When I first came to Kohl's it was fun and fast paced. It was a great place to learn the retail business and the place was wide open for opportunity. We had flexible schedules and a positive work environment. Then as each manager came and went so did all the pro's about working for the company. Favoritism and back stabbing set in and it has now become a challenge to go into work each day. People who are hard working and dedicated to their job are given few hours, so that less experience and cheaper paid people can help the managers meet their budget. Unfortunately, most of those cheaper paid people are less dedicated to the performance of their job and spend much time standing around gossiping about boyfriends and what they are going to do over the weekend! Credit, credit, credit has now become the mantra of the store. Many customers become annoyed with employees cramming credit and surveys and email sign ups down their throats. It's too bad that this has turned into such a pathetic place to work. For all the lip service the company gives to how much they care about us as employees, they are not listening (except to their pets.) If there were better job opportunities out there, I would be gone.
I have been there about six years and make less than $10. per hour. We do have leave and personal time after one year - the company is good about that and we also have a retirement plan which is decent.
I work at the on line warehouse. They treat employees like crap. They say ee are listening and we care, it is all a lie. Senority has no benefit. Uper management has now made this most hated place to work. I gotta have job, that's the only reason I stay. Customer order during holiday season was atrocious. Management told us to send whatwas ready and cancel other parts of an order. Their evaluation was based on how many units were shipped, not on quality or customet satisfaction. We were forced to work on thanksgiving day, plus 12 hour shifts, to be unsucessful. This place now is slowly deteriorating its full time force. We are called ful time flex, wherein may get 28 hours one week, 40 another, various start times. Its impossible to live like this. Quite a few of seasoned worker planning a union meetings, and sick out . Don't work here if can avoid it
Decent wage and benefits , nothing else
There are some who LOVE this place and I don't get it. I received a certificate for being one of the top five at getting credit and it doesn't mean a thing. Now, it is like we didn't need the credit you got and you are so not going to get any hours if you don't get credit now which is so STUPID (I can't stand that word) because HELLO if I'm not there I am not going to get any credit. DUH.
I am so ashamed of myself and wish I had the guts to go out and get a different job, but it took five months to get this one after applying to so many places and they make me feel so worthless I don't think I could get another job. And, it is like, ask for a break, did you get a credit yet, if you get a DING...DING...you can take a break, oh, I was just kidding and NO CREDIT NO HOURS, NO, that wasn't a threat, it was a promise. So it is a kind of slavery and I can't sleep some nights worrying about hours. AND I feel oh, so guilty when a customer treats me like DIRT and I stick up for myself. That STUFF stuck on the bottom of your shoe IS NOT ME!
It is SO TRUE that it doesn't matter what your work ethics are or if you never call out or never come in late and you say yes every time they call you in to work (which hasn't happened for a while) or if you keep all of the registers clean or buggies, or anything. The people who get credit can come to work late almost every single day, linger around the store and shop while on the clock or just sit there and let the media and hard tags pile up and 500's and then just simply walk away when their shifts are over.
AND why doesn't anybody GET IT that I cannot FORCE the customers to go into debt or get a credit card? More times than not I get a credit because I suggest they use the card as a DISCOUNT CARD and pay it off at home online as soon as possible. The plan is they buy more when they have a credit card and then there's the interest and late fees and yes, I do have a card because how could I possibly talk somebody into what I didn't have?
And my feet ALWAYS hurt (getting a little carried away) and I feel so sorry for the floor associates because they are constantly bugged about the dressing rooms and floor AND to help on the registers AND get credit too. AND the manager will say okay you take this side of the store and you take that side of the store. I actually have it good. YIKES!
AND THEN it is like DON'T OFFER the discounts because we must make sales, but YES WE CAN and one manager says do this and don't do that and another manager will say exactly the opposite. AND don't you think for a minute a manager won't come up and make you feel like an idiot because you didn't give the customer whatever it was he or she wanted and they up and do it just like that or say JUST DO IT.
That credit THING just BUGS me because people who want the credit card have it. One lady said she was never coming back into the store because every time she shops we ask even though she says no over and over again. There are some associates who get the credit by asking five or ten times, over and over again. AND I saw a couple who said no, but to shut the cashier up they did it, but the husband was so frowning and punching in the numbers the whole time. AND this one associate asked over and over and over again and the guy goes, okay, I'm leaving now. AND nobody in their right mind wants to give out social security numbers or email. I am surprised people actually do the lookup over and over again. The company needs a new strategy, but like one of the managers said, it is easier to harass the associates than train them or come up with new strategies.
I want to say so much more, but what's the point? I am grateful for this site for letting me vent because we all know what we're going to do. We are going to be the good little people we are and go back to work and tough it out because in this economy we have no choice.
The PROS are that most of the associates are in the same situation and empathize with each other and get each other through each day or get through even just a shift.
After 25 yrs of a full time position. 36 to 40 hours a week. Kohl's has now decided to put there full time people to 32 hours. They care little about there employees or there families. The more you make hourly the less hours they give you. Part timers will be lucky if they get 6 hrs a week. Don't believe any promises made. They only tell you what they think you want to hear. Be aware that you will be multitasking. You will never get bored. Plan on working hard at what ever you do. The people you will be working with are great and the store I work at we are family. Even the managers are great people.
I started at $3.85. I am currently at $13.68. I have 5 weeks of vacation.
Training? At Kohl's? What is that?
I was with someone for four hours at customer service and then left to figure the rest out on my own. If you ask for help, the managers cop an attitude. If you ask for an additional cashier. Won't happen. Since they are returning stuff, they can wait.
They schedule a long as possible shift as to not required to give you a lunch break. So you work a five hour and forty five minute shift and one fifteen minute break. A lunch break is required for a six hour shift. This is so they don't have to schedule someone to cover you. Or a four hour shift. What is the point of getting dressed, driving there, just to turn around and leave.
And credits. That's all you hear over the walkie. Even though just about every customer has a Kohl's charge. Some of the ass kissers will sit in the break room and tell how many 'credits' they have opened today and how they worked so hard to get them. All just make the awful management happy. A jig is almost danced when the overhead doorbell goes off.
Started at 7.90
I wasnt there very long, but it didn't take long at all to realize how crappy kohls treats theirassociates. my managers seemed fine during orientation, than I heard from many associates that they don't get along with the asm. I didn't believe them when they said she'd try to prove you wrong no matter how right you were, or till I witnessed her snide comments. I loved the associates, they were amazing people, but management was tree polar opposite. I'm glad I had a "miscommunication" the asm says with the schedule and had a voluntary termination of work.
They are probably the most uncaring bunch on ass-kissers that God put on this Earth. You get no help, no reinforcements, no nothing, that is unless the Big Wigs are on a visit, then they are out in droves. There is no team work, they would not back up an employee over a customer for any reason . Managers would lie to your face just to save their own butts. Don't go to a manger with an issue, they do nothing. As for credit, they tell you to do what ever it take to get credit, even if it goes against company standers. They take expired Kohl's cash, coupons, and will take what ever % off you say, that is if you're customer. If you are an employee, for get it, you "know better" Gt rid the "the yes you can" bull shit and maybe you can be a company rather than playing store.
Kohls is kicking off employees from insurance plans: no more insurance as of 2014. (having insurance was the thing that made this a good job. )
I apologize if this becomes a long post, but this will be everything you should know about working at Kohls.
I got hired in as Holiday temp worker in November of 2012. At that time I was beyond desperate for a job, my neighbor told me to apply, and I did. It all seemed pretty peachy. The group interviews were very relaxed, all the managers I had to talk to were pleasant, and getting hired in was a piece of cake.
On my first few days I was given computer guided training videos. 12 hours of mono-toned men and women explaining things that a child could understand. Walking out, I felt like could teach a class myself. The policies will be forever in your head. You can NOT escape them! You MUST follow...or else.
After the computer training I was paired with another POS associate. (pos is just a glorified term for cashier) I was told to observe them and somehow that was supposed to make me an expert. This isn't rocket science. You scan things, bag them, and smile while you do it. Pretty basic, no? I WISH!
When you're a POS associate you are held responsible for making sure the store meets credit and email goals. Depending on the day and/or the sales going on the store has a goal of anywhere from 5-35 credits and 20-100 emails. If you can't get at least 2 credits and 10 emails for every 4 hours worked; you're fucked. As simple as that.
Managers are also 'supposedly' responsible for credits. E3s (floor supervisors) get points for how many credits and emails occur on their shifts. Every E3 has a different way of ensuring their goals are met.
If you're lucky you'll get an understanding E3 who explains the current goal, observes your efforts and leaves you alone. If not...expect your direct superiors standing next to you, spying on your every move and demanding that you ask every customer 'is this going on a kohl's card?' 'did you know you could save (insert % off) by opening one?' 'you also get 12-18 discounts a year! are you SURE you don't want a card?!' 3 "no"s MUST be heard before you're allowed to give up.
Once that's been dealt with, it's time for emails. Simply asking 'would you like to receive email sale alerts? they're great for getting random dollar and % off coupons!' is not enough. You must print a paper, slide it to the customer and tell an outright lie; 'we're updating our email database. write your email down to continue receiving coupons'.
Customers are not idiots. They know emails are not updated EVERY TIME THEY SHOP! They also know that opening a credit card isn't the best way to save a % off. Some will get very upset with you for even asking. If you can't handle irritation; DO NOT APPLY! I have been sworn at, belittled, and accused of "ruining someone's credit score" simply because it's a required part of my job. And if you dare to talk back or counter what someone is raging at you with; YOU are the one 'at fault'. Remember: the customer is ALWAYS right.
Continuing with credit and emails; if you're good at getting them...you will be 'golden' to the managers. This will allow you rewards like candy, jeans and sneakers passes, extra breaks, and the $.50-$1 incentive per credit app opened. Personally, I think bribing adults with chocolate and comfier clothing is a bit pathetic, but...it works.
If you're bad at getting them though; it's a whole different experience. You will be pulled in for 'special coaching' which is basically 10-20 minutes of getting bitched at for your "lack of performance". Some managers are cruel enough to do this in front of your co-workers and even customers that are trying to check out! It's not pleasant. If you want to feel like a failure; go a few weeks without opening a credit app.
Credit and email performance is also tied to how many hours you'll get in a week. If you're good on credits...expect a fully catered schedule of 8 hour day shifts, pleasant managers, and your choice of when and where you'd like to work. If you're doing bad...you're lucky to be on the schedule at all. If you do manage it...expect a few sporadic 4 hour shifts at the most inconvenient times.
In my store I am one of the top 3 credit solicitors. This has made my experience a bit better than most...but it's far from perfect. Any time I have an 'off day' I get publicly belittled. Trying to explain to the E3 that most of your customers already have a Kohls Card, have repeatedly signed up for emails, and did agree to do a survey...isn't enough. They stand behind me and watch as I ring people up. OR, if more than one associate is on the registers they create a little "game". Who will get a credit first? Who will get the most in a shift?! I have free candy and jean passes to the next person to get me a credit!!! ...It's ridiculous and petty.
