun people and great times I've had at work, but it's difficult for me to get over being treated poorly by my superiors for no reason.
The job itself is a piece of cake. Once you get it down, it is monotonous work that never seems to end.
The Pros: Could get away with anything.
The Cons: Dirtiest place ever.
Promises of a raise and never got them. I got one raise the four years I've been there. 10 cents too.
The regional manager was sexist and racist, and wouldn't let me try to become a shift manager because 'I couldn't handle it'. He sent a text to another coworker calling a manager of mine a dirty n-word. I've been through about 8 different managers.
The managers I've dealt with don't do the work they are supposed to--they left it to the insiders.
I was told there was all kinds of money to be had with this company, good chance of promotion, and a fun work environment. The people who told me these things must not have known what such thing mean.
Pros: Out on the road so not standing around in one place, easy work, can get away with murder
Cons: Threat drivers horribly, don't make crap compared to expenses, forced to do store work at less than minimum wage so the managers can get their bonuses, 2nd dirtiest place I've ever worked at
This is the lowest paying, worst driving job I've ever had, and the second worst food service job I've had the misfortune to take. I'd take a job shoving manure to get out of this place if I had to.
No perks unless you count bad orders that sat around for hours you get to eat, no raises, false promises about raises
6.00 per hour and only .05 cents on the ticket order. So I'm running deliveries 6 miles one way half the time on specials they run with a 13.99 ticket order of which 2.00 is a "courtesy fee" which is basically Papa Johns Franchise owners quite literally taking the tip out of your hand, and then a 1.50 in tax. So you take your 12 mile round trip with a net ticket order of 10.00 bucks so you make .50 cents on the run with gas at 4.00 to 3.50 a gallon. If you don't average a 3 to 5 dollar tip on every delivery you can make as little at 3 to 4 dollars per hour. yes it's true. I don't know how they get away with it by the wage and hour division authority in the states we have. It's freakin robbery. total abuse of the drivers and chewing them up and spitting out their vehicles at THEIR expense. It's disgusting how little those drivers actually net after wear and tear and low wages and half the workin stiffs that don't tip. by the way folks.. i don't care how bloody broke you are. there is one rule to live by. If you can afford to eat out, or afford to get a delivery, you BEST be able to afford a fair tip! a FAIR tip. Not some measly buck. 2 dollars doesn't even get it done these days folks.
easy work. a stoners delight, but good luck trying to suck up for tips at the door to try and bust your hump to get to a paltry 8 to 10 dollars an hour. and thats on a good night. Most of the problem was over staffing and only allowing one delivery per driver.
$5.25 an hour for delivery drivers. They will abuse drivers as much as possible. Averaging
Pros: Cash under the table every night.
Cons: I pretty much listed them all above. Work for next to nothing, thankless job, that leaves you exhausted after every shift. There is no schedule, other then knowing when you will start work every night. You go home when the manager feels like cutting you loose. Oh, and I forgot to mention that should you happen to work a 10 hour shift on a Saturday, you don't get a break to even take a piss. Free food? LOL! Yeah, only if you have a bad order come back or something along those lines. Otherwise you can pay for your pizza at a 50% discount. Good luck in this thankless job.
I got hired for full-time and the first week got 38hrs.
The very next week it dropped to 12scheduled/9worked. Then next week 15scheduled/6worked, then 10s/4w, then 9s/2w! they even hired two drivers after me even though they had little hours to offer. its a fickle thing, my first check would knock me off food stamps but now i need them again. i got a job to not be depending on the government but even as a working man i still need help. God bless us poor ppj employees!
pros- easiest job i ever had, fun to drive and be out of store
cons-poor pay,bad hours, toxic atmosphere
start-730hr, 4hr on road
Do not expect a life. Or a future.
5-8 shift is normally about 50 dollars at my store, which is decent. Sadly, if you have school, or a family, do not expect them to bend at all, they mis-treat their employees so much with their managers special slogan "If you're here, you're replaceable." and "shut up." and my personal favorite. "You should be glad you have a job." Why so blunt? they're trained this way. To keep us so on edge that we take every light we can so they don't burn our flesh with jokes about us being retarded. Literally. They joke about it. The managers are FILTHY, they don't follow ANY inspection or health protocol I've seen the pick up dropped, filthy dough and use it, and "always fresh never frozen" is bull. They keep their "walk-in storage unit" about 3 degrees ABOVE freezing so they can legally use that slogan of theirs, I've been to 3 different stores and worked with 7 different managers and they are ALL the same. I hate my job, and it has made me hate life, I had to leave my school because I can't afford to be out of work. I have kids to worry about. I put off auto-mechanic because I couldn't go from 5-8 to 12-5, main reason being you don't leave at a specific time. If it's busy you stay until it stops final, this they do NOT tell you THE WAY THEY SHOULD in the interviews. Had I known "every now and then it gets too busy to the point where we need you to stay a little bit longer, is that fine?" If I knew that means literally getting out at 1 in the morning, SOMETIMES LATER. You think I would have signed up for those hours? No. I can't sign up for my next semester, you know why? I can hardly sleep at night because I work 7 nights a week. I love and appreciate the job, I just hate the management and disagree with how a LOT of things are run. Bad management, worse food, dirty, no respect at all, but I do work with very good people. That's my only plus side, my only reason I love it.