Being good at credit also means that you won't have as much opportunity to learn other 'floor' positions. I have had to beg and plead to be trained for other areas. And by 'trained'...I really mean; finally thrown in as a replacement for everyone else that called off. I have done MJM (misses, juniors, and mens) and H and K (home and kids) by myself with absolutely no training.
Working a floor department is a pain in the ass. It is assumed that you know where EVERYTHING is, the price, sizing, and sales of whatever item the customer might want, where to find it in back-stock, and that you will take care of it if a customer "changed their mind". This is where the shell shock sets in. PEOPLE ARE FUCKING DISGUSTING! Dressing rooms have been peed and defecated in, mothers will change and feed their babies on benches in the shoe department, whole racks of merchandise will be knocked over by bored toddlers...etc, etc, etc. And don't even bother trying to hold someone accountable. Remember: you're there to PLEASE THE CUSTOMER! Make them happy, get them to keep coming back!
The worst department of all is CS (customer service). That is where the real weirdness begins. People will try all kinds of lies to get what they want. Kohls is a doormat; you are trained to simply smile and say "yes we can!" regardless of the situation.
A customer returns obviously used shoes because 'they fell apart too quickly!'? No problem! Go grab a replacement pair. (we have a customer who has been doing this for YEARS!)
A customer has a stack of email coupons, internet kohl's cash, gift cards, and bitches because the dollars came off before the % and they still have to pay the $1 difference on their $1000+ order. "No problem! Let me go back and price adjust that for you!"
A customer conveniently forgets their % coupon in an attempt to receive the best one? "YES! HERE'S A 30%. sooo sorry you forgot your coupon!"
Expect any and all situations to occur. You're held responsible for fixing it. Change the prices, give ridiculous discounts to people too lazy to read, allow screaming children to hit and slam pin pads, have middle aged people swear at you because "you don't know what you're doing!"....if you're a softy, you will be offended. I've cried, I've wanted to scream and shake people, and I've also had to accept the repercussions of telling someone "NO!".
This position takes balls. Grow a pair before even considering.
Now to the positives:
Depending on where you work the people are amazing. I've made some very close friends and can safely say that I get along with everyone on our staff. The hours are very accommodating and depending on who's trying to switch, I can easily drop or pick up exactly what I need, when I need it.
Most customers are decent humans and once you establish a connection they'll treat you just as well as you treat them. I try to keep in mind that if someone has to get joy from treating me like shit...their life has to be worse than mine.
Stick to the rules, try not to take things seriously, and pick a position that you know you're able to handle. If not; don't expect a perfect outcome.
starting salary: 7.45
current salary: 7.62
no vacation time, no insurance.
monetary incentives for achieving credit apps.
15-35% off associate discount and shop days.
First of all, HATE WORKING HERE!!! Pros: flexible schedule, nice people to work with. Cons: TErrible hrs (20+ hours one week, then 10 hours the next), favoritism ( ppl who don't do anything @ work still get their hours), no good communication ( managers will tell you to do different things so you don't know who to follow), poor management ( associates get walked all over and they don't simply don't care). Wish this place would just burn to the ground. I work there to pay bills and that's it. Do yourself a favor. Don't become employed here. You will lose it eventually.
Starting at 7.50, now 9.05
I'm happy to work at my Kohl's. We're one of the best in our district. I'm not saying we're perfect, though. It gets hectic, but I truly believe it's all about how you handle it. It takes a type of person to handle retail, especially with a company like this. Our customers have gotten spoiled. Very spoiled. So if they don't get their way, do be ready mentally to handle their bickering (occasionally you will get people who are just a delight, no matter what). If you don't work in customer service or on POS, you won't have such a big deal with these types of people. But I've done both and yes, it can get overwhelming sometimes. Like I said though, it's all in how you handle it. If you can get past that, and not let it bug you, good. Also, having to clean up after people and realizing what slobs (particularly women) can REALLY be, is not so fun. The audacity of human beings is disgusting sometimes, but I really don't let it get to me. There's no point. I'm just happy to have a job.
I think people tend to forget that.
My co-workers are all pretty cool people. It's not really cliqued as most stores have been described, I think everyone gets along with each other for the most part. There is occasionally those people who spread gossip and rumors, and are two faced but I personally don't mingle in that high school garbage. There's no reason to. I'm there to work, not stir up drama. Overall, we make a pretty good team.
About management: I've been told by the more seasoned employees (who don't like their job, mind you) that it's not as nice as it seems and the management can be problematic. Frankly, I've been there nearly two years and I've yet to experience that. Probably because I do what I'm told/have good attendance. The managers have a lot of pressure on them too and I always keep that in mind. I find them to be actually quite caring. Our 01 one time just recently witnessed me dealing with a VERY unnecessarily disgruntled and confused customer, upsetting me almost to the point of crying. Afterward, our 01 nicely reassured me and professionally comforted me to get me to smile and shake it off. I really respected that.
As for the average work morning, day or night, it's usually pretty busy for a sales floor associate like myself. Running the 500s, keeping the fitting rooms clean, taking calls, doing back up on registers either up front or customer service, pushing freight, helping customers, it is a lot to do. But it keeps you busy. There's nothing worse than being bored.
As for the hours: it's spotty. I can range from 10-25 hours off-season being part time. 30-40 around the holidays. It's not steady and just as it does get steady with decent hours, they'll slam you with crappy ones. Their payroll is TIGHT, and our managers always say they wish they could give more. Most people there have second jobs due to this hour issue, but at least they're really flexible about it if you do have one.
I enjoy doing what I do a lot of the time because of the PLEASANT customers I encounter and the work I do. I think the managers/supervisors trust me enough to where they don't need to badger me on what I'm doing every few minutes. I like that there's that type of trust. They know I'll get things done and if I don't, they at least know I tried my best and will never forget to thank me verbally for my hard work. I take recognition very seriously and this Kohl's focuses on that in particular. Apart from getting credit for Kohl's Charges (har har). I feel fortunate to work in the store I work and I feel bad other's have had terrible experiences.
Current: 7.94 (soon will be getting our yearly raises next month with our reviews, so that's going to be going up a bit! Come on, over 8$! :P )
I get 401k, vacation time, dental/health insurance, the awesome discounts, the food management will occasionally cook for us to thank us for the good job we're doing, the holiday events, the Kohl's Cares events, and more.
I currently work at Kohls part-time as a POS associate. My mom is also an employee, we both love it!! Our supervisors, asst managers, managers and district managers are some of the best management staff I have ever worked for! Kohl's is all about "Yes you can!" and I get to make so many customers happy on a daily basis. I am proud to say I work there because I know they refuse to let customers have a bad experience. I love my co-workers as well and everyone is always so friendly and kind. We have different activities each week ( food for a holiday, wearing sports team apparel, games to play while on break) and also great incentives/games for credit applications. The management staff truly cares about their employees.
The only down part is the pay9min wage), but the discounts we receive make up for it!!
I also receive health/dental insurance as a part time employee which is awesome.
It's a great place to work in Pittsburgh PA!!! :)
7.25, not eligible for paid vacations/personal days but are offered .
extra money for credit apps/emp. of the month on paychecks
great discounts, allow you to stack coupons during associate shops for extra savings
There is only one pro, sometimes you will meet a good person. EVERYTHING else that has been said, is ABSOLUTELY true!! I cannot express in words the level of frustration I feel, I have family, my managers know this, yet I cannot make hrs. The managers, (except one, if your lucky) LIE to your face. To MY managers, the ppl who work there are just cogs, nothing more. EXCEPT the ones they wish to succeed. KOHL"S DOES NOT CARE! At least about the associates. I HATE KOHL'S with a passion that would make the devil blush!!
8.17 - 8.24
In 2010 I was desperate for a job. I had to move back home and give up my options for college at the time because money was just too tight. A friend worked for Kohls and convinced me to apply. From the outside everything looks kosher. People smile and shelves look pretty. So I did. If I knew then what I know now I may have begged elsewhere.
When you first start out you better hope you are at a store that still believes training is important. Thankfully my first store did and I was ready to work after three days with my training. They drill their policies into your head and you're so excited to have a new job you don't realize just how much those policies will hurt later. Slowly the real world started to sink in and I started to learn about the personality switches the managers would make. You had your one really good manager who always made sure their staff was taken care of. Then you have your four others who bickered amongst each other and all tried to tell you to do different things. While they're bickering you're going hours without hope for a break. My guess is this became a very widely known complaint because new time clocks were installed asking you when you clock out "Did you receive all your breaks?" Supposedly saying "No" was frowned upon so most of us just lied and said yes anyway.
Well then it came time for me to move so I transferred stores thinking 'This has got to get better.' I finally grew a little confidence and decided that I am not going to lie. When I approached someone about the issue of breaks and why the clock seems to be useless in letting people know about missing breaks I was informed that a certain person assumes that the answer was wrong and adjusts the punches that were 'incorrect.' Yup. Fantastically useless time clock. I've even had hours REMOVED from the clock.
Anyway moving on from the time clock but sticking with the breaks. Black friday is every retail workers worst nightmare no matter what company you work for. My first store it was bearable. My second? In 11 hours I received ONE break. When I asked to use the restroom I was greeted with annoyance and disdain. You'd have sworn I asked to leave for the day.
Hours here are not promised. Oh no. Do not count on affording the cost of living here. One week you'll be favored with 18 hours and the next you'll be lucky to have one 4 hour shift. Or when you do get hours they'll work you small 4 hours shifts...every day. My longest stretch thus far without a day off was probably about 18 days. How they get you is they schedule you one day off per week but give you the least amount of hours possible so on your 'day off' if you are asked to cover a shift you have little choice but to accept for several reasons. 1. You have to pay rent somehow 2. Denying a manager means loosing hours on the next schedule. 3. There will likely be some negative outcome the next time you work.
I have worked for the company coming on three years. In three years I have been thrown under the proverbial bus more times than I can count. A customer who steals daily and is a known tag switcher complains that you actually typed the UPC in from inside the shirt instead of giving them the clearance tags they'd swapped out for? Expect a manager to call you an idiot in front of the customer then basically tell you to ring up by the prices printed on the 20 shirts that were obviously retagged so the customer gets away paying 30 bucks for 300 dollars worth of merch.
Because Kohls has let their customers walk ALL over them their customers are now used to treating an employee like their personal toilet paper. "I know this coupon expired twelve months ago but the store in some other state told me they never expire" Why yes. I will gladly ignore the dates so boldly printed on that coupon. Oh you have another one? Yes okay that is fine. I will also take those shoes you have been wearing for at least a year and switch them for these brand new ones which will most likely require me to touch said shoe. When brought to the attention of a manager that the same customers come in with expired coupons dating back the last six months (as in they saved them up and brought them all in to purchase at once for a high ticketed item) or that the customer purchases items, wears them, brings them back tagless the next week, and purchases more? You get a smile and 'Yes we can'
If you have a weak stomach do yourself a favor and do NOT work in the Customer Service area. I have returned used panties, bras, shoes, personal shavers (with unmentionable things still in it), stained women's nighties, and childrens clothes that had some very foul stains in the diaper area.
I will admit that I have met a few good people in the company. But sadly one or two people doesn't help make a job worth the constant 'Get credit or loose hours' attitude in this store. You'll be badgered at EVERY turn to SOLICIT credits. I have had customers get very angered at my register the moment I say "Kohls Charge". People are -SICK- of being asked by every associate who comes into contact with them.
And when it comes to the 'all stars' of credits..anything goes. For over a year the misdoings of a fellow associate were ignored because they were the super star of credit. In one shift they'd get no less than 10 credits. But then if I was putting in fake applications I probably would too. I brought to the managers attention (the 01, the 02, the 03) that I watched the associate on more than one occasion process a credit app with NO form of ID. I watched the associate pretend to speak to a 'customer' while on the phone with the credit company putting through some poor persons social with out a care that they was ruining their credit.
So if you enjoy being half trained, underpaid, thrown under a bus, abused by customers, denied breaks, closing a store at midnight and showing up for work again at 7am, and getting nowhere fast? Go ahead, apply.
Starting-7.35 Current 7.88 (yes in three years...) Insurance offered for P/T will load you up with medical bills. You'll get little vacation time since it's based off of hours worked the previous year. Oh but hey...you get an employee discount.
There is no communication between the managers or the employees. I started working overnights six years ago. After 3 years my hours were changed to 8pm to midnight. When we got the new digital signs my hours were changed again. Since you couldn't do the ad until the store was closed the hours were 2 hours before close. A few months ago the hours were changed again. Their new policy was to have the ad put up at 6 am. We worked nights because we couldn't work days. So now we are only able to work on the weekends. They said I would get one weekend day but for almost a month now I have not been on the schedule . This is how loyal employees are treated!
I had a great experience working here. I started out min. wage as a cashier. I topped other associates in credits and e-mails, and was quickly moved up positions, and learned every area of the store within one year (sales floor, customer service, and the jewelry department). I was then promoted to Visual Supervisor with a couple dollar pay raise and I am currently doing cash office and visual. The managers are great as long as you are a hard worker. If you don't like working so much this could still be an ideal job for you as long as you don't mind making min wage and not moving up.
Started at 8.15, Currently at 10.20 been with the company for 1 1/2 years. I get ft benefits, vacation time, medical and dental coverage. Great employee discounts!!!
Kohls is an okay place hours are not so flexible, I am currently enrolled in college when I was hired my senior summer I had told them I was starting classes in the fall during my interview but when it came time to change my availability the assistant manager ( not the one who interviewed me) gave me a lecture about starting school and how they need open availability.. Anyways even with my availability saying and signed by management that I could not work certain hours on certain days it always seemed I was scheduled one of those days and if I didn't find Someone to cover it it was a point against me. Which is bull.. Also I hate the kohls charge soliciting I always ask twice " do ou have a kohls card? Would you be interested in getting 12 savings a year up to 30 % off and 20 % off now if approved for the charge card?" If they say no then I leave it at that, but for the e3 that's not good enough. They even have te audacity to ask employees to sign up and get mad if we say no and say we aren't being a team player! There was even an instance when I was working the jewelry counter when I had asked a customer if she was interested in a kohls charge while a e3 was near by she said she would and the e3 came over and took her to another register to have her sign up for him under his id number! Then told me I wasn't pushing hard enough for it .. He had just taken the customer I was getting to apply.. Also the hours literally make me sick open one day close the next open the next day it's rough on the body. Also i have a chronic illness that flares up occasionally and i have to call off which i have only done 4 times aince being employees but eeberytine i do they act like it is the end of the world and makes me feel worse about calling in then i already d0. There is also no balance between home life and work they expect it to be your career and top priority while only paying you minimum wage, not only are the managers rotten so are the customers!!! I never knew people could be so hateful about little things such as something ringing up the wrong price and somehow it's the cashiers fault or that they cant get cash back on a return because they do not have a receipt it is pathetic. For the amount of crap I put up with I am not paid enough and the raises are awful there. Is not much room for advancement. The only thing I love about my job is my co workers and the discount.
7.25 minimum wage 7.49
I worked for the company for about 3 years. I enjoyed the job and had a lot of fun. Depending on the store you are at, your level of advancement will vary greatly. I was a customer service/jewelry associate for about 1.5 years, then I transferred to another store and got moved up 3 positions in a matter of 3 months to an Area Supervisor. Kohls definitely did not pay their managers enough. I had a horrible asst and store manager and I was honestly doing multiple level's of management's jobs. I found a great job at a bank now, which pays a lot more and has amazing hours. I learned a lot here. I was 19 when I started working here and left at 22.
Started out at 8.00 and left at 13.00. I had FT benefits including medical, dental, and vision insurance. Currently making 40K at a bank as a personal banker.
I honestly don't mind Kohl's. This is my second job, and I pretty much am doing this just for some money and to have a list of references in the future. I like how personable the other associates and E3 are, and I like that I don't have to worry too much about being fired if I am running late, which I am getting better at and barely ever go in late anymore. It is really easy to talk to my supervisor or any other management if I have any difficulty with something, and I like that. Honestly, I hate the pay, and if the people I worked with were horrible, I probably would have quit the first week. Judging by all of the other reviews, I feel lucky to be working at store 1072, we all get along and respect each other! I hear that during different seasons, we hire many new people and the older associates' hours get cut, hopefully this doesn't happen with me, but it's been good so far.
I currently make $7.75 an hour, which is what I started out at. Minimum wage in NH is $7.25.
I worked at for a few months and it was great, at least until my I started getting less credits for them. All kohl's cares about is getting credits! NO CREDITS, NO HOURS simple as that. I recently got "LET GO" for soliciting Credit, which is the stupidest thing ever because our job IS TO ASK if they want to apply in order to receive the 20% discount. So i was basically fired for DOING MY JOB! Another thing is that the supervisors or "E3" think they are all high and mighty. They have a stuck up attitude and send dirty looks your way. This E3 in particular only talks to the people that suck up to her and does nothing but walk around and hang out talking to other employees about personal matters. I don't recommend ever getting a job here. you do your job and take the customers crap and the supervisors crap as well, and they still "LET YOU GO" for doing your job right. and believe me they will find an excuse to fire you. Over all They suck, there job sucks, and this store/company suck!!! You've been warned.
made $8.25 from beginning to end, no vacation time, no bonuses nor any other "Perks"!
I started in Kohls July of 2009. Management, both store level and district level were horrible. I had an assistant store manager openly discriminate against me, in front of witnesses (fellow associates) and when the company finished their internal investigation, that manager was promoted to store manager of another store. If you're a minority, LGBT or otherwise marginalized, keep looking. This isn't the place for you.
My starting pay was $7.50 per hour. After three years it advanced to $8.01 even though I had some of the highest employee reviews company wide.
I absolutely love working at Kohl's! Everyone was so fun and friendly and immediately you felt like family. Plus, there were so many people who had a parent, child relationship, or were siblings, or were dating. It really made the store feel even closer, which allows better communication, and more work done. Our managers are super awesome! And I love how my job really works around the schedule. I mean I have open availability so I am getting 25+ hours a week. The pay could be better, but that isn't just kohls, that also depends on where you live. I am glad and proud to be a kohls associate.
Starting pay $7.75, now $7.85 . Discounts: Associate Day shop days (you can also you your 15% discount with these)
All I wanted was a part time job. Just 15 - 20 hours a week. I am semi-retired and just need to add to my SS to survive. They make a lot of promises, put you through training and make you feel like you are working at a great place. In the beginning it was promising, but then they start hiring more people and cutting your hours. They say you are doing a great job, and give you certificates, but then all of a sudden you are never on the schedule. What kind of a place is this? If you are NOT doing a good job, then they should tell you that. I have volunteered to work wherever they need help, asked to learn more. They say they are going to start training you in a different dept, but then when the time comes they don't. I am so frustrated! I was an Operations manager for years and never experienced this type treatment of employees. Why hire so many people if you are only going to give many of them 4 - 8 hours a week? It is not worth it!!
Started at $8.75 (minimum wage). I have been there 6 months and am now looking for another job.
I have been a part-time associate at Kohl's for five years, and I am overall very happy here. I have found everyone here, from General Manager, Assistant Managers, Supervisors and associates to be friendly, helpful and encouraging at all times. It is a very positive environment, whether it is during the pre-Christmas craziness, the January slowdown or anytime in between. Is it sometimes stressful? Of course, any job is, but as long as we are doing our job to the best of our ability I have never heard anyone, supervisor or manager, be anything other than positive, appreciative and helpful. The pay and benefits are above average for the industry. Overall I have found our Trexlertown Kohl's to be a pleasant and professional environment, the managers and fellow employees to be a hard-working as well as fun-loving group of people, and I would not hesitate to recommend this as a great place to work.
$7.85/hr start, $8.80/hr current, vacation depends on average hours worked, optional benefits available, store discount!
So far, i have had a wonderful expierience working for Kohls. I cant understand where all these bad reviews are coming from. Kohls was only my second job, and compaired to my first, they impressed me. They have been flexable with my hours and very understanding when I needed time off for medical problems. I was trained properly, the managers would stop what they were doing to help me if I needed it. Most of the managers are very personable, and my co workers are all amazing people. I have family that has worked for the company for many years and they have nothing but good things to say. As a pos associate, I love the freedom Kohls gives me to put the custoner first with "yes we can". The management can be a little pushy, but i know they are doing it to make sure the customer has a great expierience.
7.75 an hour (above minimum wage) and great holiday pay
Let me say that a lot of posts are spot-on. This is a large retail company and it's filled with lazy workers, scheming managers, and totally unprofessional work ethics. It's retail, that's what happens, but honestly Kohl's was probably the most unprofessional company I've worked for in the retail industry.
Managers/Department Heads: Bunch of childish, ass kissers who will stop at nothing to throw you under a bus or humiliate you over the walkie in front of everyone. Here is the truth: all but 2 managers/Dept. Heads working at my store had less than 1 year of TOTAL work experience before they were promoted to managers. All but the same 2 were less than 23 years of age. How did they get promoted? They were all friends with each other. How do I know? Because one flat-out told me he had no management experience, and only worked with Kohl's for 3 months before becoming an E3. His girlfriend (who works at the same store), was promoted shortly after I started working there. The E3's are totally clueless and have no maturity whatsoever, and if you work hard you receive no positive reinforcement at all. The only time you get any feedback is if you fail to meet credit goals, or do something wrong. If one manager doesn't like you, the rest don't like you and will do whatever they can to piss you off enough for you to quit.