FYI any managers out there. If we're all replaceable, that doesn't mean you should treat us like garbage. We're human beings that work hard to make our living.
FYI+2. Tip your drivers folks. That 2.75 does NOT keep us happy since we only get enough to buy a soda, MAYBE. A good tip is a gallon of gas. Remember that. We make 4 dollars on the road so. Yeah.
Driver. 7 50 in store and 4 on the road. We get like a buck 20 each run for milegae but the delivery fee is 2.75 so customers almost always kick us a 1 dollar bill like it DIDN't cost me a gallon to get to the guys place. Douchebags. No bonuses, no vacation time, no perks whatso-ever. there is 0 flexibility and they refuse to even TALK about schedule changing, if you have a family or school to attend, or anything, do NOT work for this company, and if you can't take abuse, do NOT work for this company, final. And trust me I'm not just having a bad week, all of the drivers feel the same way.
Never have I had a work experience so abusive and akin to slave labor like Papa John's. With rising gas prices we are still making 3.00 an hour in this area of the country. Typical work schedules are 2-3 hours a day and often more then not they expect 7 days a week for 2 hours. 100% of the time we have no clue what time we might be off work so employees have no life at all - for this 3.00/hr. In one year I was allowed to leave work at the time to end work as scheduled 3 times. Two of those times the store was closing due to weather. The Papa John company is riddled w customer complaints and I wonder why. Customers really don't give a shit if a delivery driver is a human being or not but when that goes for the company as well - why would anyone buy anything from this company?? In one year I have had 6 managers. I am 53 years old and have been working nearly 40 years and I have never worked for a worst place then this shit hole. Papa John is NOTHING but a money groveling human piece of shit who cares nothing about people. Treat your employees this bad - you will live to regret what this will do to your bottem line. How do the execs in this company sleep at night knowing what they do to the lives of people who work for them. I have been in this company long enough now that horrible conditions are embedded throughout the company. Its simply amazing they get away w it. With todays tough times - its only gotten much worse simply because its allowed and accepted.
no gas reimbursement, no tips with rising costs of living for my customers,
I average 3.00 per hour paying gas over 4.00 a gallon and insane wear and tare on my vehicle. This is insanity in the workplace at its worst
I have worked for Papa Johns Pizza for approx. 3 years as a delivery driver. I have worked in the Food Service/Pizza industry for over 20 years, primarily as a second job. The experience I list here will be from the perspective of a Delivery Driver.
I would have to say that overall Papa Johns can be a good place to work, _if_ you are lucky enough to get into a store that has a decent and reasonably competent manager, if not, you are screwed coming and going. Unfortunately it seems most of the stores are managed and staffed by incompetent people.
a. Easy work in general
b. Papa Johns is so lawsuit scared that unless you really are a major screwup, you could probably be there through a lot of BS.
c. better than average tips if in a store doing a reasonable amount of business in most cases. This is because Papa Johns is a more expensive pizza and therefore attracts people who can afford to spend a little more and tip a little more.
a. Lack of respect to their employees even as the people who are being disrespectful demand respect
b. Threatening/combative work environment - manager complaints regarding employees performance are often laid out in public in the form of bitch messages posted in store with threats of cut hours and termination in all of them, making everyone fearful of their jobs/hours. Managers routinely schedule full time employees for 35 hours, then demand they stay late on shifts, then complain/threaten the employee with cut hours and termination if the employee goes into overtime.
c. Lack of understanding of Real Life issues. This is my biggest peave with Papa Johns. I beg my manager for more hours but he will not give them to me, claiming the store does not have more hours to give out, thus I have a second job. I had this second job when I hired on to Papa Johns and they knew it. They promise to be understanding of peoples schedules yet demand employees stay late on shifts because of sales volume. They then complain/threaten employees when an employee tells them they have to leave even when that time is AFTER said employee is scheduled to be off work, even if that time is SEVERAL HOURS past the employees scheduled shift. I was blatantly told by more than one manager/shift leader that I am expected to be there at my scheduled time and they will tell me when I can leave, no matter how long after my shift I have already worked, no matter I may have my kids to pick up or that it is already 3-5 hours past my shift and I have other responsibilities to meet so I can pay my bills.
d. No Benefits and no possibility for them
e. No possibility for advancement as a driver
f. No possibility of raises for drivers. In fact Papa John has now (09/2009) started paying drivers less based on the earned tips laws, allowing them to pay up to $3 less per hour if your tips show corresponding amounts earned.
g. A "locked in" workplace - if you are at the majority of their stores, the mis-managed ones, you are screwed because you are not able to transfer out to another store, no matter how much that other store may want you to come work there.
I work hard for any and every company I work for. It's a matter of personal pride and commitment to doing what I said I would do when I hired on. I am not asking for them to move mountains or for anything unreasonable, just to be treated fairly, something I have not seem from this company.