Scheduling: Only E3's and Dept. Heads are FT, rest are PT. Your schedule is NOT automatically generated. I was working in the day and evening, but later my schedule was nothing but closing shifts with maybe 1 day shift in a 2 week period. Most shifts are 4 hrs long and are highly inconsistent. Starting times range from 8am - 6pm (for most) and they are all over the place. However, the Admin. Assistant will edit your schedule at will WITHOUT notifying you, either adding or deleting shifts. My advice: save a copy of your schedule that you receive every Friday or Saturday. That saved me at least 3 times. Also, if you trade shifts with someone and if THEY DO NOT SHOW UP (called in sick, whatever) for the shift you gave to them: YOU get a point deducted from your file. That's right, it is YOUR fault. You receive 12 "points" after working 3 months. A point is deducted if you're sick (even with a doctors note), come in late, leave early for whatever reason (sickness included), or if a co-worker fails to show for a shift that THEY agreed to take. If you receive 12, you're gone. My advice: do not give or trade shifts with anyone unless you know FOR A FACT that they are reliable. Also, at the holiday season, your hours will be cut by at least 50%, if not more, from all the seasonal workers that they hire and give your hours to them.
Co-workers: Most are typical lazy college students (not all were) that were just working there for extra pocket money. Every shift I came in to work there would be an epic mess for me to clean up, and which I got blamed for. If an opportunity for a promotion came up, then all the part-time workers would do whatever they could to sabotage one another. One of the workers mixed up all the shoes in the stockroom after I had organized them the previous day, and then re-organized it so he could claim credit for it. Some of the co-workers were genuinely friendly and tried to work as a team, but they knew it was a futile effort.
Only supervisors and managers work full-time, everyone else is part-time. What was the last straw for me was this holiday season. I was receiving on average 20-25 hrs per week. However, what was not told to anyone was the fact that Kohl's hires roughly 20-30 seasonal workers that basically steal your hours. I went from 20-25 hrs down to 8 hrs. I explained I cannot pay rent from that drastic of a reduction and nothing was said to me, they didn't care. Every permanent employee had their hours reduced, just so they could have less chances of a call-in with the more employees. Everyone was denied a 2nd 15min break on an overnight shift, AGAINST THE LAW IN CALIFORNIA. I told the Admin. Assistant and Store Manager this and they both turned a blind eye and pretended it didn't happen. I quit on the spot.
This company is full of ass kissers and totally inept managers. A lot of scheming bitches for managers and virtually no opportunity for advancement. Remember, it's not what you know, it's WHO you know. Some co-workers (mostly the older ones) are actually very friendly people and were great to work with, but there were far too many lazy bums and immature college students.
$8.05/hr...min wage is $8/hr. No vacation, bonuses, etc. There is medical/dental for PT employees, but you have to be a fool to take it.
I worked there for a brief moment and it was a nice experience. The pay is defintely not worth it the hours...wow.. they give you no hours half of the staff are young under the age kids.Some of the staff that are working there are old and the other half barley comes to work. The manager of the store brings in his wife and baby to hang in the store as if its his home or a hang out spot. The young girls wear clothes so tight like leggins or tights, but instead of the E3 saying something to them they joke around they are allowed to come in looking like people off the street jeans,boots,t-shirts.This is suppose to be a place of business.
$7.65 an hr..
went to work for kohls just to get a good job reference. everything has fallen apart because doing a great job for them (accepting all calls to fill in vacancies due to illness, people quitting, etc.) (also have never been even close to being late), means less than nothing. Now i am being lied to that though i knew and copied (twice) any scheduling, that I was to report for work and since i did not will be marked as "NO SHOW-No CALL" on my record. Caught them once changing the schedule without notifying me---it is posted in the lunchroom and it is your obligation to make note of it----when I stated that the schedule was tampered with, a "supervisor" said they "not supposed to"--what the hell does that mean. Most supervisors do not have proper managerial backbone and are "supervisors" because they can play the catsy, woman bullshit needed to succeed in a lying atmosphere. Don't trust anyone to speak your common sense truth, it is like working in a high school atmosphere with all the women in control and trying to cat-scratch their way to the top by any means possible. Don't work there---pay sucks, make you run around like a mad man (especially if your are "good"), while all the ass licking "do-gooders) leisurely pass through their shifts. On top of it all though, they do not appreciate someone who really cares, just say yes and do it quicker. then bend over.
This job has got to be the worst job I have ever held in my life. It is just plain terrible, I honestly do not have one good thing to say about this shit filled hell hole.
I am a Sales Floor Associate, but I am expected to do it all! And if you cannot do it all then they ride your ass the entire shift. If I work day shift, I literally want to slit my wrists. Say I come in when the store opens or a little after, then I always expect to be one of the maybe 2 or 3 employees on the entire sales floor. There have been many occasions when I was the ONLY employee on the floor, and was expected to bounce from department to another and be knowledgeable of all store merchandise. But the kicker was having to man the sales floor which includes: helping customers in all departments , zoning departments, cleaning out fitting rooms, putting out reshop (merchandise left in said fitting rooms or at customer service) on the sales floor, answering calls, and doing POS (that includes:Running the register, getting the email & credit, doing holds for customers, and still being pushed to do the reshop) and not to mention giving almost everyone else their breaks, and having to always wait on getting my own. All this was expect of me during my shift, and if one of the many things was left undone or wasn't up to par they raised ten kinds of hell and made me feel like a worthless human being. When I worked an evening shift it wasn't as fasted paced but all was still expected. Most all my fellow employees were coming in from their second job and had their best I don't give a shit attitude. Because most of the evening workers had second jobs they had worked during the day or were college brats that whined about going home early to study, when in actuality they were going to party or be lazy piles of elephant shit. Kohl's employees the laziest mfers I've ever seen, and if they are a favorite then the managers and E3's didn't give one flying fuck what they did, which hardened the load on the employees actually doing their jobs.
And let me tell you, if you did your job, then expect to be worked to the bone. I have worked factory jobs that were less stressful and the work load wasn't as hard on me. Also let's go for credit, they can shove the credit straight up their asses! I got so tired of hearing about credit, that I would grab a walkie and then shove it in a POS drawer. They will yell and scream about credit and even degrade the person live over the employee walkies, all while you are helping their precious customers. Seriously, you cannot concentrate for five minutes without the stress of a credit yelling.
With breaks, they will try to screw you out of your fifteen minute break, especially if you are a floor associate. I've had managers expect me to cut my break short to help a customer, or even going as far as calling you out while your using the restroom.
As for hours I am one of the lucky few that get at least twenty five hours a week, but once I get comfortable with more hours they cut me down. I believe they only give me more hours due to the work load that I handle during my shifts and because I have told them "if you cut my hours then I'm walking and all that reshop that I get out in a timely manner, will sit there daily to stare you in the face". I am the type of person that believes in working while at work, most Kohl's employees come to play or shop. And most of the supervisors do not give a shit to be there and the managers are only there to look good.
All in all this place blows and I am job hunting daily. When I land a better job, I am out Kohl's doors. I don't care about the fifteen percent discount that takes tax off of over-priced merchandise, that they swear you saved money on..LIE!
Pros-I met a few employees that were amazing people, and I would miss them.
There are no perks other than clearance merchandise and stacking discounts.
All the other negative reviews are correct, I'm just here to reinforce that kohls is a terrible place to work, simply because they treat their employees like crap. It's true that your experience with kohls varies from store to store, but the one thing that seems to be consistent is the amount of hours you get (or rather, don't get) while working there. I had about 19-25 hours a week until my store hired 90 extra seasonal people in October when I started to get 4-9 hours a week. I'm a poor college student-I can't live off that! And despite the fact that we had 90 extra bodies running around, we were still far too understaffed. I think that most of our costumers have been raised by wolves from the condition they leave the store in- and then 2-3 associates are expected to "zone" the entire store and clean it up.
And don't even get me started on credit. At my store, we were expected to get at least 2 credit apps and 10 emails per 4 hour shift. This is nearly impossible, as almost every costumer already has a charge and has submitted their email a dozen times. We were supposed to lie and say that we were " updating our records" to get them to write down their emails. And even if you made these goals, your prize was not a raise, but a candy bar or a jean day. It's degrading for grown adults to receive candy bars based on job performance.
My store's main manager was actually very nice, but that didn't make up for the low hours, low pay, and extremely high expectations from the management team. Thank goodness I found another job and had to quit working for kohls. I have nothing but respect for those of you that continue to work there on the bottom, putting up with all the crap from the higher- ups.
Starting/ ending salary- $7:45
Good discount, No bonuses, but lots of candy bars
Im not that surpised that the store i work at isnt the only one thats is so unprofessional and disorganized! i been with kohls for almost a year now and im so fed up with it. When i frist stared i herad storise from the assoicates that been there longer than me tell me how messed up it was but i didnt listen. The managers are lazy, they do nutthin but want you to do there jo and more. And if your not there favoriate or in there lil clique then you wont be treated fair. And the only way youll get alot of hrs is if you make the most creaits or if youdo what everthey want you to do without you questioning them at all.
I realized that if they give you like 16 hrs and for somereason you have to stay an extra 15 mins, that extra 15 WONT be on your pay check at all!!! when you ring it up tom the managers they try and play you for a fool. Oh and how they treat the people below them is crazy!!! they talk to you like your nuttin and expect you to sit there and take there abuse. If i knew now what kohls would be like before i got hired i wouldn't have applied at all!! SO if you like to be talked to like your the scum of the earth, have your pay check cut, and have to do everybody job including your own then kohls is the place to be.
pros-working with some great people
cons-eveything else that you go through on a work shift.
started at 7.35 and now at 7.55
only 2.80 vacation time...-_-
Pros: discounts, most associates are very lovely people, active job
cons: supervisors, rude customers, having to have everything perfectly organized (just so the rude customers can mess it up again), one restroom in the whole store, very unorganized upper staff, etc
I worked there for only two shifts.
when i applied i said my first start date could be 11/25 because i was going to be out of town, then when they hired me one supervisor told me it was okay that i wasn't able to work black friday and then during orientation i was yelled at by another saying that i agreed when i was filling out paperwork to work black friday. they sent me out on black friday w/ no training (my training was on the 25th) and i got yelled at for things that the previous cashier at the register did (had a bag of suspended items, food wrappers, etc) and i also got yelled at for not knowing how to properly close the store.
on sunday i had to get up and be there by 6am and i didn't know about the walkie-talkie so i called the store and the manager that was there yelled at me for not knowing about it. i was told my training would last until noon but then the supervisors decided to extend it to 430, which would have interfered w/ my main job. when i left for lunch i was unable to get back because someone rear-ended my car and they never called me back. so i just stop showing up and they still have not called me back.
they never discussed wage but it was minimum, they never paid me for orientation (it was three hours) and i still haven't received my final paycheck (it's deposited weekly)
I am so shocked reading all of the negative things I have seen here. I absolutely LOVE working at Kohl's! I love all of the people I work with, especially my managers and my store manager. They are so supportive and really a lot of fun to be around. The store I work at and the company itself really strive to take care of the associates. I am completely comfortable there. I love working with the customers I come in contact with every day. Getting e-mail and charge accounts can sometimes seem a little challenging, but I don't think it is too bad. You just have to present the opportunities well! The charge card and the email sign ups help HER. Make sure to keep that in mind! I previously worked as a Sales Representative for another company, so maybe that is why I don't mind it too much? I hated that old job though. Anyway, I love Kohl's. I would be completely happy working here for many years. They provide great opportunities and I look forward to my future with the company.
Well, all retail is a drag, especially dealing with customers who expect to be catered too like small children because they are lazy idiots. Retail management draws a lot of losers, especially lazy and mean ones. Kohl's is no exception, but it does depend on the store whether or not you get lucky and get a decent management team or one with lots of bad eggs. The three Kohls that I worked for had managers who stole worker's wages by shortening their reported hours, managers who did little to no work, managers who told you not to call them while they were doing little to no work, managers who spied on you or had spies come in and watch you to report back to them so they could undermine your work and belittle you for their own spiteful enjoyment, and a manager who made me run to the bathroom and back if I wanted a break at all! Really!! Kohls hires some sick, messed up people to run their stores. Yikes, it's frightening when you think about it. No wonder they don't want unions. Workers would indeed rise up and kill the kinds of bosses they hire!! I worked for Kohls because I needed a job and I'm thankful I got one, that is the only positive thing. All the regular joes I worked with were good people. kohls is lucky to have those people. they just don't know how to hire good management to support a good work force.
9.10 starting; 9.45 end, after 3 years. No bonuses, no real perks. What do you expect, it's retail!
Kohls is probably the work place to ever work! One they is way to much favoritism going on that its sickening, Two it is completly unproffessional, Three the bring down your self worth completly with how crude they are when you make a mistake or tell them no.
Lets start with POS (point of sale/cashier). All its about is credit and email. If you make credit you have absolutly nothing to worry about and they will love and or even promote you.(i even had a fellow associate get to leave early to watch football because he was so good at credit) but if you have one bad day or a bad week even They cut your hours from 30 to 9 or even 4. and they will get on you every day about how important it is to make credit and compare you to others or themselves. and if you continue to not make credit they remove you from POS completly because "your not meeting the rerquirments (but little did you know you still have to get/hear about credit in anyother position). Also on POS if a customer blames you for anything or is upset 1. they will essentially do whatever the customer wants 2. even if they stood there and saw everything that happened they will blame you for the upset customer. And you also get yelled in your ear from the walkie constantly about credit and email so you have a 5 hour shift expect 4 hours getting yelled at while your trying to talk to a customer about credit. Also you are talked down to all the time. Your just standing at your register waiting for a customer to come along? "what you doing standing around go fold something!" your folding/fixing cloths? "What you doing not at the register you stray too far go to your register!" you change registers because you ran out of money and they wont get you more? "your at the wrong register you know what register to stand at" completly rediculous.
Now lets start on jewlery. this wont be as long but again CREDIT CREDIT CREDIT CREDIT!!! They expect you to get credit more because you are dealing with expensive jewlery and perfume. and on busy days they only have one person there and if you page for help more than likely you wont get any because no associate is "trained" to help you and the managers are too "busy" so your stuck in a bubble with customers surronding you getting angry because they cant wait to try on a ring. and again if your not busy and you stay in that bubble you get yelled at for not helping but if you move just a hair away to fix/fold something you get yelled at for not being in your bubble. they only spend a day to train you and expect you know instantly know how to do it and if you make a mistake they hover around you for a week criticing everything you do.
Floor associates! asside from the fact they dont tell and or show you what to do exactly it is completly understaffed. they will have one person in misses classics misses updated and juniors, one person in intimates and assecories (wich is very difficult to do alone) one in mens, one in kids and the entire home department, and one in shoes. and thats on a good day. its the worst place to work in my opinion. again CREDIT CREDIT CREDIT! you hear it screaming in your ear telling you to get some as if you have time aside frome folding tabeld fixing racks clearing fitting rooms helping customers and backing up the registers. OH WAIT IT GETS BETTER YOU HAVE A 3 HOUR SHIFT TO DO IT ALL!!! if its your first day it dont matter your expected to know the brands sizes and placing of everything if you dont your an idiot. also if a customers comes up to you and needs help in another department not yours guess what your more than likly the one to help them so not only do you have to know yours you have to know others. and of course on your way back to your depoartment you get yelled at for wondering around too much and dont bother explainging yourself they dont care in their eyes your wondering wasting precious time. so forget trying to use the bathroom your dirty time waster you.
on top of all of this i havent even gotten to the other things...calling out? they will make you feel like shit you could be in the hospital and they would guilt you and ask you if you are sure you cant make it. and all the favorites in the store get 25 - 35 hours while all the other get 4 or 7 even. and all the managers text and or go out with the associates and dont think anything is wrong with it at all ugh just a horrible place to be
i started with 8.15 now i make 8.87 in 3 years!!!
I started at Kohl's as a second job since the holidays are coming and I wanted the discount. Worse idea EVER. The first two days were very good and they worked with my school and other job schedules until the second week of me working there. They scheduled me for Saturday, which I'm not available and for then Sunday open to close, which I asked them not to schedule me for. After calling and talking to the supervisor, they switched my days and wrote me up for it! That was the first thing. Then I left my bookbag in the break room and after work was over, I noticed my bag had been moved. Someone stuffed clothes, games and jewelry into it!!! So long story short, I ended up transferring and it's been a month and I still haven't gotten paid for working yet. As soon as I find another second job, I'm quitting.
Cons: evil conniving bitches, withheld pay, unfair bosses, and pissy ass customers.
8.25 is starting salary
so I have currently been employed by kohls for 18 months... and recently got promoted to pos specialist... my original position was pos and I was moved up from there. I head all of the specialists and in line for more promotions when they open up. Heed my warning though this company is NOT for everyone. The company is all about meeting credit goal email goal sales goal and getting great store survey reviews. Starting on pos taught me one thing if you do not succeed someone is waiting to take your hours. My original store manager loved me because of my attitude and great customer service abilities. It is only because of him I am in the company where I am today. HUGE WARNING you have to be willing to get credits and emails if not do not apply, also you only get promoted if you are willing to take everything customers and management throws at you and you are well liked by everyone.
started on pos at 8.15 where state minimum is 8... got a raise to 8.41 at my review, and currently at 9.20 after my promotion. Opportunity for health and dental even for part time associates, and vacation time is decided on by average hours worked daily
I've never been in a company that cares for their employees as much as kohl's. I love working here and it's fast-paced. I would recommend Kohl's to anyone who asks. I've never worked with a company that makes me feel so at home. A lot of times i'd rather be there then home :) Credits are difficult to get but, that's mostly because everyone has one. Also, if you like working as a team this is the place for you.
Reading over the comments, and surprised. Thought this was only going on in my store! All the negative things they say are true, if u dont make credit, they cut your hours, the dept. Supervisors are thd only ones that get decent hours, and we do more than them! Management sucks and they talk to you like you are nothing. The customers leave all there mess for associates to pick up. And we have to go through all of this while "smiling and saying hi!" Smh. Ive been here a year and a half, and pray everyday I find something better.
I have read the reviews written on here and definitely think the experience depends on the store, but as a company, I love the associate volunteer opportunities, the budget for food and prizes for the associates that is updated monthly, the recognition program (including the scratch off passes for jean day, extra breaks, etc). The fact that corporate takes associate surveys and comments seriously is great. I have worked in two different stores and am on my second run working for Kohl's the first lasted two and a half years. I was an at home mom for a while. I liked it so much from the first time I came back.
Customers can be difficult, but Kohl's gives their associates the ability to fix most problems, and any environment where customer service is involved will not be easy, not just Kohl's.
Yes, Kohl's is a competitive work environment. They want their associates to provide excellent customer service and get credit and email. If you are not comfortable with these things, this is not the company for you. If you are comfortable with it then consider Kohl's.
There are computer based training programs, but hands on training as well, there is even a "training mode" on the POS system for extra practice. Also in my current store and the previous location I worked we had brochures around for refreshers on practices for floor and POS associates.
Insurance, adoption assistance, dependent care accounts, discount at Kohl's and other company that partner with them (cell phone, car insurance, etc), flexible schedule, opportunities for promotion, vacation time, vacation buy program for additional days off
If customer service is not for you: do not apply
Pay could be better
DANGEROUS ENVIRONMENT for employees-Need "The Occupational Safety & Health Administration" (OSHA): CHINA'S SWEAT SHOP IN THE UNITED STATES WITH OVER STOCK AND NO WHERE TO PLACE STOCK. This every year and throughout the year! The employees stumbling over each other with pressure from non-sense management. As for myself: Casual, creative, conservative, competitive, supportive, team-oriented, entrepreneurial, fast-paced, and old fashioned.
I have worked at kohls for over a year now. I started with $7.25 and right now im at $7.39.. REALLY?! The pay really is not worth all the work you have to put into making your managers happy(with credit and email) and customers(picking up their CRAP!)
The only true thing i like about working there is the 15% discount that i use with another 20% and another 20%. And most of the coworkers i work with(excluding managers).
Pros - coworkers, discount
Cons - everything doing with making your managers happy with credit .. did i mention CREDIT???
Not worth it run full force in the other direction !!
so many nights were i just wanna walk
or put in my 2 weeks
You've been warned. Most of these posts are true. Kohl's is evil. For the associates. Honestly, I think Kohl's is just stupid. A stupid, stupid company that makes mistakes and takes out its angst on the hard working associates.
Let's start with the credit crusade- It's a stupid system. BECAUSE, if their maniacal plan does work, most returning customers end up being Kohl's card owners SO, who are we supposed to solicit to? There are some days I work and every damn customer has a Kohl’s charge card. How am I supposed to meet my credit goal, if no fucking new customers come into the store? Same goes for e-mail. Stupid plan with gaping holes. Only so many people in a demographic will come to Kohl's and they will almost all be duped into getting a card which ruins their credit score.
It crushes the soul to work at Kohl’s. To get credit makes you a wonderful associate and also a lousy human being, because it means YOU LIE TO EVERYONE YOU SOLICIT TO. You know that these really aren’t deals. “You saved nothing today really! Please take our survey and rate us a 5, you idiot who just got duped” Kohl’s is so good at lying that they are able to do it with a big grin. All those sales? Not really sales. I bet it cost them a quarter of what they sell it for to have some poor kid make it in china. LIES. If you are religious, work somewhere else.
They treat their associates like garbage. They pretend to care about training you before they toss you in on the floor, which by the way is a sink or swim setting. If you are MJM, you better have a good memory because they aren’t going to help you past that first week and will start holding you accountable for mistakes which are INEVITABLE. They train you poorly with computer simulations instead of “wasting their precious time” showing you how to do stuff themselves. If customers are horrible to you, it will somehow be your fault.
IF YOU GO TO COLLEGE, and plan on trying to keep your job after a summer of work, I will warn you now, do not count on it being painless and easy. Kohl’s managers will LIE to you and say you need to come back every 30 days to work but the REAL number is 60 days, which comes straight from corporate, read the fine print. Still, in all of my 60 precious days in which I needed to work only once, it took many phone calls to try and get on the schedule. Because they DID NOT try to help me get hours. Honestly? They don’t give a damn about the college workers. They can and will replace us in a heartbeat without any regrets. They set up systems that we need to follow and then don’t help us when we need to follow the rules. “Oh I’m sorry, I can’t just put you on the schedule. I know you have to come back once in 60 days but there is nothing I can do for you.” The one time they AGREED to let me work, it happened to be the same day I took the teacher exam, the PRAXIS 2, which was stressing enough. I showed up and they said they had no record of me working that day. No one wrote it down and no one took responsibility for the mistake. I went home, after a long drive there, without hours and without the 2 hours of pay I am guaranteed by law to get if I show up when scheduled to work and there is no work for me. When I called later to get on a new schedule, the fact that they refused to let me work before made no difference whatsoever. They still didn’t let me on the schedule. Today FINALLY, I got on only because someone was trying to give up a shift. PURE LUCK. Next Wednesday I would have been INVOLUNTARILY TERMINATED if that piece of luck had not occurred.
Beware of the evil Kohl’s college kids, and work somewhere more reliable instead.
Also, don’t plan on getting any sort of fair hours for the first…..3-4 years? During the summer I got less than ten hours a week and everyone else did as well, except the Kohl’s ancient workers who get AT MOST, 30 hours a week.
BEWARE! The money is not worth the agony of working for this wretched establishment.
7.85 an hour. No vacation time, no bonuses or perks or anything good.
I honestly believe, like some others on here have said, that your experience working at Kohl's varies from store to store. I have been there a little less than two months and I have had a great experience. The management staff are great - if I ever need help, they are right there to assist me and never give me a hard time about it. While I'm really good at getting credit, for the days that I don't, I never get yelled at about it. The managers understand that there's only so much you can do. Some people just don't want a Kohl's Charge . . . simple as that. I only read a few reviews, and not one of them mentioned the scratch offs that we get. Maybe my store is the only one that does them? Not too many places will hand out a jeans, sneaker, or extra break passes. I have about 20 of them piled up. We're always getting some sort of nice thing in our break room, whether it be ice cream, donuts, or something like that.
While I do admit that sometimes it is understaffed . . . especially when fitting rooms are out of control, or we have a lot of customers at the registers with people on breaks or with customers, usually there is always someone to jump on a register . . . even if the E3 does it.
I also received 3 days of training for POS. There's a booklet you have to follow. I don't understand how some of you claim you're not being trained.
Also, working there I have never gotten less than 25 hours, and that was because I requested days off.
PROS - Associate perks - Jean/sneaker/break passes, associate discount, nice co-workers
CONS - understaffed at times, unpredictable scheduling (as far as days and times go)
Like I said, maybe I just got lucky and work at a great store. But again, the management is superb. I can't really complain about any of them.
Starting salary - $7.60. Haven't been there long enough to get a raise.
I have been with Kohl's for almost two years. I started at minimum wage ($7.25), and although I received constant praise on my work, my current hourly wage is $7.63.
I started on the floor, quickly moving to POS (Cashier) and was instantly the number one POS associate in the store even though I only worked part time. The hours weren't terrible, but I always needed and asked for more without receiving any. I felt relied on--the managers would always throw candy at me begging me for more credits and to pick up others' slack. It was exhausting. Then I went to college and transferred to another store. That's when the real nightmare began.
As a transfer, I was automatically hated. They put me on the floor (I'll be honest, I'm not necessarily a good floor associate since I never roam the aisles to know where things go). The store manager threatened to fire me because I asked to be worked on the register (is that even allowed?). Then I showed her my magical register skills, and the managers backed off. I still only received about 8 hours a week, and the assistant manager relentlessly badgered me for credits. To this day, he still refers to me as his "Credit Queen" and "Credit Hero." I felt degraded--just because their store was terrible with credits and I was practically a godsend is no excuse to rely so heavily on one associate.
After over a year of asking, I was finally trained in Customer Service and Jewelry. Although I am able to work the floor, POS, CS, Jewelry, Ad set, and truck, I have not gained even a $0.50 increase in my pay. I find this a little ridiculous.
For my second year in college, I have added expenses--rent and utilities. The assistant manager that fawns over me has continuously promised that he would "take care of me." I have not received more than 20 hours per week. A friend of mine got me another job that starts at $8/hr and goes up from there--a big increase from my current wages. Thank God for my friend just getting me this job too because I only have 6 hours next week with Kohl's.
Last night, I changed my availability to go along with this new job, but I wanted to work just enough that I would be able to transfer to my home store for the holidays. The employee that creates the schedules called me this morning and left a very confused message. When I called her back, she angrily ranted to me that I would have to get this new, extremely reduced availability signed by a manager. She was very rude and not at all understanding about the whole thing.
Honestly, right now I fear for my job because of the fact that I had to get a second one just to make ends meet. I fear that Kohl's will not work with me and that I will have to drive four hours every 30 days just to keep a job with the company. I love Kohl's and I definitely do not want to quit, but my experience with them has not been the greatest.
It all depends on which store you find to your liking. Kohl's is a company that is better for high school and college students. Our store is very flexible with our schedules. We talk with our other associates and we usually get along great. Everyone does their part to get the job done, and it's nice to know there are other people to help you if you get in over your head. I've worked at other stores, and the management style differs from store to store, as you would expect in almost any business. We do have fun in our store. The pay isn't the best, but if you are a college or high school student it isn't going to be that great anywhere.
Starting and Current Salary (w/no previous retail exp.) $7.43/hr. Due to receive raise after 1 yr. Also after 1 year: 1 week of paid vacation days, optional insurance plan. Every additional year: Pay raise and 1 additional week of paid vacation days.
High pressure doesnt even come close to describing this place! If youre a cashier, you have it the worst. You are expected to get people to sign up for a store credit card, and if you dont, here is what follows: 4-10 hours a week, managers not caring at all about you as a human being, no cutting you slack, always comparing you to other people, and baggering you everyday you come in, wanting some explanation on why you cant get credit, and embarrassing you infront of people about it. BUT if you are good at credit, they hold you really high, and they are your bestfriends, and you get great hours and everything you want.....that is untill you have a bad day or week, and you arent getting a lot of credit, then it flips. One week you can have 30 hours, the next 8. And They bitch at you all the time. then when you get good again, it flips. They say that credit is a team effort, but if you fail at getting credit, its alll your fault. Theres 100ish people who work there throughout the day, but in the end it all falls on the 6 or 7 people who work on POS, but its a team effort...right? Not professional. And then theres that ONE person who somehow gets 10 credits a day, without every wavering, and that person gets minimum 30 hours a week, you see there name everywhere, with alll the awards the managers give them, and if that one person ever tries to leave, the company begs them to stay and gives them ANYTHING they want. The person at my job gets to work midshift everyday on the side she wants to work on, and throws a fit if she doesnt get what she wants. So basically, if you dont get credit, you get no respect or hours, if you do, you are expected to perform or else. At Kohls its just not good enough as a cashier to be a good person, and care about the customer. The horrible people who get good credit get more hours over the people who actually care. And like other people have said, they say you can move up, but if you are good at credit, youre stuck, they wont let you do anything at all. They dont tell you anything about the pressure of getting credit when youre trying to get the job.
DONT EVEN GET ME STARTED ON THE CUSTOMERS! All day every day you are getting harrassed by dumbass people who think you owe them something or that they know your job better than you do. People throw fits, throw merchandise at you, snatch things out of your hands, yell at you, talk on the phone when youre trying to do your job, and leave you a million clothes and things to put up because they've ''decided against it''. Your patients and temper gets tested atleast 20 times a day. Not only that but when the customer is OBVIOUSLY wrong, your manager lets them get away with everything, and its no wonder they argue with you. Managers have no backbones, and they wonder why they lose so much money.
Thats all just for POS. On the floor is another horrible nightmare.
We are wayyyy to understaffed. How can you clean a packed fitting room, help dumbass customers who cant stop being lazy and LOOK with their EYES for something, answer calls, and help with backup for the registers? Exactly, managers dont care. Right when your done spending one hour cleaning something, someone comes up right after you and looks at you....and messes it alll up.
Then once again, theres the managers. They do nothing! They sit there and greet people, kinda. When youre busy at pos or floor, they dont help, they call people up who are already busy. They complain about us not getting credit, yet they dont do shit. But when they get their first credit in a whole month, they never ever stop talking about it , like its so great. And at night, they disapear. They are so lazy and hipocrytical.
And im not even going to talk about customer service, thats a given how horrible that is.
Almost everyday you will think about quiting. The only pro is that there are a lot of nice people to become friends with, and it is team oriented...in a sadistic way. Thats it. Pay sucks. Hours suck. Managers suck. Customers suck. Do not get yourself into that!
Starting: 7.35, minimum wage went up to 7.75, then after a whole year its now 7.98...couldnt even be 8 dollars.
I've been working at Kohl's for more than a year, and to sum it all up, this is a dead end job. When I was hired they assured me that it was very easy to move up within the company. I was hired as a cashier & was pretty good at getting credit. Because of that, they refuse to promote me or take me off register. They say they'll cross train me, but no matter how many times I ask, I'm still put on register. The pay is a joke. Since working there I got an 8 cent raise. Laughable. Others who have been working there much longer than me make just over $8.50. management plays favorites & will defend their favorites with their last breath. It is stated that you can come to them if you are having issues with fellow coworkers, but when I did that my manager just made it worse & didn't bother to get both sides of the story. The people that shop at Kohl's are incredibly snobby. They act like they are a lot richer than they really are & you endure verbal abuse daily. The managers put unrealistic expectations on the cashiers for credit,& they say that it is everyone's duty to help reach credit, but if we miss it, the cashiers are blamed. Management at my store is a joke. Immature, rude and ignorant. The hours are unpredictable, which makes it hardto plan accordingly.they are constantly hiring, which cuts our hours. The ONLY redeeming factor is your coworkers. I love the people I work with. All in all, I wouldn't recommend this to anyone. You are over worked and under paid. Your achievements go completely unnoticed and there is zero opportunity to move up or be cross trained.
I started working at Kohl's in October 2010. At first I felt appreciated. As time went on and I wasn't able to sell as many credits I felt unappreciated. Like the mangers didn't even care for me even though I try my hardest. It doesn't matter if you are always on time to work, happy, bubbly, give great customer service or even have customers write reviews about you. All that matters is getting a people to apply for Kohl's charge, that's how you get hours. I haven't worked in three weeks. Even though I got 2 credits the last time I worked. But that wasn't enough. Nothing is never enough for Kohl's. The manager doesn't even take the hard work you put into selling kohl's charges into consideration. They think it is all about skill, it's about luck too. A lot of people come up to the register and ask to apply for a kohl's charge. If you're going to work at kohl's do not work as POS.
Pros- you get great discounts.
Cons- You have to be good at selling credits, being a great worker isn't enough. They say customer service comes first, but then they work the people who are good at selling credits more instead of the people who care about the customer.
So far ive had nothing but good expirences there every one is always trying to help each other super friendly pay is not bad 8.45$ + 2.50$ for every credit Approved and 1$ for each attempted the managers are very encouraging always pointing out when you do a good job the only think like any retail job the hours aren't great
current pay is 8.45 i get a $0.50 raise after a year credits are $1-2.50
I started out as a seasonal employee. Kohls is only my 2nd job so I told myself I was gonna do whatever to keep this job. I loved kohls to start out. While just getting outta high school and not having in real responibility kohls was great and I had no real need or concern about the pay and still being young and worried about partying and hanging out the 16 to 22 hours a week was prefect. I've recently moved out and matured a lot more partying is no longer a concern and I'm worried about being successful in life. Now I'm realizing I can NOT provide for myself like I need to only making 7.62 a hour. I work my a$$ off and I get no thanks. I am basically a manager or e3 just without the title and the pay. I close registers at night, I work customer service I do everything. And over 2 and a half years I haven't even been named superstar of the month or anything. The hours are horrible. I go from 30 to 32 one week to 20 to 22 the next I can't live off that. If money is a concern this is not the place. If feeling some sense of accomplishment this is not the place.
7.45 when first hired
7.62 after two and a half years
I've worked at Kohl's for almost 3 years and since the beggining I have had the worst experience there. The hours given from 13 to 0 varyd on how much the favorites are asking for off. You can litterly work as fast as you can. You can get both departmens finished on recovery and still get yelled at for the dressing room not bieng completely clean out. You can give all the respect they askd and not recieve even 3/4 of it back. I can honestly see people who worked there for 8 years and get the respect and graditude they deserve!
Vaction days after 2 years 3 days
Worked overnight truck at Kohl's and I can honestly say the managment was so unprofessional. New people that came in were afraid to ask management questions due to the fear of being made to feel "stupid" and spoken down to. They would yell at us for doing something wrong but to only turn around less than 5 mins later to do the exact same thing! If you want to be a supervisior, than you act like one! Of course they have their favorites. There is no such thing as training there. You're left to fill in the blanks and connect the dots on your own and hope and pray you don't get chewed a new one. Pay is horrible for all the stuff you have to put up with. Kohl's just looks at their employees a "dime a dozen" with no value.
Starting wage $8.25
Ending wage $8.45
They tell u to have fun but there is no fun while u work. They expect u not to talk. But when u are there for 12 hours u need to make the most out of it. I loved going to work for the first 1. I always put my heart in it no matter how bad i was feeling pregnant lifting more than what most people did. But I was talked down to and told i couldnt work in certain areas cause i was a distraction but keep in mind what ever they needed done and quick I was the one for the job. The have favorites and if u are lazy u are one of them. They dont take saftey seriously like they should. Fish bowl they know what i am talking about they will not fix
$ not worth having to do everyones job and dont get any thanks. The real supervisors like deb fox and carl daily they need to find more supervisores like them
After reading some of these reviews, I felt inclined to tell about my experience working at Kohl's. I honestly feel like I'm not treated well there at all. Firstly, my managers are only focused on getting credits and emails. If you don't have a certain amount in a month, our store manager will hunt you down and talk to you about it. Thankfully, I've never had this happen to me, but I've seen our manager criticizing other employees for not getting enough credits. Secondly, I completely agree when others say that the store is usually understaffed. If you are in a department or replenishing on the floor, it can get overwhelming to clean fitting rooms, take care of recovery, help customers, answer additionals at POS, and straighten up the store with little or no help. In our store, there are very few associates I'm friends with. Most of them are older ladies, many of whom look down on me because I'm less experienced.
Also, the horrible things others have said about training are, sadly, true. Training is nonexistent, especially when you are working in a department for the first time. I've been there for months and still feel like I don't know nearly enough, but we are so understaffed that no one has time to teach you. I recall having to cover the shoe department, which included answering customer calls and associates at the register with the phone, which I had not been taught how to use. All the while, I had to figure out where specific shoes were in the back to find different sizes for customers! It was chaotic and the embarrassing. Some customers simply left because they knew I didn't know what I was doing.
As for the scheduling, it's ridiculous. They put your availability into the computer and it randomly creates your schedule. One week you will get 30 hours and the next you'll only be scheduled for four or six. Quite often, i'll have to close and then open the next day. It's exhausting because you can't get into a routine.
Altogether, I've found that the minimum wage pay, the unreachable expectations, the stressful environment, the randomly scheduled shifts, lack of training, and pressure to obtain credits and emails make this job, simply, not worth it. I do not look forward to going to work anymore. In fact, some days I dread it. I, including the few associates I am friends with, are frantically looking for jobs elsewhere.i
Before proceeding to read the rating below, please note that I firmly believe that the Kohl's employee experience varies by store. Workers in the same district seem to have different reflections for working at another store nearby. So please do not form your opinion of Kohl's as an employer solely on this review, but instead see what is consistent with the other reviews and be aware that some of these things will only pertain to certain stores.
- As a sales floor associate, there will be lots of variety in your workday
- Lots of interaction with co-workers whether they're in your department or not
- The majority of the customers are pleasant (remember, this is generally speaking!)
- Good about honoring requested days off, as long as it's far enough in advance (though for the holiday season, you may not request days off)
- Sense of teamwork
- Associate discount is nice, especially since you can combine it with one other % discount
- All floor associates and managers wear a headset/radio to be able to communicate with each other at any time, so it's a great way to get help or answers right away
- Co-worker recognition program. It's easy to recognize a co-worker for simple day-to-day contributions by filling out a small slip that you give to the co-worker and management.
- Understaffed. The expectations for the number of associates present and for the low pay are pretty unreasonable. Floor associates must spend much of the shift on the register while also needing to answer the phone, assist customers in the store, clear out the fitting rooms, organize the recovery, put away recovery, and maintain the appearance of the sales area while also having credit and email goals to meet.
- The floor and dressing rooms are always in constant need of attention, as many customers show little respect.
- The number of hours and timing of shifts has little to no consistency. They schedule you for the number of hours they need you, not for the number that you said you were available to work. Likewise, you are sometimes scheduled for a time that you communicated you were unavailable to work on a regular basis and are penalized if you cannot find a substitute.
- Also relating to scheduling is sometimes you will get scheduled back-to-back, such as an 8 hour closing shift on Saturday night followed by another 8 hour shift for Sunday morning. This doesn't happen too often, but it does happen regularly enough.
- This is minor, but tennis shoes are not permitted, though that would be accommodating for this type of work, as you're on your feet for the entire shift and walking around a lot.
- Training was minimal. Orientation was a 4 hour session and then there were about 4-5 hours of Computer Based Training to complete. After that, you go out onto the sales floor and have to figure everything out as you go along. While naturally not everything can be taught all at once, it would be really helpful to have a trainer on the floor. They try to buddy you up with someone in the department you'll be working in, but usually this person is caught off-guard by your presence, busy, and not necessarily experienced in training. Also, the registers were extremely stressful to learn because there is no organized training at it (though they recommend observing someone for awhile first). The registers themselves are very rigid in their procedures and making a mistake can take a long time to correct, which customers don't always like.
- Overall, there is a lot of pressure on the sales associates, much of which comes down to being understaffed.
Starting and current salary: $7.50/hr (I believe the raise is 20 cents a year)
Vacation time: Eligible after one year
Bonus: 50 cents per Kohl's Charge credit application
I have 4 months of experience working as a sales floor associate. I fold the clothes on the tables, organize the racks by color and size, put back all the clothing from the fitting room racks to the place they belong to, POS, put the 500's(Clothes, toys, accessories, intimates) back in the department they belong to, and help the customers. I'm assigned to one department each day I work. They don't have you work three departments all at once.
Pros: The employees and managers are very friendly and great to work with. They don't overwork you. Flexible schedule. Are great at making sure that you get the day you requested off 100 percent of the time. Cons: Somedays I am scheduled to work 30 hours one week then 4 hours the next week. If you need a job to pay the bills this isn't a good fit unless you have a second job to support you. They pay here is 7.50.
3 years with Kohl's, I love it. Great discounts, love the merchandise, and hours are very flexible.
I put in my two weeks notice at Kohl's a few days ago and wow, what a relief to be done there! I've worked other retail but nothing as boring and tedious as this! The managers are friendly yet impersonal and are by no means fun to work with. Some of my co-workers were rude and I didn't meet anyone there whom I would ever care to hang out with outside of work. There were a lot of names of co-workers I didn't know and many of them didn't know my name... even after seven months of working there! If you enjoy cleaning up after people, this is the job for you. I spent all my time clearing out fitting rooms with piles of clothes in them.. folding clothes.. picking up clothes from the floor. Customers do not care at all. And Kohl's has no restrictions on the amounts of clothes you can try on, so really, there is no controlling it. It also doesn't help that the clothes there are not cute and are such cheap quality. Working with better clothes might make it slightly more enjoyable. I have no idea how people can work there for a year, let alone ten or more years. Each shift would drag by very slowly for me and I kept getting these urges to just leave and never come back! I'm very glad to be done there.
7.67 starting and ending
I have read all the reviews from Kohl's associates and I don't know what store they're working at, but I personally haven't had that bad of an experience. And I have talked with other people I work with and we all seem to agree that we enjoy working there, but the only problem is the pay just isn't cutting it. Yes we are understaffed as some of the other reviews mention, but unlike other stores you are not expected to keep your department in an unreasonably perfect condition. They just expect you to work hard and get done what you can. As a cashier, you are pushed to get credit like crazy. I really do like working at Kohl's though. They do their best to take care of their employees and are a company with overall great morals. You get an absolutely incredible discount. I have heard employees at Target get only 5% and if they have a Target charge, their Target charge discount of 5% can't even be combined with this. At Kohl's you can combine sometimes up to three discounts: your employee discount, a special associate shop pass, and a general public coupon.
Pros: Do their best to care for their employees, great discounts, laid-back, high expectations for employees but not unreasonable, ensure that you are trained for the job you are doing, managers are always just a phone call or a headset away to ask questions. You are empowered as an associate to take action and assess a problem and make the right decision. They are so flexible with your schedule. If you need off, as long as you don't abuse the power, you are always able to just simply right in a book what days you need off within 2 weeks of that day and they will honor that 99% of the time.
Cons: Understaffed so you must accept that your department will never be in absolutely 100% perfect condition. Low pay. High pressure on associates to get credit and e-mail.
Started at minimum wage. They give raises annually. They sit you down and assess what you have accomplished over the year and give you a raise according to what they think you deserve. Mine was like 17 cents I think.
Horrible place to work...they put a lot on the floor associate.they never schedule enough of people.in the mornings they only have 1 person until 10am or sometimes 11 am we are suppose to have a person who gives breaks and lunches but half the time they are in office or to busy doing something else.Mangement does not help they stay in the office and never on the floor unless corp,is coming......stay away from this place....
I left there making only $10 hr but started a new job making same thing....they will work you to death with no thank you....there is no moving up unless u kiss butt.......or if the managers like u .....stay away
I found out that the part time job I applied for was just temporary, although the internet listing for the job did not state temporary. I was also told that if I had an acceptable job performance, good attendance, being on time etc., that I would be able to stay on as a part time associate. After never missing a day, being on time, and never having a complaint about my performance I was terminated after the Christmas season.
Kohl's sets unrealistic goal's for cashier's to obtain new credit card customers, and e-mail addresses. The pay is terrible, and there are no full time employees except for store management. The company wants cashier's to ask each customer 3 times to open a new credit card account. If the customer says no the first time, you ask again. If they say no the second time, you ask again a third time.
Absolute terrible place to work. Constantly threatened and never thanked for work done. Promised incentive for meeting goals but promise never fulfilled.
Terrible pay. Good vacation package. No chance for promotion.
I picked up the Kohl's job as a secondary job to make some extra money, but I was also looking for a different, more secure job with a company. I'm glad I didn't quit my other job because after over 6 months I'm tired of the work there. Cashiering is repetitive. I like being active at work. Unfortunately, I am unable to do another area of work there. They scheduled me for different things a few times but only because they were short handed.
One big issue that annoys me about Kohl's is credit and e-mails. I believe they put this above customer service. They require employees to ask a customer 3 times if they would like to sign up for a Kohl's card until allowed to give up. If a managers sees you are lacking on credits they will go up your ass and inform you that you need to get credits. The same goes for email. Depending on the goal for that day, you are required to get a certain amount an hour. A manager once told me I needed 10 an hour. Emails should be easy but a lot of customers are actually uncomfortable giving out their email. To make it worse, managers started requiring us to ask for secondary emails.
When I got my first review, I was told I give customer great service, BUT lacks credit. I only got a 4 cent raise. I was never late and didn't call out. After my review, I started to feel discouraged because even though I cared about customers and went above and beyond to make them happy, I was being recognized just because I rarely got over three credits a shift.
I have a few other issues with the card, one being that we cannot give a customer a discount unless they are approved. In today's economy being approved for credit isn't very common. In fact, most of my credits were not being approved. Another issue is the amount of coupons that Kohl's send out already that make it nearly impossible to find someone that has no discounts. For example, a customer is signed up for emails and they received a 20% discount and do not have a Kohl's card. She comes to the register and I offer them 20% off to sign up for a Kohl's charge, she is not interested since she already has a 20% and has no need to sign up for a card. Even after explaining the benefits, most customers don't care about future purchases.
Hours are not consistent what so ever. One week I can have 28 hours and the next have 8. But there is always opportunity to be called in and pick up shifts. The trouble is finding shifts within your availability.
Overall, I can't say it's a horrible place to work, specially since I have only extensive knowledge on the register. But I have my days where I do not want to be associated with them anymore out of annoyance. I am fortunate to have a good group of employees and my store manager is fantastic. There are managers there though that give associates a hard time. I only recommend Kohl's as a first job or if you are qualified to be a manager I'm sure the pay is worth it.
(8 months of service) Current: $7.40
I am a seasonal employee here and have loved it since I started in October. I hope to keep working here. It may not be a whole lot of hours but I started 7 cents above minimum wage even though I was seasonal and if I am kept on I get 10-30 cents above minimum wage. We got a new manager in November but the new manager and the old manager are really great!! All our assistant managers and pos specialists are really great and helpful. This kohls does not require you to get credit apps or emails and does not base your hours on it. My managers are always really supportive of everything and dont ever tell me Im doing a bad job or anything like that or look down on me. They just give me tips to do better and congratulate me on a good job.
Truck Unloading, replenishment, merchandising some customer service experience on sales floor.
Other than having a job, there were not any pro's. Training was completely inadequate, compensation,...minimum. Hours varied from zero to 20 from week to week.
Kohl's Corporation promotes the negative culture of their company. Across the board, nationwide, Kohl's reviews from it's employees are awful. During the current economy, Kohl's has taken advantage of the highly, overqualified number of people in search for jobs. I am an older person and have worked for several different companies, and I have never worked for an organization that is so disorganized, unprofessional and inconsiderate as the "core" management at Kohl's.
If you like working your a$$ off and doing twice the amount of work as a normal job, then Kohls is for you. They are always understaffed and you have 10 different things you need to do. Management always makes excuses to why there are not enough people working. I have been there for over 6 years, only because of a lack of a different job. It gets worse every year with less and less people and more and more things on your plate to do. Managers ride your a$$ to get credit because they receive a bonus at the end of the year if goals are made. Not to mention after working super hard all year, the raises are a JOKE! Cheapest company ever! Most people will get between .15 and .30 for a raise. Its funny how Kohls profit keeps going up every year, yet we still get sh@t for raises. There are better retailers out there, please stay away from this one.
When i first started working at Kohls I busted my butt going 120 mph and making sure I was standing out since I was just a seasonal hire. I got recognized at first until they started demanding more and more from me. They would have me come in at 5 a.m. unloading the merchandise truck and leave at four. Then they would have me come back in at 10 p.m. for the overnight until 8 a.m. and I would be totally exhausted until I eventually decided that i would just stick it out until I made a name for myself. The reason for this was that I was told if i busted my butt for a year I would get a healthy raise and I did just that for an entire year the same schedule listed above. Then the day came for me to get a raise and on my review I was told that i didn't get enough credit card apps so they only gave me a 20 cent raise. From that day on I swore to work for a better company. I now work for a jewelry buisiness and even with it's cut throat mentality it's head and shoulders above anything kohl's has to offer. DO NOT WORK FOR THEM... EVER!!!!
I worked at kohls for 2-2.5yrs and the management treated me like I was equal until I was getting four hrs a week and was being singled out at every chance I got.I was recently fired dont regret getting fired;however, Some of my co-workers waltzed in between 5-30 mins early and never got demonized but when I go in 1hr early I get critized about it by almost every employee. Guess they didnt give a f*ck about there job and was accepted while I felt like I was excluded from there little clique and when it came to promotions, the ones that kiss the bosses asses are the ones that get promoted and the hard working ones(like myself) dont get jack squat! My advice for anyone in north carolina that is in need of employment DO NOT APPLY FOR KOHLS! they arent a good company to work for....
I have worked at Kohl's for over 2 years. They are very inconsistent with the hours they give their employees, one week it's 25 hours and the next it is 4. Every single manager tells you something different, managers do not communicate with each other. They do not train their employees and just expect them to figure it out. I have asked several times to be cross trained and they tell me they are not hiring for that position and then hire someone new in a few months to do it. The managers never listen to employees about anything. Out of the 2 years I haved worked there I have only recieved a 1 dollar raise. They is no option/ growth to become higher in the company. They push you so hard to open credit cards for the customers. They even go as for to force the employees to apply for credit when they do not have any for the day.
I make 8.25 an hour and get 30 hours paid vacation a year.
At first everyone seemed nice and professional. Once you have worked there after a month or so, and you have a regular schedule, you see supervisors true colors. They are so disorganized and understaffed! ...Let me rephrase that. If they don't meet their sales goal, they don't meet payroll. Therefore, they purposely schedule less people for the floor departments. They work the people on the floor to death for minimum wage! They schedule one person to do three different departments which is insane! You have to have certain credit and email goals and they keep at you if you don't. I did not have any problems in that area at all, but you think they would compensate you for helping their store meet their goals! ...They do give prizes (with the "Kohl's name on it) for meeting credit goals. The inexperienced Assistant Store Manager is a control freak who so happened to land the position after it was vacated by the most awesome Asst Store Manager anyone could ever wish for! Now we have the ASM from hell! She is so inexperienced, plays favorites with mostly young male associates and gives them nearly 40 hours a week, and does NOT treat everyone equal. You're lucky if you even get 15 hours a week! If you are looking for a job to pay bills, this is NOT the place, but if you are looking for a job to pay for fuel for transportation, this may be it!
a measely 17 cent raise after 6 months!
The first week I was there was fine. Everyone was nice to me and the managers really didnt pay much attention to me. I was hired to work in the juniors department. My first day on the floor, I was on my own, no one trained me. I had to figure out what to do all on my own, and I was doing a good job. Then little by little things started sucking really bad. Instead of just working in the juniors department suddenly i was working three departments! Three! To one person! I dont know if you have ever been to a Kohls but the customers have no respect for the store, they leave piles and piles of clothing in the fitting rooms. That is 3 fitting rooms full of clothing that needs to be sorted through and put away, on top of all that you are responsible for providing excellence in customer service, so while you are trying to get your work done, about every few mins a customer is needing your attention. You also have to make sure all the folds are done and the department looks good. All this is fine if you are doing one department! I would be working the hardest I've ever worked trying and giving my 100 percent, and I still would be displeasing someone. The managers would either be ignoring my presence or complaining about something. At Kohls no matter what you do it is going to need to be re done in about ten minutes because customers are constantly messing up what you just fixed, which is understandable, but we were always under staffed so it made it hard to get everything done. Another thing that bothered me when I worked there is the schedule's! One day I would be working untill 1 a.m. and the next day I would have to be into work again at 8 a.m. giving me only time to sleep and go to work. They are horrbile to their employees! They dont care about you because you are dispensible to them, they could find someone new to do your job in five minutes, because of the economy. Kohls is an evil company, I dont reccomend working there or shopping there. They are constantly tricking you into thinking they are giving you a good deal when in reality you aren't, you could probably get the same shirt in a week from that store at 60 percent less then you spent when they sent you a coupon! They pretend to be a great company but they aren't. Working for them was the most horrible experience of my life. To top everthing off I was forced to quit by them, and I am pretty sure that is agaisnt the law. I worked so so so hard for them, I tried my best everyday and I think I was a very good employee, I feel like I was some kind of threat to them. The managers pullled me aside handed me a piece of paper and told me to write down that I was putting in my two weeks notice and to sign it. They told me that if I didnt do that then they were just going to fire me anyway, they tried to tell me that retail isnt for everyone and blah blah blah. I have no kind words to say about those people or the company itself. Dont work there!
GREAT MANAGEMENT GOOD BENEFITS EXCELLENT WORK LIFE BALANCE
Great place with lots of opportunity. I really love it here!
$7.50 an hour.
It's a fast growing company so there is a lot of opportunity here but they run their stores very lean with a small staff and a few managers. This is a normal part of their business plan so there is often not enough staff and this makes it difficult to meet goals. There definitely is a lot of pressure to meet your goals.
Apart from the above, the culture of the store will come down to the tone set by the store manager. Some store managers work on the floor with the staff some you hardly see. Some are great at team building while others just ride you. Overall I think it's a good company but you have to be willing to do twice the work of a normal person.
My Salary is 43,000. Benefits are good plus you get a merchandise discount.